Thanks WhiteSpot team, supervisor Mr. Bashrath Khan and Mr. Ram for fixing water pump issue in my house, by replacing suction pipes. Thanks. 450, Victoria, Damac Hills 2
Company replied
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See what reviewers are saying
Nagham is really very cooperative and helpful. Our key handover process was really smooth and we are very much satisfied with her approach and cooperation.! May God bless her
Company replied
Great work. Thanks WhiteSpot team, Manager Mr. Rizwaan Atik and Eng. Mr. Muneesh for fixing Air conditioner issue in my house. Thanks. 264, Mulberry, Damac Hills 2
Company replied
I have been living in Damac Hills 2 for more than a year and I have had an amazing experience with the maintainence team here. Mr Rizwan has always helped get things done on a short time span and with... See more
Company replied
Company details
Written by the company
DAMAC Properties is a property development company, based in Dubai, in the United Arab Emirates.
Contact info
Sheikh Zayed Road 1, Dubai, United States
- www.damacproperties.com
Breach of guidelines
Please keep your promises with UK INVESTORS
Dear DAMAC Properties
A 24-year-old girl from London paid £20,000, nearly AED 100,000, at your Damac Exhibition in JW Marriott Grosvenor House London in May 2024 after being assured by one of your senior salespersons, a member of your well-known “1 Billion Club”, that she would be able to change to another unit once she visited Dubai.
After travelling to Dubai, your salesperson completely changed his position despite the original representations being clearly confirmed in emails and chat correspondence.
There is clear documentary proof of what was promised. Despite this, your company’s response so far appears to be limited to saying the matter is being looked into, while her money remains with you and no real resolution has been provided.
To date, not a single official DAMAC email or formal document has been provided to her confirming the status of her funds or explaining your company’s position. It is difficult to understand how no responsibility is being taken despite the clear documentary evidence and the fact that the payment was made directly at your London exhibition to your salesperson. For more than two years you are just holding onto her money. This was all her savings.
UK investors value transparency, honesty, and professional conduct. Situations like this risk seriously damaging confidence amongst overseas buyers investing into the UAE property market.
This post is not intended to make defamatory allegations, but to request that someone genuinely senior within DAMAC reviews the matter fairly and urgently based on the documented communications and evidence available.
The reputational damage from unresolved investor complaints can far outweigh the original deposit amount involved.
Please have a senior member of management contact me directly to resolve this matter professionally.
Project: Canal Crown 2
Unit: 3501
Ref: CCRN/35/3501
Please don't reply with "Provide us with your email and we will look into this matter" or "This does not reflect the level of service we strive to provide, and we will surely look into this. Please be assured that your concern has been escalated to the relevant team, and they will get in touch with you promptly".
For over two years you have done NOTHING!
May 7, 2026
Unprompted review
Reply from DAMAC Properties
Hello Bobby,
This does not reflect the level of service we strive to provide, and we will surely look into this. Please be assured that your concern has been escalated to the relevant team, and they will get in touch with you promptly.
Regards,
Team DAMAC
Not professional and bad behaviour
Once they got your number, they spam calling every day and different numbers, so u cant block them. Not even real people, only bots. Very bad and unprofessional accuisition.
They sales pitch in the office was kind of agressive. The advisor told us to get some coffee for us but came back with another "higher" sales manager. You guys got to learn about selling and marketing for real.
May 5, 2025
Unprompted review
Reply from DAMAC Properties
Hi Andy,
We understand how frustrating this experience must have been and sincerely regret the inconvenience caused. Your feedback has been shared with the relevant team for review, and the details you provided have been escalated accordingly. Additionally, your number will be added to the DND list to prevent any further contact.
Regards,
Team DAMAC
Bl854
Bl854
Mr Stanley did a great job and explained to me in details what need to know during the inspection.. thanks 🙏
May 5, 2026
Unprompted review
Reply from DAMAC Properties
Hi Babur,
It’s great to hear our service met your expectations and that Stanley delivered such a positive experience. We’ll gladly pass along your kind words to him.
Regards,
Team DAMAC
False promises on RGS.
May 1, 2026
Unprompted review
Reply from DAMAC Properties
Hello,
We regret your experience and would like to address the same. Your details have been noted down and escalated your concern internally. Rest assured, our team will look into it and connect with you promptly.
Regards,
Team DAMAC
Nagham is a very professional and nice…
Nagham is a very professional and nice executer 👍👍👍👍
May 1, 2026
Unprompted review
Reply from DAMAC Properties
Hello Yevgeniy,
We’re delighted to hear about your positive experience with Nagham! Your kind words will be shared with her to brighten her day.
Regards,
Team DAMAC
Stanley handled all our requests very…
Stanley handled all our requests very professionally.
May 1, 2026
Unprompted review
Reply from DAMAC Properties
Hello Shirish,
It's wonderful to hear that Stanley made your experience exceptional! We will definitely share your praise with him.
Regards,
Team DAMAC
Do not deal with these people
Do not deal with these people. Once they have your number they call you every single day. Blocking doesnt work as they have 100s of numbers. They are unprofessional and have a bad reputation. Stay away!!!!!
April 29, 2026
Unprompted review
Reply from DAMAC Properties
Hello Ruan,
We regret the inconvenience caused and would like this to be reviewed at the earliest. However, it seems we haven’t yet received the requested details to assist you further. Please reach out to us via Facebook Inbox/Twitter DM with your contact details so our team can look into your concern.
Regards,
Team DAMAC
The Damac Customer service
The Damac team of Stanley, Bino Anthony, Mohamed Moursy and Dhanraj were exceptional in providing fast and focused service. I am very happy with the CRM, Handover and Mortgage teams. The quality of the house is also good. - A happy Costa Brava Owner in Damac Lagoons project.
April 27, 2026
Unprompted review
Reply from DAMAC Properties
Hello,
Thank you for your wonderful review. We’re delighted to hear that our team provided you with exceptional service. Your appreciation means a lot to us and will surely be shared internally. Wishing you many happy moments in your new home!
Regards,
Team DAMAC
Water leakage since 5 months from above…
Water leakage since 5 months from above apartments to the kitchentook long time to fix and damage and repair still not done till now. Its Paramount midtown building in business bay. Not sure why such simple thing became so complicated. Tenants pay high rent to live there and as landlord you feeling helpless when it comes to fixing when damage is not yours.
April 27, 2026
Unprompted review
Reply from DAMAC Properties
Hi Amane,
We regret to hear about your experience, and this is not the service we intend to provide. We have escalated your concern to the respective team. Rest assured, they will get in touch with you soon for further assistance.
Regards,
Team DAMAC
Reply from DAMAC Properties
Hello Marc,
Thank you for sharing your experience! It’s delightful to know that Stanley exemplified the level of service we strive for. Looking forward to continuing to serve you.
Regards,
Team DAMAC
Pretty satisfied with how DAMAC…
Pretty satisfied with how DAMAC Properties managed the overall process. Things were organized and easy to follow.
April 7, 2026
Unprompted review
Reply from DAMAC Properties
Hello,
Thank you for your kind words! Ensuring a smooth and well-coordinated journey remains a key priority for us.
Regards,
Team DAMAC
Tried one of their men’s tops and it…
Tried one of their men’s tops and it has a modern fit that looks great without feeling uncomfortable. Perfect for casual outings or even office use.
April 9, 2026
Unprompted review
Engineer Irfan Amin is professional…
Engineer Irfan Amin is professional engineer and high experience.
Thank you so much.
April 21, 2026
Unprompted review
Reply from DAMAC Properties
Hello,
We’re delighted to hear about your positive experience with Irfan. Your kind words will be shared with him and are sure to make his day.
Regards,
Team DAMAC
Eng.Ahmad and his high quality effort
Eng.Ahmad and his high quality effort, he attend my issue when we request for an emergency case, I would like to thanks him for his support and kind assist with us.
Thanks a lot Eng.Ahmad Alkhatib
CAM/XS834
April 20, 2026
Unprompted review
Reply from DAMAC Properties
Hello Ahmed,
It’s encouraging to hear that Ahmad provided efficient and supportive assistance. We will make sure your appreciation is shared with him.
Regards,
Team DAMAC
DAMAC Vera residences
Are you going to do anything with these bloody fire alarms? 7!!!! Times per night
April 19, 2026
Unprompted review
Reply from DAMAC Properties
Hello,
We understand your concern and have already shared your feedback to our team. Rest assured, they will look into the matter. We request your patience in the interim.
Regards,
Team DAMAC
Villa 441 camillie
Villa 441 camillie
Mr stanley showed me around the unit and amenities.. good job stanley
April 18, 2026
Unprompted review
Reply from DAMAC Properties
Hello Behzad,
We’re delighted to know you had a wonderful experience with Stanley, and we’ll be sure to share your kind words with him.
Regards,
Team DAMAC
Camillie 655
Camillie 655
Mr Stanley was helpful and assisted me professionally and am impressed
Thanks Stanley
April 18, 2026
Unprompted review
Reply from DAMAC Properties
Hello Hamid,
We’re pleased to know you received excellent support, and we’ll make sure Stanley receives your appreciation. Thank you!
Regards,
Team DAMAC
Big appreciation to Mr Ahmad Alkhatib
Big thanks and appreciation to Mr. Ahmad Alkhatib for the renovation work he did to my garden and other works for My unit Camelia/XS803B .. he was very helpful and always sending me updates without asking, the finish and quality of material is amazing, thanks for your sincere work.
April 3, 2026
Unprompted review
Reply from DAMAC Properties
Hello,
We’re happy to hear about your positive experience! It’s always rewarding to see work delivered with such dedication, and we’ll be sure to share your kind words with Ahmad.
Regards,
Team DAMAC
Good handover experience..
Good handover experience with Mr Stanley at Damac Handover office.
April 16, 2026
Unprompted review
Reply from DAMAC Properties
Hello Bharat,
We appreciate your kind words. It’s great to hear that Mr. Stanley provided you with a positive handover experience.
Regards,
Team DAMAC
Water Heater Boiler Issue
Thanks to DLP Rizwan sayed ali Manager, if it was not handled by him it would not have been resolved on time . Within 24hrs issue fixed .
April 16, 2026
Unprompted review
Reply from DAMAC Properties
Hello,
We're really glad to know everything was taken care of very smoothly. Recognition like this truly motivates us, and we’ll make sure Rizwan receives your appreciation!
Regards,
Team DAMAC
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