I had a lovely experience buying my new car from these guys. Everything was so smoothly arranged. I was professionally looked after by Ryan, who went above and beyond to make sure I left very happy in... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A really refreshing experience doing business with Jon Bibby at Dace. No hard sell and no attitude. Jon kept me updated throughout the sale process and Dace were proactive in fixing some of the cars i... See more
I recently part exchanged my car with Dace after having my first finance with them 2 years ago. I dealt with Ryan. He was very experienced and helped me a lot to find something within my budget he w... See more
Ryan was absolutely brilliant, he got us sorted with with exactly what we wanted , it was not eat either, he was too notch, he spent hours making sure everything got sorted and we walked away super... See more
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your salesman Adam was brilliant not…
Your salesman Adam was brilliant not pushy and there’s not much he doesn’t know about cars a credit to the company
Car buying the way it should be.
Fantastic customer service and very professional. Adam Jones made our buying experience a real pleasure. No pressure tactics employed, just basically left us alone to come to a decision on buying a car. Would i buy a another car from Dace? Most definately!
Adam was a great help in purchasing my…
Adam was a great help in purchasing my first car he made sure to explain everything to me as well as answered any questions I had. Everything that was spoken about was also present in emails after the appointment. He also made sure I was updated in the process and made sure the requirements I hoped for were met. He is a good and bright part of the company thank you very much!
Jack Hilton the sales person absolutely…
Jack Hilton the sales person absolutely fantastic. Great dealership.
Excellent service
Excellent service. Great communication. Will definitely return and recommend.
Highly recommended! No pressure to buy, honest and easy communication!
I don’t ever write reviews but had to leave one for Dace Group! I found my car on Auto Trader and contacted them via the app and had a response the next morning. Communication was done via email and by phone and it was all quick and easy. I had Adam Jones as my salesman and he was really helpful and friendly. If I wasn’t in contact with Adam someone else in the team was quick to support and help. Adam didn’t put pressure on me for anything which was a concern I had with buying from an independent garage (and being a woman). You won’t get the typical ‘salesperson’ with the guys at this showroom. They are all really laidback and approachable. Which makes you feel comfortable and at ease. When I came to view my car Adam let me and my cousin view the car on our own and let us take our time to do our own inspections. We also left site which meant my appointment was pushed back but Adam and the team were understanding and let us come back in our own time. I am in love with my car and even looking at the cars they sell they are all high quality. I part exchanged my car too and the whole buying process was quick, easy and stress free. I can’t thank Adam and the team enough for helping me buy my dream car. Highly recommended ⭐️⭐️⭐️⭐️⭐️
Good deal and no pressure sales.
Adam was very helpful with no pressure sales making part exchange to a newer car a very painless experience. Good test drive route allowing me to try town, fast A road and motorway so I could get a good test of the car. Very pleased with the deal and car.
Callum who we bought 2cars from was fantastic we have used dace motors for the last 5/6 years and the service we received is fantastic we have also recommended you to our friends and family
The team service and attention to detail of our needs nothing Wes to much trouble Callum was very helpful and is a credit to your company
Callum was very professional and helped…
Callum was very professional and helped me with every aspect of buying my new car will be coming back to him in the future.
Sales guy (Chris) had the right attitude
Sales guy (Chris) was personable, not pushy, happy to help. Had the right attitude. Straight forward purchase.
Excellent
Good, attentive service from Chris B. Answered all our questions and managed the process in an efficient and friendly manner. No pressure at any stage
The car is in mint condition
Both Dean and Dan are exceptionally…
Both Dean and Dan are exceptionally accommodating, professionals. The service is as always first class, thanks gents, see you again next time.
I have bought many cars with Dace and…
I have bought many cars with Dace and service provided by Dean Northclife has been brilliant and next to nothing. Always going out of his way to get a good deal for returning customer. I would recommend them as once you’ve built a good relationship they will go out of their way to look after you.this time round Simon hargreeves has also helped to get the deal through. I have had great experience and would recommend them.
Buying my new car was very simple
Buying my new car was very simple, a smooth transaction. Staff were very helpful when answering queries. No pushy salespeople, was just allowed to take my time and make my mind up. Highly recommended.
5 Star Experience At Dace Motor Group
Throughout the sales process Noel was very helpful and ensured all the information was understood by myself before continuing at each step. Everything was explained clearly and thoroughly and I cannot fault the service.
As this is my first experience of taking out car finance I had a number of questions, Noel is very knowledgeable and patient. He has a friendly and professional manner that eased any concerns I had.
All the staff involved were friendly and ensured I received the best level of service possible. The condition of the car is excellent, in fact the best of any used vehicle I have ever purchased.
Informative and Efficient
Adam was very informative and made the process extremely easy.
I'm very happy with the car and aftercare thus far.
Simon was a great guy easy to talk to…
Simon was a great guy easy to talk to no bs would Defo deal with this guy again
Easy, simple and excellent customer service
I’ve just bought a mini from Dace
Adam made the whole process really easy and simple.
They deliver what they say they will.
He even came in on his day off to hand over the vehicle.
Will definitely use and again.
Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







