DailyPuzzles Reviews 

277
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We purchased 7 cubes of different brands/sizes from DailyPuzzles. One of the items had been discontinued and DP's service couldn't have been any better. We were contacted promptly and offered solution... See more

Rated 5 out of 5 stars

As Everyone Knows, Sadly, Daily Puzzles is Closing Down. Its Sad News, Even Tingman made a Video and even HE Looks Down And Dissapointed, But Thank You Daily Puzzles For Fast, Reliable And Proudly Pac... See more

Rated 2 out of 5 stars

Usually it would be 4-5 stars because your service is quite good. What brought it down though was the fact that you forgot my package for 13 days because I ordered it 4 days before you moved warehouse... See more

Rated 5 out of 5 stars

Dailypuzzles is a great cube store and I'd argue the best in Australia, their prices are very competitive but also they have lots of discounts like weekend 25% which other retailers don't have. Shipp... See more

Company details

  1. Toy Store

Written by the company

Australia's Leading Speed Cube (Rubik's cube) Store. Shop from a huge range of 1,000+ puzzles. Low prices and reliable service. $4.95, Express & Free Shipping Available. Buy now, Pay later. 24/7 Email Support.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

277 reviews

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4.5

All reviews

(277)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

The delivery was sent out almost immediately and arrived before expected. The prices of the puzzles were above great and I will definetly shop here again.

April 16, 2023
Rated 5 out of 5 stars

Huge Range

There is a huge range of cubes for all skill levels. There are many of the best brands and heaps of discounts and sales.

February 7, 2023
Unprompted review
Rated 1 out of 5 stars

Boy took off all parts,he likes to fix…

Boy took off all parts,he likes to fix puzzles that’s what he enjoys but this one is Very hard for assembly not able to fix it back.Wasting of money. Very expensive for international shipping fee.

March 21, 2023
DailyPuzzles logo

Reply from DailyPuzzles

Hi there,

I'm sorry to hear you've had a bad experience but I'm not sure 1 star reflects the service that was provided- the shipping fee was $5.50USD and it arrived in 5 business days to USA from Australia, other companies charge 2-3x this amount for shipping that is much slower.

As for the puzzle, if you decided to take it apart and can't put it back together all you had to do was send us an email and we would be happy to assist in helping you get it back together, all you had to do was contact us :( I've gone ahead and sent you an email to assist you in getting this reassembled now

Please understand that 1 star reviews can be very harmful for a small business and I don't think the lowest rating is very reflective of this situation

Rated 3 out of 5 stars

the delivery was too slow

the delivery was too slow, it said 5-9 days, but it only arrived in 13 days

March 14, 2023
DailyPuzzles logo

Reply from DailyPuzzles

Hi there,

Thank you so much for leaving us a review!

I'm sorry to hear this took longer than expected :( It's important to note that the shipping time is in business days which doesn't include the weekends or public holidays. I've had a check on your order and can see it arrived on the 9th business day which is within the timeframe that was advertised

In the future we do have faster shipping methods available if you want something to arrive super quick! If you have any questions at all just let me know and I'm happy to help :)

Best wishes
Billy

Rated 2 out of 5 stars

It was great to Shop by you but the shipping is bad. On your webside you Said it will arşive in 7-14 buissnes days

It was great to Shop by you but the shipping is to slow. I have a competition next week but I did not received my package.

March 16, 2023
DailyPuzzles logo

Reply from DailyPuzzles

Hi Mahmut,

Thanks for your purchase and your review!

I've pulled up your order and can see that it has been 10 business days since you placed your order- I can also see it's in your country and delivery should occur this week. We appreciate your feedback regarding slow shipping but this is currently still inside the estimated timeframe

In future, we do offer a DHL Express option which is faster, this is available at checkout :)

If you have any questions at all please just send us an email and we are happy to help!

Best wishes
Billy

Rated 4 out of 5 stars

Layout is easy

navigation is easy alot of discount and even some free things with points the only bad thing is shipping the quickest option was twice my order and the least is 5 extra dollars for 2 weeks.

March 29, 2023
Unprompted review

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