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daniello.com Reviews 

1,454
•
TrustScore 4 out of 5

4.2

Clothing Store
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See what reviewers are saying

Rated 1 out of 5 stars

I bought a jacket from them and realised that there was a cost for shipping which I accepted. The jacket arrived and it was not great quality and didn't fit very well so I returned it. However,... See more

Rated 5 out of 5 stars

I was searching for a Max Mara outfit everywhere comparing prices and size availability. Daniello boutique not only had various sizes in stock but they also offered BY FAR the best price! I’ve never s... See more

Rated 5 out of 5 stars

Wow, I've purchased Max mara Sweaters on Tuesday and been delivered to my doorstep on Friday!! So fast and so well responded from the customer service for all the questions I have asked. Quite fast f... See more

Rated 5 out of 5 stars

Beautiful and authentic Prada bag. Arrived to USA within 7 days of order. Well packaged and exactly as pictured. Had to inquire about my order because it did not show up in my account but they got bac... See more

Company details

  1. Clothing Store
  2. Bag Shop
  3. Notions Store
  4. Shoe Store

Written by the company

D'Aniello is considered one of the most prestigious Italian companies in the international fashion industry. With its five stores located in the Neapolitan territory, d'Aniello is a reference point for fashion. From a local and family business to an international and multichannel reality thanks to its digital channel offering a selection of more than 20 thousand models, with worldwide proposals and shipments and an almost "sartorial" customer service. With a constantly evolving brand list, constant research and special attention to new trends and young designers, d'Aniello confirms his stylistic credo. Emphasizing that, really, the difference lies in the detail.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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4.2

All reviews

(1,454)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Extremely poor customer service

Extremely poor customer service. A non Italian speaker is highly unlikely to find the assistance they require on after purchase. I was unable to complete an order online so I decided to call the store. A non English speaker answered and we were unable to communicate. As I was encouraging her to find some English speaking person to attend to me, she simply hung up as if she was angry I couldn't speak Italian. Then, I decided to send an email hoping to find the assistance I required. Alas! No body replied for days. Then, I counted myself lucky for not placing the order since it became clear that I would have struggled to return or exchange had anything gone wrong with my order.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Unproblematic refund

Unfortunately, I had to cancel my order, but that was no problem and the refund happened immediately. Good experience.

June 21, 2024
Rated 1 out of 5 stars

Ordered jacket from this website

Ordered jacket from this website. But has been held up in DHL depot for over 10days . Emailed dhl and sorted the issue by confirming identity about 3 days ago. Dhl contacted by telepehone and said why the company is sending the delivery via road but not airmail after charging so much for delivery. I needed it for an occasion today and I haven’t recieved any update in tracking or can see where my parcel is. I would totally avoid this outlet if you want your goods on time!

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Sent to uk

Sent to uk, no import fee's, packaging was very nice, extremely happy. Stone island sweatshirt was authentic without any defects via certilogo. If you think the price is too good to be true and are on the fence go ahead treat yourself.

June 4, 2024
Rated 1 out of 5 stars

Took my Money but item not even in stock!

Placed an order -item was showing in stock & still does several days after. They charged contacted me not in the day but later & then said the refund would take 3 days. No reply since my last email. Not impressed.

June 12, 2024

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