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Daells Bolighus Reviews 

11,354
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Quick and fast reply. Fast shipping to Danish address (sadly not possible to ship to UK). Also it’s a shame your customer support team does not return calls from aboard (UK). Calls only accepted to Da... See more

Company replied

Rated 5 out of 5 stars

😊Finally I could come to the shop in Grostrup today. I was bit sick on the last winter then did online shopping. It happened unordinary thing and I called the customer care after the thing but he mi... See more

Company replied

Rated 4 out of 5 stars

We ordered a carpet and on delivery we discovered that it is a wrong one, not what we ordered. We came to the shop and talked with a staff member and she was so efficient and solved the problem. The c... See more

Company replied

Company details

  1. Furniture Store
  2. Bed Shop
  3. Hardware Accessories Store
  4. Lighting Store
  5. Living Room Furniture Store
  6. Sofa Store

About Daells Bolighus

Written by the company

Daells Bolighus

– Bedre råd. Ærlige priser. Med garanti.

Vi er et bolighus, som sælger møbler og boliginteriør, og det har vi gjort i mere end 100 år. Daells Bolighus er en dansk- og familieejet møbelforretning med historie tilbage fra Daells Varehus i Nørregade. Vores bolighuse rummer møbler til alle rum i hjemmet, og vi bestræber os altid på at møde vores kunder med ærlige og lave priser på kvalitetsmøbler, som holder til et almindeligt liv med legende børn, snavs og afslapning.

Faste lave priser, altid

Vi ønsker, at bringe ordentligheden tilbage i bolig- og livsstilsbranchen. Det er blevet uoverskueligt som kunde at gennemskue, hvad en given kvalitet skal koste. Vi vil derfor med vores nye koncept stille os på kundens side og skabe gennemsigtighed i branchen, ved at sige tingene som de er. Den reelle pris for en vare er vigtigere end opdigtede udsalgskampagner, provisionslønnede sælgere eller skuespillet om vilde rabatter. I Daells Bolighus går vi ind for, at du som kunde skal føle dig tryg ved at handle hos os. Derfor har vi faste lave priser på vores sortiment hele året, og droppet tilbud, procentkampagner, sælgerrabatter osv.

Stort sortiment

I Daells Bolighus finder du et stort udvalg af møbler som senge, sofaer, garderobeskabe, spiseborde og -stole til priser hvor alle kan være med. Vi har også altid mere end 900 lamper på lager. Eller du kan forny boligen med lækkert boliginteriør som puder, vaser, lysestager og meget mere.

Derfor kan du trygt handle hos os:

  • Faste lave priser 365 dage om året
  • Alle lagervarer er udstillet
  • Lån en gratis trailer
  • Gratis parkering
  • Click & Collect
  • Shop kendte brands
  • 100% prisgaranti

Written by the company

100% prisgaranti

på hele vores sortiment

på hele vores sortiment
I Daells Bolighus vil vi være konkurrencedygtige og arbejder hver dag på at have de laveste priser. Men lad os være ærlige. Bolig- og livstilsbranchen vælter sig i tilbud og rabatter, både på internettet og i de fysiske butikker.
Mange butikker giver prisgaranti, men i Daells Bolighus er vi unikke, ved at vi giver 100% prisgaranti. Det vil sige, at vi matcher alle danske konkurrenter, både i fysiske butikker såvel som online butikker. Visse produkter sælges endda under forskellige navne i de forskellige kæder. Vi matcher identiske varer uagtet, om konkurrenten måske kalder varen noget andet. Så finder du en vare hos en konkurrent i samme periode til en lavere pris, sælger vi varen til en tilsvarende pris. Medbring blot dokumentation enten fysisk eller på din mobil. Du kan gøre brug af prisgarantien ved dit køb eller helt op til 30 dage efter varen er leveret/udleveret.

Contact info

4.2

Great

TrustScore 4 out of 5

11K reviews

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Replied to 77% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(11,354)

1,386 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad quality materials used in sofa.

After a few months of purchase of Sofa, completely unsatisfied with the quality of materials used. Have complained about the problem but they are not ready to do anything. It looks like waste of money. First and last shopping at Dælles Bolighus. 👎

September 4, 2020
Unprompted review
Daells Bolighus logo

Reply from Daells Bolighus

Kære Sadis

Mange tak for din anmeldelse og alle de flotte stjerner.

Venlig hilsen

Line
Daells Bolighus

Rated 5 out of 5 stars

Great furniture 😍

August 3, 2020
Unprompted review
Daells Bolighus logo

Reply from Daells Bolighus

Hi Suha

Thank you very much for your review.
Have a nive day.

Sincerely
Sanna
Daells bolighus

Rated 5 out of 5 stars

Super servicw

God service og hurtig levering

August 2, 2020
Unprompted review
Daells Bolighus logo

Reply from Daells Bolighus

Hej

Mange tak for din anmeldelse
Håber du får en dejlig søndag

Venlig hilsen
Cecilie
Daells Bolighus

Rated 5 out of 5 stars

excellent service

excellent service, it was fast and we received before what we expect, that was great.

July 30, 2020
Unprompted review
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Reply from Daells Bolighus

Hi Romina,

Thank you very much, for the 5 Stars.
Have a nice day

Regards
Javeria
Daells Bolighus

Rated 5 out of 5 stars

Excellent product in terms of value for…

Excellent product in terms of value for money. We loved the 3+2 sofa set which had free home delivery. Took 20days from order placement to get to home but we love the sofa.

July 25, 2020
Unprompted review
Daells Bolighus logo

Reply from Daells Bolighus

Hi

Thank you so much for your review

We wish you a great day

Best regards
Cecilie
Daells Bolighus

Rated 3 out of 5 stars

Table with chair

+ Price
- late delivery (ordered table with chairs 23.6, products was delivered 10.7)
- customer service is not the best
- quality of the product

July 11, 2020
Unprompted review
Daells Bolighus logo

Reply from Daells Bolighus

Hi Patrik

We are sorry for the late delivery. Unfortunately, based on the details of the review, I cannot find your case / order, so you are very welcome to send your information to us at info@daells-bolighus.dk, and we will investigate further.
Have a nive day.

Sincerely
Sanna
Daells bolighus

Rated 1 out of 5 stars

Not satisfying with missing parts

We got wrong delivery or missing parts for wardrobe( uncomplicated parcel) and we make complain regarding it but our problem is not sloved until now. I feel it is superslow to deal with further process once purchase is done.
Not happy at all
My case no is S 2006-813

June 27, 2020
Unprompted review
Daells Bolighus logo

Reply from Daells Bolighus

Hi Bhesraj

Thank you for your review.
I can not find any information regarding your case in this review. You are welcome to send us a email to info@daells-bolighus.dk, at ew will take a look at your case.

Sincerely

Sanna
Daells bolighus

Rated 1 out of 5 stars

Delays and no customer service

Delayed product delivery with not reaction or response from Daells Bolighus' side. Incorrect that a delivery has been agreed. They do not respond to emails and it takes almost half an hour to get through to them on phone. With the current 'service' I am experiencing I am sorry to have to give one star, as not star at all would have been more accurate to describe the customer experience they provide.

June 23, 2020
Unprompted review
Daells Bolighus logo

Reply from Daells Bolighus

Hi Nynne

Thank you for your review.
I can see from your order number that you have received information that your order was not in stock, but would be in stock again about week 26. I can also see that there has been made delivery appointments.

Have a nice day.

Sincerely
Sanna
Daells bolighus

Rated 4 out of 5 stars

Better than competitors .I love…

Better than other competitors .I love the product too.thanks

June 11, 2020
Unprompted review
Daells Bolighus logo

Reply from Daells Bolighus

Hi Hamid.

Thank you so much for your review.

Wish you at great day.

Best regards
Stine
Daells Bolighus

Rated 5 out of 5 stars

Good service

May 31, 2020
Unprompted review
Daells Bolighus logo

Reply from Daells Bolighus

Hej Kunde

Tusind tak for din anmeldelse.
Du må have en god aften.

Venlig hilsen
Sanna
Daells bolighus

Rated 4 out of 5 stars

God service

God service 😊😊😊

May 30, 2020
Unprompted review
Daells Bolighus logo

Reply from Daells Bolighus

Hej Anusha

Tusind tak for din fine anmeldelse.
Du må have en god dag.

Venlig hilsen
Sanna
Daells bolighus

Rated 5 out of 5 stars

Super service

May 30, 2020
Unprompted review
Daells Bolighus logo

Reply from Daells Bolighus

Hej Irma

Tusind tak for din anmeldelse.
Du må have en dejlig dag.

Venlig hilsen
Sanna
Daells bolighus

Rated 1 out of 5 stars

very poor service

very poor service. I sent two emails - no answer and tried to call on the phone but only robot speaking in Danish...
order was delivered after 4 weeks...this is unacceptable from my perspective, not in nowadays. I could have received faster an order coming from China...

May 12, 2020
Unprompted review
Daells Bolighus logo

Reply from Daells Bolighus

Hi
I am very sorry that you are not happy for our service. I can not see any information about your purchase in this review, so you are welcome to write to info@daells-bolighus.dk, and we will look in to it.
Have a nice evening.

Sincerely
Sanna
Daells bolighus

Rated 1 out of 5 stars

No response

I ordered a sofa two weeks ago, and soon got contacted that I need to call to schedule the delivery. No one picks up the phone, no one answers my emails.So there is no way to contact them.

May 7, 2020
Unprompted review
Daells Bolighus logo

Reply from Daells Bolighus

Hi Szabolcs
I am very sorry that you have had trouble getting through on the phone. I can see from your customer number that there is scheduled a delivery.
Have a nice day

Sincerely
Sanna
Daells bolighus

Rated 5 out of 5 stars

Super god betjening😊

April 25, 2020
Unprompted review
Daells Bolighus logo

Reply from Daells Bolighus

Hej,

Tusind tak for din anmeldelse.

Du ønskes en god søndag.

Venlig hilsen
Stine
Daells Bolighus

Rated 1 out of 5 stars

They delivered to the wrong address

They delivered to the wrong address. Daells Bolighus have gotten the address wrong themselves, on my order confirmation the address is correct. But after they sent the order they sent me an email with thank you for your order with wrong address and PostNord has confirmed they gotten the address wrong. It has been 2 weeks now, not heard a thing from them, they promised to call me back but haven’t. Very appalling service.

Edit: I can see on track and trace that you have received it back on 03.04.2020 almost 2 weeks ago.

April 14, 2020
Unprompted review
Daells Bolighus logo

Reply from Daells Bolighus

Hi Henry
We are very sorry that we have gotten your address wrong. Your delivery will be resent to the right address when we have gotten it back from PostNord.
Have a nice day

Sincerely
Sanna
Daells bolighus

Rated 5 out of 5 stars

Excellent

Excellent quality and customer service.

April 10, 2020
Unprompted review
Daells Bolighus logo

Reply from Daells Bolighus

Hej Ion-puiu

Thank you for the nice review
I wish you a nice easter.

Best wishes
Sanna
Daells bolighus

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