Cyclesense Reviews 248

Really helpful info before buying, would definitely go back.

Searched for a particular bike for my wife and found it here at good price. Service and post-purchase contact excellent.

Bike arrived coddled in packing and was put together in minutes.

Real enthusiasts delivering real service. Excellent !

Great guys, very friendly and super helpful

Good prices, good selection of products, prompt delivery

Fantastic discounted price on a Cannodale Carbon Synpase 105 2016 delivered from Yorkshire to Oxford, but no set up had been done on the brakes and gear change both of which malfunctioned. I then had to take the bike into a local Cannondale dealer to get it set up properly. The brakes needed bleeding so I couldn't do it myself. The experience could have been so much better with a little more care. The deep discount, however, has still left a smile on my face. If I had paid full price I would have been seriously irritated.

Bought a Moulton Tsr 27 on-line from Cycle Sense.
It arrived on time, well packed and partially assembled. Instructions on completion were included and I was able to assemble it without problem. All in all a smooth transaction and I am happy to recommend this company.

V good service

I was directed here for an Extrawheel trailer which was advertised at a very good price post free. When I tried ordering an accessory part for the trailer they then wanted to charge me £10 carriage!
In the end I ordered the part direct from Extrawheel in Poland as it was pounds cheaper and only took a couple of days longer to arrive.
I ordered over a Bank Holiday and the goods arrived in 2 working days so quite happy with that.

Excellent customer service,very fast delivery, great product, happy allround

I ordered a Cannondale Quick Carbon 2 2016 as well as £195 of free accessories.
During the process I phoned up for advice and found them very helpful and knowledgeable.
Everything was delivered on time and as ordered.
I would be more than happy to buy from them again based on this experience.

Overall I am rather happy with the service Cyclesense Ltd. provided. I ordered a set of spare keys for a Hamax child seat. The communication was good but I was hoping that the order would have been shipped a bit faster.

The 60L Crosso panniers were dispatched quickly. Great panniers, excellent value.

Highly recommended. Fantastic service.

I received the advertised product (croozer storage cover) very efficiently

I ordered a bike online but I was able to talk to Dave on the phone beforehand. Straightforward dealing with them and I was able to discuss options to make the most of the special offer at the time

Everything went very well. Follow the instructions and delivery is as expected. E-mail notification with time slot makes receiving the purchase easy.

There was a manufacturing fault with the first saddle that I received, but a quick photo to Dave to confirm, and a replacement was sent straight out after easter. The real measure of a company is how they react when things go wrong and in this instance Cyclesense measured up. Perfect!

Faultless, excellent care and service, with a great product provided fast.

Excellent email updates on order and shipping details. Fast shipment and well packaged. Just as ordering items should be.

I bought a set of pannier bags from cyclesense a week ago, phoned up to check stock and they were very polite and helpful over the phone. Item also arrived with 2 days of placing the order! Would definitely use again!