Danske Bank Reviews 

We had a really good experience with Danske bank. All steps were communicated clearly and Jacob our contact at the bank did a great job at showing us our options and navigating them.

Fahim understood us well and was oriented towards finding solutions that worked for us in the process of buying a home.

Jonny is very professional and knowledgeable. Good services!

A loan of 2 million kroner was verbally promised during a meeting, and I was instructed to sign the purchase agreement based on this assurance.

Final Update:

I was referred to another employee who contacted me very quickly and explained everything clearly. He translated all the contract terms into English and thoroughly went through each point. He also arranged a meeting, reviewed my pension fund, and provided useful advice.

The previous employee was also not bad – he explained things quite well. However, likely due to the pre-holiday period, lack of time, and a high workload, communication was not as prompt, and I was not informed that I simply needed to send a new employment contract. This small misunderstanding slightly delayed the process.

I am grateful for the quick resolution of the issue. We all understand that challenges can arise in life, but in this case, the bank upheld its reputation and handled the situation professionally. Overall, I would recommend Danske Bank to friends and acquaintances as a bank that is not afraid to take responsibility and effectively deals with challenges.

Update:

Following my previous review, I would like to provide an update on the situation.

The issue has since been reviewed internally, and it was acknowledged that there had been a misunderstanding. I appreciate that the bank took this seriously and reopened the dialogue.

I am currently in discussions with the bank, and there now appears to be a possibility to move forward, depending on certain conditions, including a lower down payment.

I would like to thank the bank for acknowledging the misunderstanding and for their willingness to continue the dialogue.

I will update further once a final decision has been made.

Old information below….

The property price was 800,000 kroner, with a down payment of 400,000 kroner, and I had been planning this loan for 10 months prior to the purchase. In addition, I had been working closely with the bank for 4 months, carefully following their guidance and instructions throughout the process.

Despite being aware of the contract deadline, the bank did not provide a timely response and made no effort to contact me regarding arising issues. I only received an update after reaching out myself to ask when a decision would be made.

Just hours before the contract deadline, I was informed that the loan had been rejected due to my status as a seasonal worker, even though this had already been clearly communicated to the bank 4 months earlier.

Furthermore, the bank began asking additional questions regarding the property’s heating system, despite the fact that these matters had already been discussed two weeks prior.

This created a very difficult situation and resulted in potencial financial losses.

We always had a great support from the advisor and the advisor was knowledgeable and guiding on which option is the best for our finances.

Will never deal with this crowd again. In an industry that is behind the times, failing to respond to changing customer expectations and under threat from far more flexible competitors like Revolut and Klarna, Danske Bank has managed to stand out as especially inadequate

Was fast and to the point

Very good explanation

Great service from consultant, all my needs were met

The advisor listened and provided very good advice - both in terms of what makes sense according to the rules and what fits our context.

Usually when you try to close an account (for personal reasons) companies do not care of your experience. They only care when you want to open or buy new prodcuts. In this case, Anja was absolutely kind an attentive to my questions and needs, and guided me on how to close and take my savings. Recommend to use the service of "Moving Abroad"

Because it solves the issue and helps to achieve the target successfully. Service has quick response.

Excellent experience and support through buying home 😊

Danske Bank is my only bank since I arrived in Denmark. They always provide a professional, cheerful and warm experience. I am fully satisfied with their services.

I've had a great experience with Danskebank. It's alway been easy to contact them when needed and the attention has been really good.

I reached out to Danske Bank to enquire for home loans in Denmark. The representative came prepared and answered all our questions.

en lorte bank er ikke til at få fat i skal vente over en time før man kan få fat i dem

Good advise