D1 Milano Reviews 147

As a watch enthusiast with many watches, I can say that this brand is awesome for budget friendly pieces that look good, if you like this style watch. I had to reach out to their customer service beca... See more

Design for watch is unbelievable I bought the black sketch looks 4d nor 3d in real life , simple , elegant, and most importantly very light and balances on all clothes wearing.

I’d like to thank you for quick response, and managing to solve issue I had. Company has very professional approach with customers, I will be happy to purchase another timepiece.

The first impression is the design of the watch it caught my attention , the material, shape, and for the Ultra thin the weight is so convenient Overall , D1 milano has the best watches that fits al... See more

Always wanted a watch from them - got one for christmas - its so bad quality…. feelings exactly like plastic After reviewing their trustpilot it’s obvious they have a lot of fake reviews, mostly al... See more

Bought the milano smartwatch in march 2025. Having used for 4 months it became so hot on wrist, it burned my wrist it happened in the night & woken up in the night with a burning sensation. Charging... See more

there watches are plastic and fall apart and they paint there watches so it falls off and if you get a sketch watch you'll see they just put on either black or white sticker your better off buying a w... See more

Ordered a watch for a Christmas present, it arrived with no working battery. I tried to return this which cost £13.50 to send back to the Netherlands, they refused to pay the customs charges to re... See more

Missing watch, didn’t get help or support from anyone.

Very fragil material, sorry, I didnt like this watch

I purchased the D1 Milano Ultra Thin model, and it’s truly an amazing watch. It gets a lot of compliments thanks to its sleek design. The ultra thin build makes it incredibly lightweight and comfort... See more

Amazing, I’ve had my watch a year & asked about replacing the strap & bezel as it was a limited edition I wanted to keep the face internals. They paid for collection & shipping and replaced the s... See more

Their costumer support went above and beyond to solve an issue other companies could've just ignore. Purchased their D1 sketch in white and its been turning heads and working as a conversation start... See more

Great watch! Love the design. More comfortable than I expected. Came well packaged. Quick international delivery with tracking. The link adjustment tool is very handy and easy to use as well.

The build quality is great, and the material is really nice. I’d like to know if there are any other luxury watches with similar features.

The D1 Milano team is professional and quick in responding to customer inquiries. They always explain things clearly and treat customers with great respect. They do everything they can to make sure... See more

The best watch company from ITALY. Had some problem with my D1 Milano watch and they responded very quickly and sorted it. Wish you go very big in this industry. Good luck and thank you. SANJAY from... See more

Outstanding watches with a very good after sale support, Niccolo served me perfectly. Congrats D1 Milano.

Best watch Elegant to wear everyday with formal or casual outfits. Ultra thin really light watch and I’m in love with it

I would like to extend my deepest gratitude for the exceptional service I have received. From the very beginning, your professionalism, attention to detail, and swift assistance have exceeded my... See more

Love the watch and it's styling. Wonderful customer service from Niccolo who went above and beyond in supporting and replacing a faulty item.

Niccolo very helpful person, very professional. Know how to treat customers. I’m very satisfied with the replacement service and how fast.

Very good management and attention, 100% sure I will buy a watch from you again.

Thanks for all!! D1 Milano Jet black IS a pretty and elegant watch. Totally recommended. Wishes.

I’m very happy when the watch come to me it’s very nice design I’m happy

Insane customer service, amazing watch Niccolò is the best

It ids very beautiful watch with good design I love it

Great service . I am very happy with my purchase

Nice elegant watch, great quality, easy communication and fast shipment.

Fantastic service from a fantastic company making fantastic watches

Thank you very much for the support provided by your customer care team. I would especially like to thank Nicolo for his excellent assistance and attentive support throughout the process. It wa... See more

The speed of delivery. And the nice Watch.

Here's a polished version of your review: --- I truly love the product! However, the after-sales service in Hong Kong, specifically at the Crown Hour store in Causeway Bay, is terrible. The two... See more

The shipments and order process was smooth however the watch didn’t seem on arrival as it appears online. The bands were smaller and the surface design wasn’t as expected.

One month delay arrival of my watch. The birthday of my son Hasan passed away without his gift.

The watch was too flat