Damson  Reviews 

great product and a class leader for the price. The only way to get similar quality is to spend much more.

Arrived very promptly. Very good headphones really impressed with sound and noise reduction is very good.

Love the headphones . Price wise - cannot beat it .. and quality , truly awesome . Def recommend Damson !!!

Excellent company to deal with, great products and after sales support second to none. Small problems I had were dealt with immediately and successfully. Would highly recommend

Great earbuds. Great sound and comfortable fit. Would highly recommend!

Fantastic, high quality products. Straight forward set up and very easy to use. Add to all of that, very fast shipping and you have a terrific experience.

Good quality item love the sound it produces would definitely recommend to anyone

Disappointed in the quality of the product, they are not comfortable to wear and often fall out of my ears. The Bluetooth connection is intermittent, and the sound performance is nothing special. You get what you pay for, and these are nothing better than other budget phones in my opinion.

Had my HearBuds for a little over two weeks and all I can say is they are fantastic! Really nice fit and comfortable. The sound is really good and perfect for in ear audio with a crisp sound throughout. Performed very well when putting them through their paces whilst going out running and exercising! I wanted a quality pair of wireless ear buds which wasn’t going to break the bank! Supporting a British company too! #fivestars

So I’ve owned the HearBuds for around 2 weeks now and I wanted to write this review once I’d properly tested them out.

They’re top class. Sound quality is great and I didn’t want noise cancelling earphones (I like to hear Road activity etc) so I can’t complain about that. Connectivity issues does what it says and pairs to the last connected device as soon as they’re taken out. I can’t really comment on charging etc as I charge them every night - but I’m sure they’d last just as long as they say they do.

They stay in my ears whilst I’m biking and running which was my biggest worry, so that’s awesome too.

With the 15% welcome discount I was offered, I spent £42.50 on some quality earphones. Couldn’t be happier! Delivery was great too (considering the covid situation, I was surprised to receive them within 5 working days).

Overall, I’d highly recommend these budget true wireless earphones.

The singular most redeeming positive thought I can offer on the Damson S Series and the company itself is the glitzy movie type featurette advert that certainly lured myself in to what can only be determined as a costly error.

At £649 you would expect to be buying into both a premium product and customer service to match, reality couldn't be further from the truth.

For the short time the speakers were actually working and having set them up correctly as well versed to doing. The performance was underwhelming at best, I've had surround sound set ups from the likes of LG & Samsung costing £199 providing cinema soundscape far better.

While by no means terrible on a budget you'd be far better spending upwards of the £200 figure and saving the vast amount of £450 for another day.

Check out the numerous issues of sound interference as curtailed my listening ability, reviews on Amazon and a like. Finally and most importantly the Customer Service experience is without the worst and wholly unprofessional I've had the misfortune to incur.

Immediately on the defence on quality issues, extremely rude and refusing to accept return on refunds within 26 days of purchasing. Insistence on returning both heavy in weight and value by secured insured carrier, NO REFUNDS should a fault be determined a replacement is the only offer of redemption.

I can not under any circumstances whatsoever recommend the product or the company Damson, entrust the likes of John Lewis whom offer vast experience of buyer protection and actually have utmost respect for a customer, not contempt.

Special thanks to James on Damson live chat! After years of using my Vulcan, sadly the battery deteriorated over time. James immediately understood this and I had a new speaker on order within minutes for a fantastic price. Could not be happier with the outcome, great product, service and staff!

The Damson S Series is a truly amazing Dolby Atmos surround sound system. Detailed review below but my recommendation is simply buy it!

The positives:
- plug and play. Setup is unbelievably straightforward and no need for further adjustment to get great sound. It just works!
- huge sound from such a small system.
- portable and easy to place.
- wireless system.
- sound quality is excellent for both movies and music and is hi res audio compatible.
- the rear speakers can work off mains or batteries and can also be used separately as (high quality) portable, bluetooth speakers.
- there is 4K, HDR/Dolby Vision passthrough.
- The Dolby Atmos effect is amazing when listening to an Atmos soundtrack, with the upfiring speakers bouncing off the ceiling to create height/overhead effects.
- non-atmos soundtracks in both stereo and particularly 5.1 also sound fantastic.
- the subwoofer does provide some bass, certainly sufficient for my needs, despite other reviews to the contrary. Indeed, I find the overall tonal balance to be very good indeed. You also need to give the sub a couple of weeks to bed in, as performance has improved over time with mine, particularly after pumping dub music through it for a while!
- for the price, it is hard to beat when compared to the competition, particularly if you become a member on the Damson website, as you automatically get 15% discount on everything!
- free delivery (or next day option at reasonable price).
- outstanding customer service and support. I have rarely encountered better and some of this is down to the fact that you are investing in a small, UK business.
- some have complained about the remote but I can't find anything wrong with it.
- 30 day no quibble, money back guarantee but please read the terms and conditions. Damson are very open about the fact that you will need to pay return shipping and wait a couple of weeks for the refund to be processed. seems fair enough to me.
- you can add other S cube speakers for an even more immersive experience.

The less positive aspects:
- This is specifically designed to be a compact system, so the sub woofer is not that large and does not provide room-shaking bass (although they are developing a way to add an external sub to the V2). It should, however, be fine for most living rooms.
- the compact dimensions of the system mean there is a narrower sound stage, particularly the sweet spot for getting the best sound and surround/atmos effects. As with the amount of bass the system produces, you may need to tweak the positioning of the speakers, viewing distance and positioning within the room to get the best out of it. I have and it was well worth the effort.
- every professional review I have seen is for the initial version of the V1 S Series. This did have bass issues that have been corrected for V2 and Damson can send you some firmware to update V1 to improve bass response as well (I have an open box V1 I got directly from Damson with the update pre-installed).
- occasional, random beeping sounds for 2-3 seconds, where the sound cuts out and the system reboots itself. Damson are trying to find out the cause and fix this.This appears to affect the V2 only, although I have also had it once on my V1 but that appears to be the result of a freak incident when the signal between the main bar and surrounds was blocked briefly at the time.
- there are a couple of glitches with the ATV 4K and S Series V2 connected via ARC but may well be an ATV issue, rather than Damson and, again, there are workarounds for these.
- I have a minor issue with watching Fox HD recordings on my Virgin V6 box, where the centre channel cuts out sometimes when watching 5.1 programmes. This only happens if I pause or forward wind during the adverts (that are in stereo, not 5.1).
- I have. on rare occasions, had to reboot the system, when it hasn't started up correctly.
- FYI, my other Dolby Atmos soundbar has a number of glitches with it too but is pricier and not as good.

Excellent customer service - great product.

Headphones are really good. Fit well and I can store them easily

Good entry into Dolby atmos for the money.. customer service was decent.. over all a good experience..

My system before the S-Series was Sonos PlayBar, Sub and 2x Play:3s for surrounds.

Firstly the delivery of the item was quick and well packaged. I found it easy to set up the system.
I used the system with a Samsung 65 inch curved TV, Sky Q and Apple TV.

Using S-Series with Sky Q:
I went into Qs settings and changed the settings to Dolby Plus. Started by testing normal day to day TV channels. Started getting a lot of crackling to speech, I also noticed the sound coming from the front was very small almost like it was coming out of a Pringles can. So much interference but nothing nearby to make this happen. I contacted support, they are very friendly to speak to. I was told to buy some different HDMI cables, Mark sent me the link via email for these and the link took me to Amazon. I purchased 3 of these, 1 for TV to sub, Sky Q to sub and Apple TV to sub. £40 odd later they arrived the following day. Changed them all over to the new HDMI cables, NO change! So not being able to watch Sky Q at all for two days I tried moving over to Apple TV.

Apple TV has its own problems that made using it with S-Series even more annoying, Not Damsons fault but I will tell you incase you have Apple TV and thinking of getting this system.
The most annoying thing is you need to manually change audio output to Dolby Atmos for programs that support DA then change to 5.1 for programs that don’t support DA.
Watching the series called SEE on Apple TV+ in Dolby Atmos, I must say was amazing and the best part of the whole system. Not as much bass as I would of liked.
Moving back over to 5.1 programs the next issue was getting lots of background sound but no voices. I took to Damsons Facebook support group page and asked the questions about what to do on there. A few people told me about changing the wires round to try Sky Q and Apple TV in to my TVs HDMI ports and then running one HDMI cable from the TVs ARC port to the S series ARC port. No change by doing that. This point I’m frustrated not being able to watch anything on TV so I had no choice but to pack it all back up and send it back.
Before we go into the return and refund.
I need to tell you about the S-series remote control. For people that love making your sky remote control the volume from the home cinema system, the S-series don’t support that. The S-Series also don’t support the Apple TV remote controlling the volume so then you are stuck with 3 remotes. The S series remote is very basic and very clicky buttons. Me personally find it annoying that you have to use damson remote for volume on all devices.

Now to the return of the item, I don’t know if you read return policies before you buy items. This one you really wish you read before buying. So buyer pays for return, my face dropped while feeling the weight of the box it’s in. So £20 to return as the guys at damson recommend you send it recorded delivery so they can track it. That’s not the worst of it, they say up to 15 days for refund. Having refunds before you know it’s normally going to be in your account 3/4 days time. NOT with damson it isn’t!!! When they say 15 days they must mean it. I’ve emailed Mark directly a few times asking if he could hurry the refund up a bit, the reply being he will see what he can do but can’t promise anything.
My current days waiting for the refund is now 9 days. Very frustrating after the problems I’ve already had.

All I’ll say is read reviews and return policies before buying anything. I really wish I did before getting anything from this company. I had high hopes now left out of pocket and no home cinema system. Please never give up Sonos for any system you will highly regret it.