Dakota Irish Reviews 2,149

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Ordered The D8 Night Book. When advertised it was sold as everything you need for a romantic evenings gaming for two. It was definitely not clear that you need to know the latest DnD edition rul... See more

Company replied

Rated 5 out of 5 stars

So far, i've made 3 orders from Dakota Irish ranging from their hand carved dice, metal dice and resin dice. They have always been staggeringly cool, of exceptional quality and never disappoint. Shipp... See more

Rated 5 out of 5 stars

Repeat customer here—Dakota Irish truly is my dice dealer of choice, especially for gifts. The variety and quality never fail to disappoint, and friends are always delighted by the new sets. Plu... See more

Rated 5 out of 5 stars

I've ordered from Dakota Irish multiple times now. Their dice are lovely and delivery is fast. Whenever there does happen to be an issue their service is wonderful, and communication is clear and answ... See more

Company details

  1. Toy and Game Manufacturer
  2. Game Store
  3. Handicraft
  4. Handicraft Exporter

Written by the company

Dakota Irish is a trusted provider of tabletop gaming accessories to TTRPG enthusiasts and dice collectors around the world. Whether you're looking for a unique set of beautiful dice for that new character you rolled up or a high quality handcrafted dice tray, Dakota Irish connects players around the world with exciting gaming accessories that they'll love. You can trust the quality of our products with our 100% guarantee and our customer-focused service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Top notch customer service

Top notch customer service! They were prompt to respond once I realized I made a mistake with my order, and even offered multiple solutions. Even after the issue had been resolved, they kept in contact to assure me my package was coming to the correct address! I will absolutely be shopping with them again!

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Good service and products

Super fast delivery, good products! Was also very happy with the mystery bag. And the dino dice and the little frog die were so cute. Thank you so much!

November 28, 2022
Rated 4 out of 5 stars

Dice of great quality

Dice of great quality, shipping time respected. I was just a little bit disappointed that the decorations on the dice weren't appearing as well as the ones pictured. The leaves and other elements are farther inside the dice and are a little hard to see well.

November 25, 2022
Rated 5 out of 5 stars

Christmas Saved

Unbelievable. The quality and attention to detail is amazing. They are amazing in every way. Customer service - 5 stars. Product - 5 stars. Shipping and packaging - 5 freaking stars.

Being across the world I didn't expect such amazing service and it came in super quickly. They were a last minute gift for Christmas and I was hoping they would get here before. They arrived in less than ten days. They were packaged well and no damage and came in custom bags for the holidays. I have nothing but amazing reviews for these guys and will 100% use them again for my dice and accessory needs.

November 16, 2022
Rated 5 out of 5 stars

Really great service

Really great service - had a small issue with my order and it was sorted within an hour of my email. The dice I ordered are amazing :).
Highly recommend this company - I will definitely be ordering more!!!

November 3, 2022
Unprompted review
Rated 5 out of 5 stars

Very Happy!

Ordered a set of the ancient copper dice for my brother's christmas and I think he will love them! Shipping was super fast, came with a nice wee note and you can opt to plant a tree for 0.98 cents which is a nice touch!

Very happy to purchase from an Irish seller too, keep up the great work! Would love to see some little velvet bags or foldable dice trays online too.

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Personal Shopper Experience

I am a dice goblin, owing over 75 sets of dice, mostly bought at Dakota Irish. We started a new campaign, therefore I needed at least one set specifically for this new, much loved character. She's all about fire, but blue – as this is the core essence of a flame.
The team did an amazing job, picking out great sets! I haven't been shown a single set, from my personal collection. That was not an easy task – but accomplished by the lovely team!
If you give a lot of information at the booking, they will do a great job.

I bought two of the sets, and they arrived today!! They look absolutely amazing!! Oath of Conquest and Liquid Core – Black! I love my new shinies.

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome maths rocks

Awesome maths rocks! Well made and well packaged. I got the Raven Queens Champion set, and a chonky liquid core d20. They're gonna be a great gift

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Pretty dice, great prices, great service

I have purchased dice from them twice (new player & commited dice goblin). Sharp prices, pretty dice, well wrapped. Last purchase they made sure my order - including a pre-order - was send immediatly once available so I could give it to myself as birthday present ♡. Much appreciated

October 10, 2022
Unprompted review
Rated 5 out of 5 stars

Customer service experience

I purchased 2 set of dice and one of the set was not delivered to me (it was the postman mistake) and once i received it, it was not the correct one.

I took contact with the customer service for the delivery problem and they were super kind, answered very fast and were ready to take all the necessary action to deal with this delivery problem (Turns out the postman misread the address and delivered it to the worng address and the dice were re-sent to us by the person that received it)

when i received the dice set and saw it was not the correct one, they were super professional and they solved the case really fast.

to resume, the customer service is very pro, very fast, ready to help and they are really nice.

The 2 dice set, on their side, are both as beautiful as we can see in the pictures.

September 7, 2022
Unprompted review

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