Danmarque Garages Reviews 

115
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and polite staff for working exceptionally hard, explaining every single step clearly, and keeping all workspaces completely clean and tidy throughout the entire project. People are extremely satisfied with the wonderful quality of the newly installed garage roofs, mentioning that the entire process from initial consultation to final completion was handled very professionally. However, some customers also noted minor scheduling or arrival time variations, alongside occasional measurement or timing hiccups during the initial stages of their projects. A few reviewers experienced small communication issues regarding unexpected timing changes or minor fitting adjustments needed before everything was fully resolved.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that installation teams were polite,... See more

Service

Users describe positive interactions with service, highlighting that reviewers experienced prompt arrivals,... See more

Quality

People report high satisfaction with the quality, praising the excellent workmanship and the really good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Old asbestos roof removed and new garage roof installed in less than a day. Aaron called in advance and once here the two installers cracked on, and completed the installation then cleaned up without... See more

Rated 5 out of 5 stars

Excellent communication before the job and a reasonable price. A hiccup with the disconnection of the electrics was solved with no fuss and on the day of roof replacement (including timbers) Pete and... See more

Rated 5 out of 5 stars

Everything was good from the initial process and review for order. They came to house to see what could work and double check what I wanted. Quotes given were transparent and timelines given were... See more

Rated 5 out of 5 stars

After initial consultation with tradesman and within 5 minutes got an updated review of work required. He pointed out a few small structural defects with garage carcass and gave remedies for them cle... See more


Company details

  1. Garage Builder
  2. also in
  3. Construction Company
  4. Garage Door Supplier
  5. Roofing Contractor

Information provided by various external sources

We are nationwide provider of garage refurbishment services


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

115 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(115)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Garage refurb

I decided to have a full refurb of my garage and am very pleased with the end result. Team G - Charlie and Carl - worked flat out from start to finish. They were polite and friendly and easy to get on with. They did a great job and left no mess at all. Would highly recommend them.

May 28, 2022
Unprompted review
Rated 2 out of 5 stars

Disappointed, poor quality installation

I was disappointed with this company for several reasons. We approached for a quote for our asbestos garage roof which is attached to the neighbours. We asked for a quote for our own roof and a combined quote with the neighbours. When Danmarque arrived for a second survey, they contacted our neighbours and were interacting with them instead of us when we were the ones who made the initial contact. They sent an email through to the neighbours and expected the neighbours to communicate the agreements to us. Very unprofessional and unbusinesslike. We did not receive confirmation emails until I demanded them from the company. In the end, the neighbours backed out. I believed our agreement was for the our own garage roof and the fascia at the back. When the work was carried out, I was not happy with the quality of the work and they did not install the fascia along the back facing our garden. There were many misalignments and the front fascia has a huge gap between the garage wall and the fascia. It also did not align with the neighbours. When I emailed to complain about the quality and the fact they didn't complete the back wall, the owner said I was lying and was shouting at me on the phone. To be fair, I shouted back because these people are inherent misogynists. They do not know how to handle customers and I do not believe their work is top quality. I got a lot of excuses from the owner who said as far as he was concerned the work was good and he gave us a discount of £150 out of the goodness of his heart (his actual words). Even though I disagreed with his assessment. I felt bullied and unheard. There are better companies out there to deal with. These people need serious customer care training and learn how to manage dissatisfied customers.

May 8, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent work all round by Matt and Charlie

Excellent work all round, was quoted two days for a full redo of my garage including roof, door, side door and window - but it took just over 4 hours to get everything done. Matt and Charlie were both very helpful, explained everything they had done and why they had done it, making sure I understood everything. They also left the place cleaner than they found it, taking away all of the rubbish/scrap. Would recommend these guys to anyone, could not be happier.

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Charlie and Matt (Team G) were…

Charlie and Matt (Team G) were incredible and extremely professional. They both worked tirelessly all day to finish the refurbishment to a very high standard. We couldn't be more delighted and would recommend them highly to anyone else.

March 15, 2022
Unprompted review
Rated 1 out of 5 stars

Great if you want to waste months…

Great if you want to waste months whilst they come up with excuses as to why they can't start. We removed all the blockers for them so that they had no excuses left - they then turned northern on us. Just say if you don't want the work then we can move on yeah?

March 12, 2022
Unprompted review
Rated 5 out of 5 stars

Garage roof replacement

I would just like to say thank you for excellent job well done replacing my garage roof.
Ian & Charlie were outstanding fitters. So polite and tidy, they are a credit to the company.

November 7, 2021
Unprompted review
Rated 1 out of 5 stars

Providing a quote is = bending over backwards for this company

I asked this company to give me a quote in August 2020, they came out and quoted me! They gave me a date in November 2020 which was not good for me and was looking early 2021 due to being out the country for few months. The pandemic started, things got delayed and was ready to book this year. I have been emailing for the past week for amendments as wanted Roller garage door ( 1k ) more then the orginal quote. Was all ready to book and got a reply from this Chris saying-

" the fact you asked at such a late stage is upsetting to us. We have bent over backwards for this project, we have already invested time and money into this and we are not prepared to go any further. As such we are withdrawing our quotation and will be proceeding no further with your project. This is not open to debate.

'Late stage' , I wasn't asking you to install in a few days Chris and you saying ' you bent over backwards for this project' thats an absulate insult as all you did was provide a quote just like anybody else would' I wouldn't call that ' bending over backwards'. Its unprofessional of you to say that to say the least. I wouldn't do business with you or suggest anyone would as giving a quote seems to be 'bending over backwards' for you and would suggest this ' Chris' is in the wrong job. Not done the company any favours turning business down during the times when everyone is looking for ££££££. Poor service, poor customer service and poor business sense!!!

July 31, 2021
Unprompted review
Danmarque Garages logo

Reply from Danmarque Garages

Hi Shahid,

We are very sorry to hear you are unhappy with the service you have had from us.

For clarity, our meaning by ‘asked at such a late stage’ was your demand to remove the VAT at the last minute because you wanted to to pay in cash. That is upsetting for us, after we had our admin time and issued surveyors to measure & discuss your project, making sure it is right for you.

Although we respect all feedback from customers and appreciate your review, I am afraid this is not a request we proceed with in our business, which is why we chose to withdraw our quotation. I hope you can understand our decision and find another company willing to complete the work for you.

Kind regards
Danmarque

Rated 5 out of 5 stars

Refurb 09/07/21 Outstanding company and staff

From 1st phone call to completed installation, everything carried out by very professional team. My 40 year old garage had asbestos roof and garage door replaced. Now looks like new garage. Special mention to installation team, Jim and his mate. Arrived on time and did a great job, leaving the site very clean and tidy and kept me updated with what they intended to do. If you need a garage refurb this is the company to use.

July 16, 2021
Unprompted review
Rated 5 out of 5 stars

Danmarque garages put new roof on my garage

Danmarque garages, Fantastic firm!!!
I've just had a new roof put on the garage, it's made it look new ,the lads arrived, had a quick chat, then they got stuck in old roof off, new one on ( it wasn't that quick) when they've finished, walked me around to show me all the work they had done,.
Then they had a mega clear up,wouldn't have known they've been here.
If you're thinking about garage refurbishment give,
Danmarque garages a ring you won't be disappointed,
No I'm not a shareholder,
Take care lads
Peter pugh

May 13, 2021
Unprompted review
Rated 5 out of 5 stars

Full garage refurbishment.

Had a full refurbishment of garage that was in a poor state. From the request for a quote to the finished job the company were first class. There was a delay due to the delivery of the garage door but we were kept informed. Daniel and Pete arrived early morning having driven from Bury that morning to Portsmouth. New roof fitted, new garage and side doors fitted on probably the coldest day of the year. They worked non stop. Excellent job. All rubbish removed and cleaned up before they left. I can’t speak highly enough about both workmen.
I would gladly recommend this company to anyone.
Thank you Daniel and Pete (hope you thaw out soon).

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

Total Satisfaction!

I don't usually make recommendations because, if things go wrong, I then get the blame!
However, I have no reservations in saying that Danmarque are one of the best companies I've ever dealt with.
They were completely professional from start to finish, quoted an excellent price, and completed my garage roof replacement within four hours.
Best of all, there was no mobile disco that you often get with this sort of job.
(We live in a quiet rural area and none of my elderly neighbours are into Heavy Metal!)
So, many thanks to Matthew and Jimmy on site and everyone else behind the scenes.

September 3, 2020
Unprompted review
Rated 1 out of 5 stars

Total waste of time

We accepted the quote and they came out to measure up – all seemed fine and they said they would get back to us with an installation date – rang to chase up 6 times and told they are waiting on doors and then 3 months later they ring to say they can’t do it. Wasted all summer waiting on a lie – stay well clear.

August 31, 2020
Unprompted review
Rated 5 out of 5 stars

A PLEASURE TO DO BUSINESS

Very professional. Bolton to Cornwall and back and super efficiency from both surveyor and fitters.... I definitely got the A-team. Asbestos roof removed safely and garage left clean and ready to use again. Delighted with its smart new look. Highly recommend.

July 21, 2020
Unprompted review

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