Daily Mail Reviews 1,545

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the website, describing it as glitchy, unusable, and constantly refreshing, which made reading articles and leaving comments difficult. Customers also frequently reported issues with the content, noting a prevalence of celebrity gossip over serious news and concerns about biased reporting and censorship in the comments section. The subscription process was also a source of frustration, with users finding it cumbersome and difficult to access content even after paying. Some people were dissatisfied with the social media presence, specifically mentioning a lack of response from the company's sports department on Facebook. Additionally, some reviewers found the product, such as the crossword, to be problematic, with missing letters and other errors.

What people talk about most

Social media

Users describe negative interactions with social media. Many reviewers express dissatisfaction with the... See more

Website

Customers consistently express dissatisfaction with the website's functionality. Many reviewers report issues... See more

Product

Consumers express significant dissatisfaction with the product. Many reviewers find the content to be of low... See more

User experience

Customers had negative experiences with user experience. Many reviewers found the interface dysfunctional and... See more

Subscription

Reviewers express significant dissatisfaction with the subscription service. Many customers are questioning... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Mail has declined in content value within the past six months. Also went to subscription yet is easy enough to get around by archiving articles. Youy'll be banned if you post too many comments it does... See more

Rated 1 out of 5 stars

Perhaps someone from the DM "management" could respond to some of the views here (mine & others) ? Now they have invented another way to annoy its Readers , as well as disappearing reader's commen... See more

Rated 1 out of 5 stars

DailyMail has become a celebrity rag. Unintresting stories about societies lowest class of individules. No one cares about morally bankrupt celebrities any more. Where are the hard hitting articles ab... See more


Company details

  1. News Service

Written by the company

MailOnline - all the latest news, sport, showbiz, science and health stories from around the world from the Daily Mail and Mail on Sunday newspapers


Contact info

1.2

Bad

TrustScore 1 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class.

First class.
Looks at broad range of topics and politics.
Online subscription excellent.
Very well written and informed

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

You don't get what you pay for but a load of rubbish

Pay £15.99 to read my favourite newspaper! Yes I'd like to read it!!! Not continually having to delete the app & reload it so I can finish reading an article from the day before because but forget that it will not reload! Instead of reading my daily news, I have to put up with advertisements & videos loading, pod casts, free magazines that I never read, but cannot access what I actually want to read & pay £15.99. This is not what I expect from a paper that fights against corruption as this is not honouring the contract I am paying for! I keep complaining but the only advice I get is reload the app again but what's the point when it continually fails! Again progress which is completely useless!!!

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

CreditLCards

Last week Sally said to leave a review about not receiving you credit card bill by post on time. My e-mail rejected the e-mail given. 94% has got to be the worse rejection ever.

October 29, 2025
Unprompted review
Rated 1 out of 5 stars

Daily mail.

Daily mail.
You are the most untrustworthy dishonest gang of frauds that will print anything (true or untrue) to generate a headline.
You are truly the gutter press.
To be fair though your TV guide on a Saturday is pretty good, but in all other respects you are hit (add the S)!!

October 31, 2025
Unprompted review
Rated 1 out of 5 stars

Just the most annoying website!

Pages constantly reloading half way through reading, constantly being pushed to the start of the news after reading articles further down, spelling mistakes, never able to read comments, pages don’t load, can’t watch the videos on the articles?
Literally the worst website I’ve ever come across!!!

October 30, 2025
Unprompted review
Rated 1 out of 5 stars

forget paying

forget paying - i'd rather pay chatgpt to summarise articles. all you newspapers will eventually realise that chumboxes were a fantastic way to alienate your audiences for a few bucks. and now AI has the power to bypass your site completely

October 29, 2025
Unprompted review
Rated 1 out of 5 stars

Poor DM "management" of the DM online version

Perhaps someone from the DM "management" could respond to some of the views here (mine & others) ?
Now they have invented another way to annoy its Readers , as well as disappearing reader's comments in its comment's section , & a small box while typing a new comment ....
.
Now , when reading the online news , when going back to the home page , we go back to the top of the page instead of the part we were at , before selecting an article to read ..
Is the DM on a mission to p.off it's customers ?

October 24, 2025
Unprompted review
Rated 1 out of 5 stars

Daily mail so called journalists are…

Daily mail so called journalists are pathetic. The recent run of articles about Terri Irwin’s family are outrageous. They make up every single story- all lies. Someone should sue them to oblivion

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

Used the DM for years but the…

Used the DM for years but the aggressive refreshing they’ve been doing lately to increase ad views is insane and makes the website completely unusable. Every time I try to read a story (im a fast reader too) it refreshes and takes me back to the top of the page about 5 or 6 times to refresh the ads. Once or twice is bad enough but this just makes it unusable. Thank god for good alternatives cause I know a lot of other people have also stopped using them altogether as a result of this

Greed will be their downfall. They’ll be left with about 2 viewers that are having each story they read refreshed 15 times a second while the rest of us are using better sources for our news that don’t feel the need to rinse us so much by making the website totally unusable

October 13, 2025
Unprompted review
Rated 1 out of 5 stars

Utterly abhorrent

I bought my first copy of the Daily mail yesterday morning, seeking a change from the Daily Express, which is becoming more divided by the day and I couldn't believe how much racism was in the paper.

They keep talking about how everything is the asylum seekers fault but I know that isn't true.

I'm going to have to switch newspapers yet again.

Why are they being so nasty to the most vulnerable in society?

Isn't it a Viscount that owns this paper who's probably never met an asylum seeker in his life?

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

The Daily Mail app is abysmal

The Daily Mail app is abysmal. They fill it with articles demanding you pay exorbitant monthly fees to see rubbish and now, they fill the app with adverts that, when scrolling through their rubbish paid apps, appear every second, which is SO annoying, I have complained to an advertiser that I will close my account with THEIR business if they continue to advertise on this rubbish .. utter rubbish money grabbing Daily Mail but what else do you expect

September 25, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look