Daily Harvest Reviews 

1,369
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, most reviewers were somewhat happy with their experience overall. Many people find the food, particularly the smoothies and oat bowls, to be delicious and appreciate the quality of the ingredients. Consumers value the convenience of healthy options and some commend the company for addressing problems. However, some customers noted significant issues with order fulfillment, frequently receiving thawed or incorrect items, or boxes with insufficient dry ice. Many were dissatisfied with customer service, reporting difficulties reaching support and unhelpful resolutions. A few others also found some products had an unpleasant taste or gritty texture.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with many expressing satisfaction with the taste and... See more

Order

Customers had negative experiences with order fulfillment, with many reporting issues such as receiving boxes... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some consumers finding the taste of products, such as... See more

Customer service

Clients share negative opinions on customer service, with many reviewers describing it as awful and... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The food is fantastic And, I believe, the best organic and gluten-free pre-cooked meals available. However I have canceled my subscription because of delivery issues. The service team is quick to res... See more

Company replied

Rated 3 out of 5 stars

Not a fan. Several people in my family tried the smoothies and we all agreed they just didn’t taste good. The flavors were off and not very enjoyable overall. We were really hoping for something refre... See more

Company replied

Rated 2 out of 5 stars

More than half of the boxes I've received have been completely thawed. No Ice of any kind inside the box. When I've asked customer service for assistance they wanted me to open each package to check... See more

Company replied

Rated 2 out of 5 stars

Good food and I hate that I am now a “former customer” because I did like the food, but the packages often arrived open with food spilling out into them and items missing; you better keep track if y... See more

Company replied


Company details

  1. Meal Delivery

Information provided by various external sources

Daily Harvest delivers thoughtfully sourced, chef-crafted foods to your door, all built on fruits and vegetables and ready to enjoy in minutes.


Contact info

2.9

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(1,369)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super healthy delicious food thats easy…

Super healthy delicious food thats easy to prep. The company truly cares about your experience. I have felt a difference in my health before finishing my first box. Not that expensive for the quality you are getting. Huge variety. I think this would even be good for families especially the smoothies and bites and pops kids would love them. Please try this company.

January 13, 2024
Rated 5 out of 5 stars

Addicted to Daily Harvest

Well, it all started when my supermarket started carrying your products. I also noticed that the coupon company Ibotta Had a coupon for the bowls, the flatbreads and the smoothies, and it was love at first bite.

The next thing I did was to call you guys tell you how much I love the food and have some of them were also less desirable and your credit in my account which I really appreciated. I am on my third order with you guys. Keep up the great work never sell your company because if you do, then the quality will go down. It’s the first time I’ve ever gone bonkers over food.

January 11, 2024
Rated 5 out of 5 stars

The food tastes fresh and fabulously…

The food tastes fresh and fabulously healthy. The customer care team is friendly, courteous and knowledgeable. Orders are packed well and delivered promptly. I love the product. Thank you Daily Harvest for being there.

January 5, 2024
Rated 1 out of 5 stars

Stay away!

Stay away!! The owner seems to not care about people's health while operating a billion dollar organic health service (article online). After getting hundreds of people sick, the owner of the company Rachel gets dressed up like a super hero for a company party (article online). Wake up America, there are people like Rachel and whomever else invested in this company, getting more rich than anyone possibly needs in their lifetime off your hard earned money and than psychotically ignoring the issue. In this case they havent actually "found the cause" for all of the illness. No cause means no way to make anyone accountable. The top experts are unsure why the consumption of an organic clean product has resulted in gallbladder removal? We are sending people to space and creating AI but this cant be figured out? Does that sound ethical and should you be buying from this company? A drug dealer has more ethics, because at least they are honestly selling a product you are aware may cause you harm and it is at your own discretion whether you want to take it or not. Really sad. Trustpilot, I am not sure why I have to leave a star in order to inform others but thanks for the platform. As for google, why cant I google review this company like other companies? If your wondering if I was a customer, the answer is yes and was horrified when I came across the articles. Unfortunately this is the way I found out and did not receive any emails from this company warning me of potential sickness. I could not leave the two links of the articles I am referring to, so feel free to google.

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

I love your customer service

I love your customer service, especially the ability to text. What I wish would change for a "grandfathered" customer is your shipping cost. That is why I'm not ordering as often.

December 25, 2023
Rated 4 out of 5 stars

the smoothies are great

the smoothies are great, I wish I could choose to not get get the plastic lids. I don't use them and if I did I could wash and reuse one for quite awhile.

December 17, 2023
Rated 5 out of 5 stars

Daily Harvest exceeded my expectations

Daily Harvest exceeded my expectations. I've done quite a few meal delivery options. I work from home and love cooking so I already make and know how to make healthy food, so Daily Harvest is a nice supplement for days when I want to keep that healthy routine, but don't have time to make the mess and clean it up for one person. The other meal services still require a lot of prep & cleanup, and they're not as healthy. Every bowl and smoothie I've had from Daily Harvest has been so shockingly delicious that I want to learn how to make them. From start to finish, it takes less than 10 minute to make & cleanup your meal. I usually prep some chicken or add an egg for extra protein, but it's not necessary. Perfectly portioned, delicious, creative, nutrient, affordable, eco-friendly. Can't recommend this enough for a busy, healthy, on-the-go, athletic, single lady that likes to eat tasty food.

December 13, 2023
Rated 5 out of 5 stars

OMG! 😳 I’m in Love! ❤️ 💕

OMG! I’m in love…with your food! Everything from the taste, texture all the way to the packaging and customer service. The fact that the food is healthy is an added bonus. This is saving me time and giving me a an opportunity to get other things gone. Kudos to the entire Daily Harvest Family!

December 9, 2023
Rated 5 out of 5 stars

Prepared Awesomeness

Food that is already prepared to put in blender or pop in microwave is awesome. Let’s not forget the awesome TASTE. So convenient.

December 7, 2023
Rated 1 out of 5 stars

Really expensive and customer service unwilling to help out.

I’ve been ordering from them for years but when the cost of a smoothy hit $10 I started skipping orders. Somehow the last time I logged in to skip an order, my subscription got changed to 7 each of the 3 smoothie flavors I like (maybe in my purse like a butt dail?). I now have no room for anything but smoothies in my freezer and am short $200. Their Customer service wouldn’t do anything for me.

December 7, 2023
Unprompted review
Daily Harvest logo

Reply from Daily Harvest

Hi! Thank you so much for bringing this to our attention. This is absolutely not the standard we strive to uphold and we will be passing your feedback along. If you need further assistance, feel free to reach out to our Care Team at 888-302-0305 or hello@daily-harvest.com.

Rated 1 out of 5 stars

Unacceptable delivery package was left in the street

My package was left in the street. There is a designated drop off area but that was ignored

November 8, 2023
Daily Harvest logo

Reply from Daily Harvest

Hi! Thank you so much for bringing this to our attention. This is absolutely not the standard we strive to uphold and we will be passing your feedback along. If you need further assistance, feel free to reach out to our Care Team at 888-302-0305 or hello@daily-harvest.com.

Rated 5 out of 5 stars

DEFINITELY RECOMMEND

Full disclosure: I am not a veggie lover. I skeptically decided to try DH because I am trying to eat healthier. I LOVE this subscription!!! The food is great, especially the Flatbreads, and it's so convenient. Every ingredient is organic, and I feel good about what I'm eating. There have been a few items that weren't for me, as I said, not a veggie lover, so it was just personal taste. The forager bowls and smoothies are good though, and I really like the snack bites as well. I can't wait to try more of the items, and I highly recommend this company!

November 16, 2023
Rated 5 out of 5 stars

Arrives as scheduled

Arrives as scheduled - product is well packed and still frozen and we love the healthy delicious breakfast and lunch choices.

November 15, 2023

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