CycleStreet Reviews 

160
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Rang yesterday, bike in at 8.45 today all work done and ready for 2pm, really friendly fellas and great service, would highly reccommend.

Rated 5 out of 5 stars

Jon n the team really look after you nothing is 2 much trouble great service speedy repairs but would advise booking 2 get a slot as they get busy. They will always keep u up 2 date with repairs plus... See more

Rated 5 out of 5 stars

Good non rushed assessment of what we wanted from purchased bikes as first stage. Opportunity to try out in carpark more than 1 bike. Time to go away and reflect. Good experience then of ordering chos... See more

Company replied

Rated 5 out of 5 stars

Since we bought our bikes in summer 2020, Cycle Street have been most helpful in keeping us on the road. Even earlier in the year when, because of an orthopaedic problem, one of us needed shorter cran... See more

Company replied

Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Parking Lot for Bicycles
  4. Sporting Goods Store

Written by the company

What's in-store @ CycleStreet York? Electric Bikes, Bikes, Bits, clothing and repairs - thats what we do, and we do it well! Our hand picked range covers most budgets across most sectors, and its growing daily. We are experts with Electric bikes, we focus on quality rather than price, specialising in Bosch and E-Bike Motion particularly. Our brand choice is focussed, and chosen for each brands merit. Scott, Bergamont & Orbea lead the main charge, with Cinelli and GT covering the gaps, whilst Children's bikes are expertly covered by Frog's innovative lightweight range. Setup in 2010, we are the only inner city store with off street parking! We are all enthusiasts, we all ride daily, most of us race albeit we wont be challenging the Brownlee brothers just yet! So, See you soon


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

160 reviews

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4.6

All reviews

(160)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional, skilled and responsive

Always received professional and courteous service from the staff here at Cycle Street. They gave helpful advice when choosing a new bike, were efficient with communication about my order, and I was very happy with their free 6-week bike, and annual service service to check all was working well. Great shop with a range of cycles and accessories to suit many needs, and great that they will happily help attach bike locks and lights to your frame! They also managed to fit my bike in at short notice for a tyre puncture repair this week for a very reasonable price, considering they checked over the gears and oiled the chain up too. Can highly recommend this place for all your cycling needs.

February 27, 2024
Unprompted review
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Reply from CycleStreet

All part of the service, thank you for choosing CycleStreet!

Rated 5 out of 5 stars

New dropper

Great service from the team fitting a new dropper post to my Scott spark.

February 23, 2024
Unprompted review
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Reply from CycleStreet

Thanks Danny, happy to help!

Rated 5 out of 5 stars

Tech gremlins dealt with!

Mine was not a "standard" repair job, I had software issues with my ebike app which basically locked me out of it!
The whole process of dealing with Cycle Street was easy, reassuring and completely without fuss. Neal was exceptionally helpful and very knowledgeable. I wouldn't hesitate to recommend Cycle Street for any repairs, tech issues, maintenance or if you're looking for a new bike. Great place!

February 3, 2024
Unprompted review
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Reply from CycleStreet

Thanks Magnus, we aim the please!

Rated 5 out of 5 stars

Really friendly

Really friendly, gave good advice, sorted my bike out very quickly and at a reasonable price. Will definately recommend and use again.

February 17, 2024
Unprompted review
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Reply from CycleStreet

Thanks Mr T, that is our aim!

Rated 5 out of 5 stars

Excellent service!

Excellent service!! Brilliant attitude. Superb advice

February 14, 2024
Unprompted review
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Reply from CycleStreet

Cheers, we try our best!

Rated 5 out of 5 stars

new bike

Ordered a new bike last month, was kept informed by Jon as to the expected delivery. It arrived on time. When I went to collect it Neal went through everything with me, perfect handover. Highly recommend Cyclestreet to anyone. 5870

February 12, 2024
Unprompted review
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Reply from CycleStreet

Thank John, enjoy that gorgeous machine!

Rated 5 out of 5 stars

A lot of work needed on my bike

A lot of work needed on my bike, and the staff talked me through what was needed, They did the work quickly and well. Not sure I trust all the bike repair shops I've been to in York, but I trust this one to do a good job.

February 7, 2024
Unprompted review
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Reply from CycleStreet

high praise Antony! thank you very much

Rated 5 out of 5 stars

Very professional and speedy

Very professional and speedy! Also; and this is a huge positive in these impersonal times, I was able to speak directly with a very knowledgeable and helpful real person on the phone without any delay. Will definitely use Cycle Street again.

February 7, 2024
Unprompted review
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Reply from CycleStreet

Thanks David, we look forward to speaking again!

Rated 5 out of 5 stars

Fantastic service

Really friendly, very knowledgable, quick and great service. Also very honest pricing.
Cyclestreet is now my go to cycle repair shop in York

February 6, 2024
Unprompted review
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Reply from CycleStreet

Fabulous to hear, thats our goal!!

Rated 5 out of 5 stars

I took my bike in to get it looked at…

I took my bike in to get it looked at and checked the staff were very helpful and fixed my bike the same day. Also kept me informed about everything that they're needing to do to my bike very professionally service I would highly recommend them to everyone thank you again to the staff for your fast service regards Gordon

January 24, 2024
Unprompted review
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Reply from CycleStreet

Fabulous Gordon, cant get a fairer review than that!

Rated 5 out of 5 stars

Professional Cycle Store

I’ve used Cycle Street a couple of times in the past three months and have found them to be very professional. I own an Orbea (and they are an authorised dealer), so took my shock in for service, plus a rear hub rebuild and new pivot bearings. All the work was completed to a high standard, fairly priced, and completed on time. It’s an easy shop to find and there is convenient parking next door at Asda. Thoroughly recommend. Bob

December 28, 2023
Unprompted review
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Reply from CycleStreet

Bob, dont forget we have our own 13 bay carpark too!

Rated 5 out of 5 stars

I only know how to ride a bike

I only know how to ride a bike. Went in for some advice on a new bike. Not pushy or overly trying to sell. Listened to what I wanted/ needed. Now I have a new bike that I love. 3 week service included for free. I could not recommend more to a novice like me!

Cheers guys

December 20, 2023
Unprompted review
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Reply from CycleStreet

excellent Jack, hope you are still enjoying the bike as much!

Rated 5 out of 5 stars

Friendly, prompt service

I booked my new bike in for its 3 month service. Had no problems getting it booked in.

Neil was able to do it there and then, saving me a return home and then coming back later.

He was efficient and reassuring about the condition of the bike.

Thanks!

December 14, 2023
Unprompted review
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Reply from CycleStreet

fabulous, thanks

Rated 5 out of 5 stars

Hi ,i purchase a expensive bike from a…

Hi ,i purchase a expensive bike from a shop in Sheffield (5k ),,my own city ,,,after a month i started to get the feeling something wasn't right ,,I went back to the shop I purchased it from and was told it was fine, I tried another local bike shop and was told near the same ,,,,
The following week I was working in York & in my dinner hr I popped in to the cyclestreet shop ,while I in the shop I got talking to the guy behind the counter about my bike ,,,he told me to drop it of and he would take a look at it ,,the day after when I went in he told me my frame didn't look good and would I mind if he sent it to the brands manufacturers,,of coase I said yes ,,,,the bike was gone 5 weeks and ever Friday cyclestreet would call me with a progress report,,,it turned out the bike had a twisted frame and the manufacturers offered me a brand new bike ,,,all thanks to the cyclestreet store,,I can't thank them enough and it's deffo my go to bike shop👍👍👍👍

October 1, 2023
Unprompted review
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Reply from CycleStreet

Thanks Scott - A brilliant review. We try our best, and thanks to Scott for the support too in recognising the issue and dealing with it so swiftly.

Rated 5 out of 5 stars

Excellent company

Excellent company. Very helpful and friendly staff with efficient service. Dropped my bike off Wednesday and it was fixed and ready by Thursday lunch time. Would definitely recommend

December 7, 2023
Unprompted review
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Reply from CycleStreet

Thanks Tim,

Rated 5 out of 5 stars

Brilliant service

Brilliant service! I dropped my bike off on the way home from work and it was scheduled for work to be completed the following day. It feels like I am riding a new bike. I will definitely be back.

November 29, 2023
Unprompted review
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Reply from CycleStreet

Excellent to hear - Thank you!

Rated 5 out of 5 stars

Honest and friendly bike care

Friendly, honest and helpful service. My creaky gears are now silent and smooth, and my worn out brakes are now safe and reliable. I will get my bike serviced more often - and maybe you should too!

November 29, 2023
Unprompted review
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Reply from CycleStreet

Honesty is always the best policy!! Thank you!

Rated 5 out of 5 stars

Friendly, approachable, reliable

The people at Cyclestreet have done a really good job of servicing my bike. I'm a bit of a novice in all things bike-related, but I felt like I (and the bike) were in safe hands. Thank you, I will be back!

November 21, 2023
Unprompted review
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Reply from CycleStreet

Thanks Nicky!

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