CyberSelect Reviews 199

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Typical brilliance from the CyberSelect team .... Julie might be majoring in Accounts and Mark on the road doing installs - nothing is too much trouble. Fab gear they resell, and the service is top no... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Julie who passed me over to the technical team to check I was ordering the correct item. The one I wanted wasn’t in stock so a more expensive substitute was offered for the s... See more

Company replied

Rated 5 out of 5 stars

Good old traditional customer service (i.e. you matter to them) backed up with great technical knowledge and good prices - what more could you want. I started a barn conversion about 9 mont... See more

Rated 5 out of 5 stars

I recently was hired to sort out a TV signal distribution problem. The property only had cat5E cabling over 5 floors and all aerial and satellite feeds came into the basement. Using Wyrestorm pro... See more

Company details

  1. Hi-fi shop

About CyberSelect

Information provided by various external sources

CyberSelect Ltd is an independent, highly professional UK company dedicated to making technology useful around the home. We supply home cinema, multi room audio, home automation and home networking items for self install. Many years of experience have enabled us to become a dynamic custom install trading company also specialising in smart home equipment. We look forward to talking through your own ideas and requirements.

If you would like to come and discuss your plans please drop into our Norwich showroom, (address below) any weekday from 9:00am to 4:30pm. We are not open on Saturdays as a rule, but if we are available we will open for you by appointment. If you are coming a long distance during the week, please just give us a call first.


Contact info

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Good price. Good service

I bought a Sonos Play:5 from CyberSelect. It was about £30 cheaper than most places. Was very easy to arrange a delivery for a day that suited me without having to pay extra - rare that you can find that sort of service. So all-in-all would recommend. Worth knowing that if it is your first purchase they will contact you to arrange to pay by bank transfer rather than credit card.

May 6, 2013
Unprompted review
Rated 5 out of 5 stars

Select CyberSelect - You likely won't be disappointed

Great service - contacted me to help me better understand my product choices and options. Kept me updated with availability and delivery.

Value orders were small to CyberSelect (at least I hope they considered them small!! :-), but their attention to detail couldn't have been better.

I received the same care and attention on the two separate occasions I did business with them so it would seem their processes deliver their customer service intent.

Give them a try.

April 22, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent

Quick turnaround for a quality product. 1 phone call after placing the order to change the delivery address was no problem, with a courtesy email letting me know the product was dspatched for delivery. Recommended.

March 12, 2013
Unprompted review
Rated 4 out of 5 stars

Prompt service, as ordered.

I wanted a US style backbox which are quite difficult to come by. Cyberselect stocked the box I wanted and it came next day.

My only criticism was that the cost of the courier outweighed the cost of the item. Would have been better for me had it gone Royal Mail at a fraction of the cost.

February 25, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service!

CyberSelect stock some really good home automation products at competitive prices. The delivery service is excellent.

February 18, 2013
Unprompted review
Rated 5 out of 5 stars

The best site on the net

A web site full of strong product description and detail info on how to use and wire it.

If your stuck just ring in, super help and advice and they always take time to explain in simple terms.

Best site on the web

February 12, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent company, very helpful in advising me.

I came across cyber select via a google search for wiring layouts for distributing tv around the home. I rang the contact number and spoke to a very helpful chap, I explained my needs (which was not straight forward). I then received an email from cyber select which had wiring diagrams, a detailed product list with links direct to the component. My project is to be completed over some time so I only wanted to purchase part of the list to start with, the owner was very polite, helpful and gave me the impression that if I wanted any further help or information I only had to call again.
I am definitely going to be ordering from here in the future. You may find some components a little cheaper elsewhere but they do not come with the help and knowledge that cyber select has.
Thanks
Matt

December 26, 2012
Unprompted review
Rated 5 out of 5 stars

Outstanding customer services

Ordered the wrong gear and called thier office to explain my situation and the gentleman took his time to explain other options to me. Realising that I was working to a deadline, he proceeded to dispatch alternative replacement while I sent the original back. I'll get my refund when they get my returned items! Got my stuff 2 days later...

December 6, 2012
Unprompted review
Rated 4 out of 5 stars

Quick service but I had no idea

Service was quick and efficient, however I had no idea the order cruelly went through as I got no confirmation email and the items literally turned up a few days later.

So good service overall but need to communicate that order has been received/dispatched better

December 4, 2012
Unprompted review
CyberSelect logo

Reply from CyberSelect

Dear Mr Tandon, we are sorry to hear that you did not feel we communicated sufficiently. Our system automatically sent an acknowledgement email and a despatch email to your email address, which would have informed you that we despatched your order the next working day. I am sorry that you did not receive either of these.

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