Cylex Business Directory Australia Reviews 

16
TrustScore 4.5 out of 5

4.5

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Company details

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The Cylex Business Directory Australia is an online business-directory in form of a community portal. Here you can find addresses, descriptions and maps of the companies as well as reviews of users.


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4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

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4.5

All reviews

(16)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Good experience with listing, and great staff

They wanted more evidence about linking our business with the address we provided - not so easy for a Service Area Business - but fair. It strengthens trust in Cylex as a platform, and therefore the value of listing with them. Overall, I found them good to work with.

May 27, 2026
Unprompted review
Cylex Business Directory Australia logo

Reply from Cylex Business Directory Australia

Hello!

Thank you for your thoughtful review and understanding throughout the verification process. We truly appreciate your feedback and are glad to hear you found our team good to work with.

Best regards,
The Cylex Team

Rated 5 out of 5 stars

Great support from the team!

February 12, 2026
Unprompted review
Cylex Business Directory Australia logo

Reply from Cylex Business Directory Australia

Thank you for the 5★ review!

We’re thrilled to hear you had great support from our team. Your feedback means a lot to us!

– The Cylex Team

Rated 5 out of 5 stars

ALWAYS READY TO HELP!

ALWAYS READY TO HELP!
I truly appreciate the team at Cylex. They always, always resolve my concerns and help me with anything that I need for our clients' profiles. Thanks team!

December 18, 2025
Unprompted review
Cylex Business Directory Australia logo

Reply from Cylex Business Directory Australia

Hello,

Thank you for your kind words! We’re glad we could help and truly appreciate you taking the time to share your experience.

Best Regards,
The Cylex Team

Rated 5 out of 5 stars

Fast and efficient staff!

The staff were fast and efficient in helping me with my business listing inquiry and submission.

October 22, 2025
Unprompted review
Cylex Business Directory Australia logo

Reply from Cylex Business Directory Australia

Hello,
Thank you so much for your 5-star review!
We’re delighted to hear our team could assist you quickly and efficiently with your business listing. Your positive feedback means a lot to us, and we’re always here to help whenever you need.

Best regards,
The Cylex Team

Rated 5 out of 5 stars

A very thorough directory

A very thorough directory, has all the information you need and easy to update

April 29, 2025
Unprompted review
Cylex Business Directory Australia logo

Reply from Cylex Business Directory Australia

Hello,

Thank you so much for your kind words! We're really glad to hear that you had a smooth experience.
If you ever need any help or have suggestions, feel free to reach out—we're always happy to assist!

Best regards,
The Cylex Team

Rated 5 out of 5 stars

Very fast and considerate support if…

Very fast and considerate support if you are ever needing to reach out.

April 4, 2025
Unprompted review
Cylex Business Directory Australia logo

Reply from Cylex Business Directory Australia

Hello,

Thanks so much for the kind words!
We're really glad to hear you found our support fast and considerate.
Your feedback is greatly appreciated, and we're here whenever you need us.

Best Regards,
the Cylex Team

Rated 5 out of 5 stars

Surprisingly fast response and support

Surprisingly fast response and support. Ran into a small issue and got an email from their support within 24 hours, replied and the issue was resolved.

April 26, 2024
Unprompted review
Cylex Business Directory Australia logo

Reply from Cylex Business Directory Australia

Hello,

Thank you for your kind words! We're thrilled to hear that our support team could swiftly address your concern.
Looking forward to assisting you further in the future!

Best Regards,
the CYLEX Team!

Rated 1 out of 5 stars

Kam Eng services Shepparton doesn't…

Kam Eng services Shepparton doesn't exist any more. Please update you directory. The reason I have given one star is that you might look at the review. Fabulous job. Keep it up

May 19, 2023
Unprompted review
Cylex Business Directory Australia logo

Reply from Cylex Business Directory Australia

Hello!

We would like to notify you that we have set the listing as closed in our database.
We have millions of listings which we try to keep up to date, but as you can imagine is not always so easy.
This is why we encourage everyone to manage their own listing.
Our services are free and we try to offer support (by email, social media, etc.) to all of our customers. On each page, at the bottom, we have an ‘About us’ part and all our social media pages. If you click on either of them, we always answer all the requests.
Also, all the listings can be claimed anytime by using the "Claim this business" button or if you don't own the business, we have a "Report incorrect data" button as well, on the company profile.
Our goal is to help business owners promote their products and services, connect with other businesses and most importantly stay in touch with their customers.
If you are aware of any incorrect details listed on our website, please email them at info@cylex.com.au and we assure you that this matter will be handled as soon as possible.
Should you need any more help, please let us know.
Thank you for your feedback, and we hope you will reconsider your rating.
Have a great day ahead.

Best regards,
The Cylex Team!

Rated 3 out of 5 stars

These guys just bombed my email telling…

These guys just bombed my email telling me what’s wrong with my website. I get 10 emails a day. If they where any good at SEO I’d find them with a google search. When I google them their no where to be seen.

May 11, 2023
Unprompted review
Cylex Business Directory Australia logo

Reply from Cylex Business Directory Australia

Hello!

Thank you for your feedback.
We apologise for any inconvenience caused by the volume of emails you've received.
Our intention is to offer assistance and value to businesses, but we understand that excessive outreach can be bothersome.
We have millions of listings which we try to keep up to date, but as you can imagine is not always so easy.
This is why we encourage everyone to manage their own listing.
Our services are free and we try to offer support (by email and request forms) to all of our customers. On each page, at the bottom, we have an ‘About us’ part and all our social media pages.
Also, all the listings can be claimed anytime by using the "Claim this business" button or if you don't own the business, we have a "Report incorrect data" button as well, on the company profile.
Our goal is to help business owners promote their products and services, connect with other businesses and most importantly stay in touch with their customers.
Should you need any more help, please let us know.
Have a great day ahead.

Best regards,
The Cylex Team!

Rated 3 out of 5 stars

Obsolete …

You need to keep all your information updated
Nambucca Aquatic Centre no longer exists

January 20, 2023
Unprompted review
Cylex Business Directory Australia logo

Reply from Cylex Business Directory Australia

Hello!

Thank you for your feedback.
We have millions of listings which we try to keep up to date, but as you can imagine is not always so easy.
That is why we encourage everyone to manage their own listing.
Our services are free and we try to offer support (by email, social media, etc.) to all of our customers. On each page, at the bottom, we have an ‘About us’ part and all our social media pages. If you click on either of them, we always answer all the requests.
Also, all the listings can be claimed anytime by using the "Claim this business" button or if you don't own the business, we have a "Report incorrect data" button as well, on the company profile.
Our goal is to help business owners promote their products and services, connect with other businesses and most importantly stay in touch with their customers.

We have marked the listing reported by you as closed in our database, and if you are aware of any incorrect details listed on our website, please email them to us at info@cylex.ca. We assure you that this matter will be handled as soon as possible.

We really hope you will reconsider your rating.
Should you need any more help, please let us know.
Have a great day ahead.

Best regards,
The Cylex Team!

Rated 5 out of 5 stars

Always prompt and excellent service ..

Always prompt and excellent service ... how I wish some other directories were as helpful as Cylex. Great stuff guys, thank you.

June 6, 2019
Unprompted review
Cylex Business Directory Australia logo

Reply from Cylex Business Directory Australia

Hello !

Thank you so much for your kind words! We really appreciate your feedback.
Have a great day ahead.

All the best,
The Cylex Team!

Rated 1 out of 5 stars

Business added w/out permission!

Our business was added to their directory without consent and with a made up email address. When requested for it to be removed they simply reactivated it and are still yet to adhere to our request.
Not a directory I would recommend, very suspicious.

May 31, 2019
Unprompted review
Cylex Business Directory Australia logo

Reply from Cylex Business Directory Australia

Hello!

Thank you for your feedback.
Our moderators notified you about the registration of the company. 
Your reply to our email, where we informed you about this registration created a confusion.  https://nimb.ws/ALZ41O
We had the impression you are confirming the registration.
Only today, 31.05.2019, you sent us an email which helped clear the situation.
Our moderators acted upon the email as soon as it arrived in our Inbox, and they informed you about the resolving of the situation.
We apologize for the inconvenience created by this. 
We have millions of listings which we try to keep up to date, but as you can imagine it is not always so easy. 
Therefore, we encourage everyone to manage their own listing. 
Our services are free, and we try to offer support (by email, phone, social media, etc.) to all of our customers.

Best regards,
The Cylex Team!

Rated 5 out of 5 stars

I requested to be removed from the…

I requested to be removed from the directory. It was done immediately and professionally.

May 23, 2019
Unprompted review
Cylex Business Directory Australia logo

Reply from Cylex Business Directory Australia

Hello!

Thanks! We really appreciate your feedback.
Have a great day ahead.

All the best,
The Cylex Team!

Rated 5 out of 5 stars

Wonderful Team - Excellent Work!

Excellent experience dealing with their customer care team. Thanks guys for all your help in updating our business listing on Cylex Australia :)

May 23, 2019
Unprompted review
Cylex Business Directory Australia logo

Reply from Cylex Business Directory Australia

Hello !

Thank you so much! We really appreciate your feedback.
Have a great day ahead.

All the best,
The Cylex Team!

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