Their shipping department is very solid. The product itself was exactly as described by their design team. Two important elements of a good company, but often overlooked. This indicates a company that... See more
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Company details
Contact info
4020 S 26th Street , 19112, Philadelphia, United States
- 800-292-5343
- cs@cyclegear.com
- www.cyclegear.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 5% of negative reviews
Typically replies within 48 hours
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quick service and everything was easy
My helmet model was easy to find and…
My helmet model was easy to find and pay for. I also received it two days earlier than expected.
Helmet Purchase
I tried on helmets at the Raleigh store - they did not have the Arai I wanted in my size, so they ordered one for me. I returned and tried it on, and did not like the fit. The guys spent the time to find me a Shoei that fits like a glove, in the color that I wanted. Then they took care of all the paperwork for the switch-out, and found about three discount deals that saved me money. Great people working at your Raleigh store! Thanks!
prompt delivery
Super Friendly and helpful
The lady at the store was really helpful. We got everything ordered and delivered right to my house. Great experience.
Amazing store, in person and online!
Cycle gear has an amazing selection of items and they're super helpful online and in store with anything you could think of. I went to the Riverdale UT store and they were super friendly and helpful, way more than any other powersports or other stores I've been to. They made me feel extremely welcome even being new to everything to the point where I hadn't even bought my first piece of gear yet, and JJ was a huge help with recommending helmets, boots, sizes for them, jackets and gloves, etc. Cyclegear is 100% where I'm going to get my first pieces of gear and will probably be my first pick in motorcycle stores for a long time!
Competitive pricing and outstanding…
Competitive pricing and outstanding delivery service.Bought on cycle rack at 20.00 pm and received it the next day at 10.00 am. That is amazing 🤩…
The product didn't fit my Can AM
The product didn't fit my Can AM, had no trouble exchanging it.
I love the convenience of this local…
I love the convenience of this local store as it is close to my office. I also like the fact I can order and have something shipped to the store and I can grab it.
ZACH in the Spokane Washington Cycle…
ZACH in the Spokane Washington Cycle Gear store sealed this deal giving me a Military discount, free shipping, and no sales tax because I live in Montana! Second time I've bought touring gear from them when in Spokane. Won't be the last time either!!
Tim Mayhak
Kalispell, Montana
Easy and fast service
The service was great
The service was great. Very professional and knowledgeable while at the same time very friendly. The make you feel like family. The order arrived complete and in a very timely manner
Fast, easy, product exactly what I wanted
Fast, easy, product was exactly what I wanted and works perfectly as a trickle charger for my Harley Davidson StreetGlide - thank you for your great service!
The ease of ordering
The ease of ordering, product was as described, and the shipping was quick
Because of your store and it’s personnel
I buy from Cycle Gear because I can touch and feel what I need and buy what I want without shipping back and forth. Please do not close the stores, layoff an executive to save money. Please do not layoff store personnel, sales personnel, buyers, administrative staff or warehouse personnel they are the reason why motorcycle people buy from you.
Great experience
WHERE IS MY PACKAGE???!
WHERE IS MY PACKAGE???!! I was told TWO days. IT'S BEEN 9 DAYS. I no longer even need the thing because when I realized it wasn't showing up I ordered it on Amazon and had it the next day. I need it so I can send it back for a refund! WHERE IS IT CYCLE GEAR? I ordered 2 items. One showed up, one didn't. Customer service is no help.

Reply from Cycle Gear
Better than manufacturer's website
I was able to find saddlebag guards for my bike at a better price AND received them significantly quicker than the manufacturer site. Very pleased.
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