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See what reviewers are saying

Rated 5 out of 5 stars

I ordered a Shimano shifter set (7x3). The delivery was fast and the parts were well-protected. Additionally, I was surprised to receive a brake cable housing and line, I guess it was mentioned in the... See more

Rated 1 out of 5 stars

Shimano tourny rdty500 delyvery huwa lekin who product nahi hanger wala chahiye costmer care no support no answer only mail main buisness chalthi hi .tho answer tho yahi ayega ki no riten no exchange... See more

Rated 1 out of 5 stars

Extremely poor customer service. They reply by email once a day. No phone, no WhatsApp, nothing. In the first order, they sent a used product while charging the price of new. In the second... See more

Rated 4 out of 5 stars

The people behind Cyclop are humble and cooperative, however there is room for improvement with regard to stock keeping and maintenance of the website with special reference to product availabilty u... See more

Company details

  1. Bicycle Club

Information provided by various external sources

Welcome to India's largest cycling community & online cycle shop. Buy the Best Cycles - New & Used, Cycling Accessories, Apparel and Cycling Gear. Get free & fast shipping. Get Help in Buying. Find Value to High End Brands. Order Now!


Contact info

3.1

Average

TrustScore 3 out of 5

191 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don't buy from here I order a…

Don't buy from here I order a freewheel from here it was big so I request them to exchange the product they said please ship the product by yourself and I have to bare the delivery charges which I already paid 150 while ording it these guys are just fooling us

November 2, 2022
Rated 1 out of 5 stars

Very disappointing experience

I have ordered a cycling short and did not receive any information about the status of the shipment. When I mailed you people after 3-4 days I got a reply that the product is out of stock so I can purchase some other product or get a refund. Like what kind of website are you running when you can't maintain a simple stock management system. And I neede the shorts desperately as I had my race after 4 days which was the maximum delivery time mentioned during checkout. Very disappointed and will never order anything from cyclop in future even if the price is less than others.

September 25, 2022
Rated 1 out of 5 stars

No point of contact for customer care

I had ordered 2 product SHIMANO 7 SPEED CASSETTE AND HG71 7 SPEED COMPATATABLE CHAIN BOTH COSTS RS 2100with order Id CYCLOP 26598 and made payment soon REALISED THAT MY CYCLE REQUIRED FREEWHEEL INSTEAD OF CASSETTE I IMMEDIATELY TRY TO CHECK FOR CUSTOMER CARE NUMBER BUT ONLY FOUND A WHATSAPP NUMBER AND EMAIL SO I IMMEDIATELY WITHOUT WASTING TIME I RAISED MY QUERY SINCE I PLACED ORDER ON SUNDAY I STRONGLY BELIEVED ORDER CAN BE AMENDED BUT WHEN ON MONDAY I GOT ORDER CONFIRMATION MAIL. I TRIED TO MAIL THEM MY CONCERN SINCE PRODUCT IS NOT YET PICKED UP BY DELHIVERY COURIER AGENT EVEN TODAY IE MONDAY ,THEY CAN AMEND THE ORDER BY SIMPLE STEPS AS THERE IS ONE FULL DAY TO DO IT BUT SINCE WE R ONLY RECIVING AUTOMATIC REPLY AND NO VOICE SUPPORT I AM FORCED TO WAIT AS PER AUTOMATIC RESPONSE FORM EMAIL THEY ARE SUGGESTING NOT TO ACCEPT DELIVERY AND WHEN THE COURIER REACH THE SELLER THEY WILL CONSIDER EDITING OF ORDER .BUT I AM ASKING ONE QUESTION EVEN THOUGH THEY ARE HAVING PRODUCT IN THEIR HAND ON MONDAY WHY CANT THEY REPACK THE PRODUCT AS PER MY REQUEST AS DONE BY AMAZON AND TERE IS NO DIFFERENCE IN SHIMANO 7 SPEED CASSETTE AND FREEWHEEL PRICE AND CAN AVOID 2 WEEK TIME DELAY.

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

A genuine website

A genuine website, Cyclop has been a one stop solutions for my cycling needs...... This website has so far never disappointed me and have always provided with authentic stuff.... Thanks to Cyclop we have a choice of world class cycling products here in India.... I would highly recommend this website.

August 1, 2022
Rated 2 out of 5 stars

Not satisfied with delivery at all

Guys you really need to work on your delivery partners, you use delhivery is fine for many but if someone want product in urgent basis you should have an option for urgent delivery.

I order product before 7 days and still product is in transit, I need to wait more 3 days, just tell me why should I wait? If I know this happened I never order it from your website.

July 2, 2022
Rated 5 out of 5 stars

Got my cycling shoes replaced...

I mistakenly ordered a shoe pair which had one shoe black and one shoe white (multicolour). I immediately notified it to customer support team. They considered my request and arranged for a replace. They are very quick in responding to your queries on e-mail. Thanks a lot team cyclops.

June 18, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered a very small product from…

Ordered a very small product from Cyclop. I left this till the last moment as it was a gift for my sister who was travelling.
Cyclop helped in making sure I got the item in time before she travelled. Super awesome!!!!

June 16, 2022
Unprompted review

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