CyberSelect Reviews 199

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Typical brilliance from the CyberSelect team .... Julie might be majoring in Accounts and Mark on the road doing installs - nothing is too much trouble. Fab gear they resell, and the service is top no... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Julie who passed me over to the technical team to check I was ordering the correct item. The one I wanted wasn’t in stock so a more expensive substitute was offered for the s... See more

Company replied

Rated 5 out of 5 stars

Good old traditional customer service (i.e. you matter to them) backed up with great technical knowledge and good prices - what more could you want. I started a barn conversion about 9 mont... See more

Rated 5 out of 5 stars

I recently was hired to sort out a TV signal distribution problem. The property only had cat5E cabling over 5 floors and all aerial and satellite feeds came into the basement. Using Wyrestorm pro... See more

Company details

  1. Hi-fi shop

About CyberSelect

Information provided by various external sources

CyberSelect Ltd is an independent, highly professional UK company dedicated to making technology useful around the home. We supply home cinema, multi room audio, home automation and home networking items for self install. Many years of experience have enabled us to become a dynamic custom install trading company also specialising in smart home equipment. We look forward to talking through your own ideas and requirements.

If you would like to come and discuss your plans please drop into our Norwich showroom, (address below) any weekday from 9:00am to 4:30pm. We are not open on Saturdays as a rule, but if we are available we will open for you by appointment. If you are coming a long distance during the week, please just give us a call first.


Contact info

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Excellent speedy service, gave good advice, good customer service, many thanks

Very easy to find items on their website. Placed and waited. Customer services department contacted me by telephone and email to inform that there was not enough stock of the items to fulfill my order. They provided me alternative products some they did not stock and supplied other useful advice about cables I was thinking of buying. They shipped all items very promptly. I found the overall experience of buying from CyberSelect a very informative and pleasant. I would recommend them.

November 11, 2012
Unprompted review
Rated 5 out of 5 stars

EXCELLENT

EXCELLENT SERVICE. VERY HELPFULL WOULD RECOMMEND THIER COMPANY IN A HEARTBEAT

October 17, 2012
Unprompted review
Rated 5 out of 5 stars

Great. Exactly what I needed, when I needed it!

CyberSelect were great. i was looking for particular loudspeakers. CyberSelect had them. I ordered, paid, then phoned them to arrange delivery on a particular day.
That is exactly what happened! Can't ask for anything more!
Well done!

October 8, 2012
Unprompted review
Rated 5 out of 5 stars

Great Service

I ordered some electric curtain rails which had to be specially shaped for a bay window. John at Cyberselect worked with me to get the measurements correct and spoke to the curtain rail company to ensure that they were delivered a day ahead of when they normally would have been as that was the only day I was available to receive them. I couldn't have asked for better service and the price was the lowest I could find so I wouldn't hesitate to use Cyberselect in the future.

September 26, 2012
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent service

Great service and fast delivery. When the item was damaged by the courier CyberSelect could not be more helpful.

Rarely have I had such good service in this industry. I would absolutely recommend CyberSelect.

September 10, 2012
Unprompted review
Rated 4 out of 5 stars

Unsatisfactory customer support.

Item received incomplete, when I tried to call to resolve the issue "company is on holiday for two weeks - this machine does not accept voicemail" therefore stuck with an item I can't use until they return from holiday, great.

Now received a replacement FOC before shop was due to reopen from its two week break, thank you.

August 8, 2012
Unprompted review
CyberSelect logo

Reply from CyberSelect

Sorry for the inconvenience. It is very unusual for us to not notice that an item is incomplete, but it is possible because the item missing in this case is so small. We have despatched today the metal tab that you say is missing from your plastic back box.

Rated 5 out of 5 stars

very good service :-)

I was very happy buying from this website. They called me to tell me of an alternative way of having my switch which turned out to be a much better way of doing it. Would recommend and use again myself!

July 16, 2012
Unprompted review
Rated 4 out of 5 stars

Great range, very knowledegable and helpful on phone

A great range of products (that are of interest to me anyway) and phone sales support that was friendly, helpful and knowledgeable. The only fly in the ointment was that the unit I purchased came with a 110v power supply that required me to purchase separately a 110-240 converter. The web descrip for the product didn't mention the voltage of the power supply, only that it came with one! Only an extra £7 at Maplins, but a tad inconvenient and a time waster... Nevertheless, I will be back for more of their stuff no doubt, it is tasty and they seem to know their onions.

July 4, 2012
Unprompted review
CyberSelect logo

Reply from CyberSelect

Dear Mr Lord, this was clearly a mistake - the unit should have had a UK power supply in with it. We will be in touch about refunding your £7 or sending you the correct power supply. We will also contact other customers who purchased a similar unit from the same batch supplied to us.
regards
CyberSelect

Rated 5 out of 5 stars

Great service

A good range of products with excellent service.
The staff are knowledgeable and extremely helpful.
The goods were shipped swiftly - the after sales service and follow up has been consistently good.
I have bought from them in the past and will continue to use the site for all my AV and home automation requirements.

July 4, 2012
Unprompted review

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