CycleStreet Reviews 

160
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Rang yesterday, bike in at 8.45 today all work done and ready for 2pm, really friendly fellas and great service, would highly reccommend.

Rated 5 out of 5 stars

Jon n the team really look after you nothing is 2 much trouble great service speedy repairs but would advise booking 2 get a slot as they get busy. They will always keep u up 2 date with repairs plus... See more

Rated 5 out of 5 stars

Good non rushed assessment of what we wanted from purchased bikes as first stage. Opportunity to try out in carpark more than 1 bike. Time to go away and reflect. Good experience then of ordering chos... See more

Company replied

Rated 5 out of 5 stars

Since we bought our bikes in summer 2020, Cycle Street have been most helpful in keeping us on the road. Even earlier in the year when, because of an orthopaedic problem, one of us needed shorter cran... See more

Company replied

Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Parking Lot for Bicycles
  4. Sporting Goods Store

Written by the company

What's in-store @ CycleStreet York? Electric Bikes, Bikes, Bits, clothing and repairs - thats what we do, and we do it well! Our hand picked range covers most budgets across most sectors, and its growing daily. We are experts with Electric bikes, we focus on quality rather than price, specialising in Bosch and E-Bike Motion particularly. Our brand choice is focussed, and chosen for each brands merit. Scott, Bergamont & Orbea lead the main charge, with Cinelli and GT covering the gaps, whilst Children's bikes are expertly covered by Frog's innovative lightweight range. Setup in 2010, we are the only inner city store with off street parking! We are all enthusiasts, we all ride daily, most of us race albeit we wont be challenging the Brownlee brothers just yet! So, See you soon


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

160 reviews

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4.6

All reviews

(160)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

First experience of cycle-street

The shop is a lovely environment. Each of the staff welcoming and efficient. Prices fair and work spot on. Even though there was a snag the team found a way round it and got me back on the road. All round a good job and no doubts about giving cycle-street my business in the future.

November 3, 2023
Unprompted review
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Reply from CycleStreet

Too kind David - Thank you!

Rated 5 out of 5 stars

Faulty ebike

Fantastic job guys my bike had a faulty motor the bike came from Evans cycles .it developed a fault after I bought it so it was still under warranty so took it to cycle street and they sorted it out very good service polite staff.

October 28, 2023
Unprompted review
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Reply from CycleStreet

No problem Andrew! Thank you!

Rated 5 out of 5 stars

CycleStreet listens to its customers

Good service from CycleStreet on my five year old electric bike. They rang me up to discuss an issue with the wired-in rear light which we thought would be easy for them to resolve, but which had the potential not to be, and we came to the amicable conclusion that I might as well continue using the rechargeable light which I already had instead of getting the problem fixed. (May get it fixed on my next visit.) Good value too and no upselling.

October 13, 2023
Unprompted review
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Reply from CycleStreet

Thanks Pam, Relayed to our mechanic that handled the repair. Lovely comments.

Rated 5 out of 5 stars

Friendly & Helpful

Friendly, attentive to detail (diagnosis of works required/recommended) plus great customer service.

October 10, 2023
Unprompted review
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Reply from CycleStreet

Thanks Andrew, Sorry for the wait for components!

Rated 5 out of 5 stars

Helpful, quick and efficient

Since we bought our bikes in summer 2020, Cycle Street have been most helpful in keeping us on the road. Even earlier in the year when, because of an orthopaedic problem, one of us needed shorter cranks temporarily, Cycle Street helped us sort the problem out. We had the bikes serviced at our last visit and, once again received very good service. We consider Cycle Street good value for money.

September 26, 2023
Unprompted review
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Reply from CycleStreet

Thanks Fozzie, It is pleasure to look after you and your wife's bikes! Keep on pedaling!

Rated 5 out of 5 stars

they were very proffional and helpful…

they were very proffional and helpful and my bike was done sooner than I thought I will highly recommend them.my other bike was also than quicker than I expected.thank you very much and see you guys again soon.

September 26, 2023
Unprompted review
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Reply from CycleStreet

Thank you very much Amrit!

Rated 5 out of 5 stars

The Best Service Ever

I called CycleStreet in need of a bike part that was proving difficult to find. They didn't have the part, but they found a supplier that did and called me to let me know. Good service doesn't get any better than this.

September 20, 2023
Unprompted review
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Reply from CycleStreet

Thanks Liam, a rather spiffing review!

Rated 5 out of 5 stars

Excellent service from a friendly and…

Excellent service from a friendly and knowledgeable team, when I took my beloved old bike in for a service and spruce up. Would highly recommend.

September 13, 2023
Unprompted review
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Reply from CycleStreet

Thanks Elizabeth, great to know we hit the spot!

Rated 5 out of 5 stars

Great service

Great advice. High quality customer service. Very comprehensive.

September 11, 2023
Unprompted review
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Reply from CycleStreet

We try our best - Thanks Joanna,

Rated 5 out of 5 stars

Super fast turn around

Got my bike booked in last minute, and had it back within 24 hours all fixed and ready to go

September 7, 2023
Unprompted review
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Reply from CycleStreet

We try our best Robert - thank you!

Rated 5 out of 5 stars

Excellent service

Excellent service
Friendly & knowledgable staff. Diagnosed problem on the spot and fixed my bike quickly, very reasonably priced. Really pleased with the service overall and will definitely be taking my bike back there

September 4, 2023
Unprompted review
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Reply from CycleStreet

Thank you Nicki!

Rated 5 out of 5 stars

I have been in many cycle shops but…

I have been in many cycle shops but this was by far best experience, no upselling just pure sensible advice based on my needs and really please at whole process from first visit to pick up. five star all the way.

August 29, 2023
Unprompted review
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Reply from CycleStreet

Cant get better than that! thank you!!

Rated 5 out of 5 stars

easy to deal with

easy to deal with! a online store that very reliable when i needed the most when im out stock of some of item in my store. i will not hesitate to buy again and again

August 27, 2023
Unprompted review
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Reply from CycleStreet

Thanks Sheen, we try our best!

Rated 5 out of 5 stars

Great, fast repair service

Cycle Street recently sorted an issue with the front disc brake on my road bike. Got great service and all fixed but then had to take it in again, when this time there was an issue with the rear brake. Great, speedy service again and this time no charge. They said it was an easy fix and only took the mechanic a few minutes. I think a lot of bike shops would've found a way to charge £10-15, so really nice to have an honest, helpful place to take my bike.

August 21, 2023
Unprompted review
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Reply from CycleStreet

Thanks Alex, Honesty is absolutely key in this business.

Rated 5 out of 5 stars

Annual bike servuce

Expected to pay 140.00 .They are such honest people only did what i needed doing cost 45.00 Lovely guys would recommend to anyone perfect Thanks guys

August 10, 2023
Unprompted review
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Reply from CycleStreet

Thanks Donna, as above - Honesty is very important to us!

Rated 5 out of 5 stars

Fantastic service with a smile

Fantastic service with a smile. Great job done by Cycle Street, They give good advice too. I have a rear in hub gear, some places won't touch it, i've had extortionate prices to pay if other places can fix a rear puncture, but these guys and gals can repair at a good price and quickly. Well done and thank you so much!

August 5, 2023
Unprompted review
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Reply from CycleStreet

Thanks Robert, We are doing our best to keep the pricing the same as 2021 despite increasing pressure!

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