Just as I wanted, clear updates through the website on the process. Would use again

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The information on this page is based solely on product reviews written by customers of CyberPowerPC UK via Trustpilot.
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Product details
Brand: CyberPower UK
GTIN: 5057436034043
All reviews
Extremly good web application. Perfect delivery.
Brilliant piece of kit super smooth gameplay just what i wanted
Pleased with the product, easy setup and system fast
Was recommended to use cyberpower for my first ever gaming pc and they did not disappoint atall I feel its good value considering I picked my parts out. Would defo recommend and use again if I ever need to.
Well built PC to my spec. No problems at all.
Works exactly as I was expecting
Had a pc before from cyber power, lasted me many years. The new one i have just got will do the same, all my games work better on this with highest graphic settings, quicker loading times. The size of it was a lot bigger than my last one, no issues with that. I will be able to play all the latest games on this PC
Excellent Price. Rapid Delivery. Very pleased.
Great Service
Ordered a high end pc from cyperpowerpc. Unbeknownst to me, the motherboard I had selected wasn't in stock (even after a successful stock check during the order process). They took a risk to accept my order and take the money immediately for a part they didn't have. After the latest dispatch date arrived (2 weeks), they sent my order out and it arrived quickly via DPD. On inspection, they shipped a different motherboard. Which was a different manufacturer and chipset (x870 instead of x870e), and the wrong colour (was black, when I was doing a white build) and cheaper than the one I ordered with no refund. They didn't even contact me before sending to see if this was acceptable. Most companies would realise they made a mistake, and upgrade the customer for their inconvenience, not downgrade. After talking to them, they offered to take it back go half's on an upgrade, which I didn't think was acceptable and couldnt accommodate the delay even if I wanted to as I wasn't home to conduct the switch or take the delivery again. The options offered were every much around THEM being the customer and not accepting fault. At this point it's more than just correcting the order, its about entering into a support contract with a company that has this mindset. I went for a full refund and I'll be building one myself. I tried to save myself time but ended up wasting it with this company.
It’s an amazing PC very well built
Very happy with the product. Build and cable work is 10/10
The whole experience from start to finish was a positive one. The website allowed me to select my own custom configuration and made it clear if I tried to select items that were not compatible with others. The process was straightforward and the communication throughout was good. My new machine arrived on the due day and worked out of the box. I'm delighted with its looks, build quiality and its performance. I will not hesitate to use Cyberpower again and would recommend them to anyone looking for a new rig.
Fantastic!
Really nice machine. My wife loves it. temperatures are decent and games/streams like a beast. A bit of a story with this one. I starting building her one myself. Built it up, switched it on, wouldn't post. Board was saying issue with CPU/RAM. I have been building PC's for 20+ years and never had this much of a headache building my own machine. I ended up sending it all back and just buying her a machine from Cyberpower. it didn't cost much more getting them to build it and send it out in fact I am considering doing it again for my machine to upgrade my Ryzen 7 3800X. I either got a dodgy Ryzen 7 9800X3D or this new CPU socket is extremely fragile. But a couple of months on and my wife's machine is still running like a dream.
Fantastic System I am over the moon with, would use these guys again in the future!
Absolute beast of a unit, I can't fault any aspect of the process from the minute I ordered to the minute it was delivered
AMAZING! From the build quality to the build time all exceeded my expectations!
I had a number of doubts as I’m very pessimistic especially sinking thousands into a company I’ve never used before. I’ve never bought a super high-end system before. The systems I’ve bought in the past have always been low to mid level gaming desktops. I also read a number of negative reviews despite the vast majority being positive. From ordering to the machine being built, tested and delivered, everything went smoothly. I even managed to add extra fans after the machine was built, that’s fantastic customer service. The response time of queries was only a few hours. I expected something to go wrong, but nothing did. After close to 2 weeks of testing, everything works perfectly, I’ll enclose brief stats for the system (AMD 9800X3D, NVIDIA 5090, 32GB 5200mhz Ram). I’m overjoyed that I made the right choice with this company and would highly recommend them. I will for sure be using this company again.
