The recruiting process was fairly easy and didn't take long before I got in. I schedule my work to my needs, when inquiries raised I get a feedback within a couple of days. Making positive changes... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The world is a better, fairer place when everyone is understood. At Dals we enable people and organisations to tackle the critical language challenges they face every day. Our first-class interpreting and translation services cover more than 500 languages, including British Sign Language and other non-spoken languages. With our ever-growing network of interpreters and linguists, we connect our clients with crucial expertise whenever and wherever they need it – in person, on-screen or by phone.
Contact info
United Kingdom
- www.dalanguages.co.uk
Replied to 5% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My name is Hiba
My name is Hiba, and my profile just got accepted, i will rate this experience a 10 because my recuiter Andrea was very kind and also paciense with mu process.
My overall experience with DA Languages…
My overall experience with DA Languages has been fine. The platform works well, and the assignments are generally smooth. However, the support could definitely be improved. It often takes several emails and follow-ups to get even minor issues resolved, which can be quite frustrating and time-consuming.
Additionally, there’s no clear guidance or support regarding which phone apps to use for virtual international numbers, which is important for interpreters working across borders. It would be helpful if DA Languages provided some official recommendations or technical solutions in that regard.
In short: the job itself is okay, but communication and support need work.
well-organised
It is great agency, well-organised, professional and supportive. I like it.
Thanks Hawaii
Hi. I have very positive firsthand experience with Dals. Especially my " white Knight " recruiter Hawaii - she was always there for me, so kind and responsive every time I reached out for help or advice. Her dedication made the entire process much easier for me, and I truly appreciate her effort👌
money driven
money driven
good at beginning worse now bad for future
you will be, if you don't negotiate every single task, paid minimum wage
DALS rather lie to clients that there is no one available than paying
if they last in this business this job will be done solely remotely with no one qualified
Stress-free recruiting process
I had a great experience working with Andreea throughout the Dals recruitment process. She was incredibly friendly and kind, which made the entire experience smooth and stress-free. The process itself was well-structured and clearly outlined, and Andreea made sure to explain every step in great detail. She was always prompt in responding to any questions or concerns, and her empathic, supportive and professional approach truly stood out. Thanks to her, the Dals recruiting process felt transparent and efficient. Thank you, Andreea!
Gabriela is a great recruiter
Gabriela is a great recruiter. A talented and professional one. The recruitment process was fast and I have been spending already an year with the company. Best wishes to all team!
Everything was transparent clear and…
Everything was transparent clear and staff was very helpful
The it department is very well…
The it department is very well organized, nice and always ready to help. I feel myself all the time supported.
Thank you to all making my day easy and simple.
Dals review
I was assisted in the onboarding process by Alexandra who was very kind, professional and responsive. I hope everything will be allright from now on too.
Extremely disappointed and offended
Extremely disappointed and offended by the attitude of their interpreter Mr. Azhar Ali who was brusque, rude, argumentative and extremely unprofessional. So much that we decided to dispense with his services. He initially refused to leave but did so eventually.
Never Again!
I was recently recruited by DA…
I was recently recruited by DA Languages, and I’m very pleased with how efficient and professional the entire process was. The recruiter Andreea, and the team were responsive, friendly, and clearly communicated every step. They made the onboarding straightforward, and I felt supported throughout.
I’m excited to start interpreting with them and look forward to working together. Thank you to the recruitment team for such a positive experience!
Reactivation of my Account
The matter was resolved smoothly and professionally by Theona Stefania Salariu and Katarzyna.Olszewska
Thank you both.
Non payers !
I have been with them for number of years and the rating is given based on last experience. I was contacted via email by Ioan-Rares Lliescu and asked to assist with telephone interpreting which didn't go ahead as client didn't call. As I was instructed, I had informed the agent straight away. No response, no payment for my waiting time. A follow up email sent again- ghosted. Called, explained the matter to whoever answered the call - now we in June - no response, no payment. even though the payment is tiny ( maybe one pound max- I know, it's really absurd), I do raise my concern here because I do not feel valued as an interpreter, also I wanted to highlight their poor practice as well as alert the others - if a pound collected from many interpreters this would amount to quite a bit anyway. So it's more about awareness than anything.
Smooth onboarding experience
I have just been accepted to work as an interpreter with DALS. I have yet to carry out my first assignment, but the onboarding process was smooth and easy. Thank you so much to Andreea for all her help with the process.
I've started recently and I am very…
I've started recently and I am very happy so far with the experience with Dals. I would like to thank Andreea Prodan for all the help she provided during the recruiting and onboarding process which went very smooth.
Smooth Recruitment Process and Great Start
⸻
I had the pleasure of going through the recruitment process at DALS with Alexandra, and I couldn’t have asked for a better experience. She was extremely professional, responsive, and flexible throughout the entire process.
Despite a few delays on my end due to prior commitments, Alexandra remained patient and supportive. She always took the time to answer my questions clearly and promptly, making the process smooth and reassuring.
So far, so good ! everything is going really well on my end since I have started. I’m truly enjoying the experience so far and love interpreting across different fields and sectors.
I am very pleased working with DALS
I am very pleased working with DALS. It is flexible, you can choose your own hours. I love working with DALS. Overall a positive experience. I have worked with DALS for more than one year. Friendly staff, supportive and understanding. Thank you DALS :
They changed their name
They changed their name, but they didn’t change their poor treatment of interpreters. This is a skilled, demanding, and time consuming job, yet DALS still pays professional interpreters less than minimum wage. How is that fair? Qualified adults, doing complex and important work, are being paid less than a college student stacking shelves.
Freelance interpreters need to unionise and organise.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








