Their shipping department is very solid. The product itself was exactly as described by their design team. Two important elements of a good company, but often overlooked. This indicates a company that... See more
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Company details
Contact info
4020 S 26th Street , 19112, Philadelphia, United States
- 800-292-5343
- cs@cyclegear.com
- www.cyclegear.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 5% of negative reviews
Typically replies within 48 hours
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BILT RIDING SHOES
Always on time and sell great products at decent prices!!
Good price and good shipping time
Store trades if it doesnt fit
Getting to order online and then go to any store to return it was very helpful. I ordered 2 sizes too small, but luckily a cycle gear abt 90 minutes from me had it in stock, and they made the trade with no issues.
Great Jacket
The price was great. I was worried that the quality of my product would be subpar. I was delightfully surprised when I got my jacket. It seems pretty well thought out and executed. The biggest test would be a crash test, so I'm hoping I'll never actually have to test it.
Don't stand behind their own products -- look elsewhere
The people in the store were super friendly. HOWEVER. The Sedici motorcycle jacket I bought from them lost a zipper in the first hour. Clearly a manufacturing defect. I life a few hours away from the store and while they are able to deal with returns online, I have to go back to the store I bought it in. So if you live close by, you may consider buying from them. But if not, I would not recommend that. After all, Sedici is there house brand they don't stand behind -- tells you something.
Great job team
It was super simple with the Cycle Gear's website and having a tire shop (Spec-1) next door. They took care of everything once I paid. Very convenient and straight forward.
New Lockling Device
Site is easy to find items. The descriptions of items are great. The buckles are going to take some time getting use to, especially since I have been using the BOA system for over 4 years.
Store staff was amazing
Store staff was amazing, when it came to ordering and getting the parts I needed.
Everything was correct and on time
Everything was correct and on time
The messaging was confusing on when…
The messaging was confusing on when item woul dbe available for pick up and i had to call the store to verify it had arrived.
Ship to store took about 10 days
Ship to store took about 10 days, store was very difficult to find, it was listed on 10th Street in McAllen but it was west of 11th Street back behind the mall
Great Easy & Fast A+A++
Good product, good price, fast delivery
I ordered a product straight from my cellphone after receiving a notification for a promotion.
The product arrived three days later with free shipping.
Finally received my exchange
Finally received my exchange. RPM should have been 2 days; it arrived on the fourth. Otherwise, great product.
Beautiful Schuberth helmet; at the fair price..
Misty was helpful ov communication and responded to all my messages.
I received my order but the wrong part…
I received my order but the wrong part was sent so I had to return it. The item did not match the description.

Reply from Cycle Gear
Very good experience in the website and…
Very good experience in the website and the delivery
received order
received order. too small my fault. went to local store was able to return and receive store credit. they placed new order and got me 2 day shipping all in about 15 minutes
I ordered it online
Received my package earlier than…
Received my package earlier than expected
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