Cyclesense Reviews 248

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

just what I needed - first site to have replacement B&M dynamo light bulbs - after trawling the internet. Good pictures & technical info to ensure collect items, quick delivery & secure in parcel. How... See more

Rated 5 out of 5 stars

We were very last minute deciding to buy our daughter a new frog bike for Christmas. To make things more difficult she only wanted a specific colour. I could find none locally (Hertfordshire) but cycl... See more

Company replied

Rated 5 out of 5 stars

Bought a Giant Fathom for my partner. Ordered on line. The process was extremely straight forward and communication was excellent. Bike received when stated, well packaged and protected. Put fron... See more

Rated 5 out of 5 stars

I telephoned to inquire about size availability and had a very friendly, helpful man answer my questions (on a sunday). I then ordered on-line and received my nice new mtn biking jacket with 3 days.... See more

Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

Cyclesense is a family business based in Tadcaster, North Yorkshire. We specialise in quality service and quality bikes stocking brands such as Van Nicholas, Koga, Giant and Liv. In addition to our high street store we also have one of the UK's only lightweight kids' bikes dedicated stores; where we stock leading brands such as woom and Frog. From that base we are also the sole UK distributor for Kokua LIKEaBIKE - the original and best balance bikes - and FollowMe Tandem - the #1 tag-along system for riding with your children.


Contact info

5.0

Excellent

TrustScore 5 out of 5

248 reviews

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Rated 4 out of 5 stars

Helpful and friendly people

I got a great deal on a bike trailer from cyclesense. Great speedy dispatch and good contact from the team when I had issues. Only 4 stars because
-One item unavailable
-bike trailer had dodgy bolt and german instructions
All issues were fixed very quickly by team.

May 11, 2015
Unprompted review
Rated 5 out of 5 stars

Great

Swift, cheap, Tadcaster, awesome. Would gladly order again.

April 28, 2015
Unprompted review
Rated 5 out of 5 stars

Super quick delivery

I was looking for a specific bulb for my bike. I found it at a very competitive price on Cyclesense's website, ordered it Sunday evening and received it Tuesday morning. They sent me email updates about processing and sending my order. All in all, I could't have asked for a better service.

April 27, 2015
Unprompted review
Rated 5 out of 5 stars

great customer service

Received phone calls to let me know their supplier had let them down (twice) sending the wrong item. I had another call to let me know the correct item had arrived and was in the post.

Took a while to receive my order but that wasn't a problem and the personal contact was excellent

April 20, 2015
Unprompted review
Rated 5 out of 5 stars

Croozer kid for 2

We have been looking for a croozer kid 2 for a while now but they are so expensive. cyclesense had a great bank holiday special deal so we snapped it up in an instant. The whole transaction was so simple and fast with a good secure payments area and fantastic customer service finished off with super quick delivery.
It has been a real pleasure and we would definitely shop with cyclesense again.

April 14, 2015
Unprompted review
Rated 5 out of 5 stars

Quick & reliable

I've cycled past Cyclesense many times when ive been on rides but never went in it. I needed a rear stay dynamo mount from B&M that i couldnt find anywhere and Cyclesense had it. Bought it and it arrived in no time, fitting was easy and a lot better than the one i had before. Next time i cycle past ill probably go in.

February 6, 2015
Unprompted review
Rated 5 out of 5 stars

Returns

Excellent service ! Needed to return an item and got a phone call in reply to an e-mail I had sent the next day.

December 15, 2014
Unprompted review
Rated 5 out of 5 stars

Top service

Hadn't used CycleSense before but they were great! Had what I wanted where other cycle shops didn't, good price and very fast delivery. They are now bookmarked for the future.

December 14, 2014
Unprompted review

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