Danske Bank Reviews 

I had a great experience with Danske Bank and the evaluation of my credit to buy a house. The bank was clear and efficient on the analysis.

Danske bank is a good bank , my overall experience with them was good . Tobias from loan team is very professional and helpful.
Will surely opt for more services with him in the nearby future.
Mobil banking is also very friendly and their customer service team is also extremely helpful, customer friendly and knowledgable.
I recommend all my friends and colleagues to experience services and products offered by Danske bank suitable to your needs.
Best bank in Denmark 🫶

Helpful interactions, clear communication and friendly advisors

I had a great experience working with bank advisor during the apartment purchase. Communication was clear and fast, and I felt well supported. Everything was handled professionally, which made a stressful situation much easier. :)

Our home loan was agreed in the branch by the advisor, and we moved on a property. However, once the application made it to head office it was held for a significant time and then adjusted to require a higher deposit with the reason given that we were not Danish... The bank advisor was apologetic and agreed we met all the criteria for them to agree the loan but couldn't explain why the need for the additional deposit other than we may leave the country. Why would we leave the country if we're buying a house!!!

I've now changed banks and have a home loan without any issue or 'special conditions'. In my opinion, this is not a bank for internationals.

Excellent customer service and transparency in the loan details.

I have both our main bank accounts and our mortgage with Danske Bank, and my experience over the past 3 months has been incredibly frustrating.
I have been trying to initiate a simple dialogue about renegotiating our loan, given that interest rates have significantly decreased since we took it out. What should be a straightforward conversation has turned into a complete deadlock.
Calls go unanswered, emails are either ignored or replied to with delays, and despite multiple attempts, I have not been able to secure a proper phone or video meeting to understand our options. The level of advisory is essentially non-existent, and communication has been poor throughout.
I even changed advisor, hoping for a fresh start, but unfortunately, the situation has not improved. I have now spent almost a week chasing daily just to schedule a call.
The explanations given (holidays, workload, personal circumstances) might justify short delays, but certainly not over a 3-month period.
At this point, it feels like customers are simply not a priority. If it weren’t for the complexity of moving a mortgage, I would change bank immediately.

En god dialog

During the purchase of my new home, Christian Gleason given me all support and answers! I always got the support I needed and did not have long waiting time. His advice was very helpful and employees as him are the reason why I never left danske bank and have all my investments through them

i had a good conversation with a great advice

Danske Bank charge excessive high fees for remortgages when you pay maintenance service charges with your property. They charge £195+ VAT just to review it. That’s before any additional costs for any changes required. Despite being up to date with maintenance charges they still charged me the £195 (+VAT) to review that my payments were up to date. I provided them with the evidence my payments were up to date by contacting the area’s maintenance company and all Danske Bank’s solicitor had to do was see that my payments were up-to-date and on schedule but they still charged me to review that. ONP were the solicitor acting on behalf of Danske Bank’s additional mortgage fees. That is very excessive and poor I thought. Avoid banking with Danske, mortgaging or remortgaging with them if you pay maintenance service charge with your property. The fact Danske Bank have such high rates on their additional fees list just shows how much they want to take your money.

A bank that doesn't want to bank. The banks have 0 power in today's world, they are controlled by idiotic government policies so dasnke bank interrogating customers to an extreme degree is a total waste of time. Bank elsewhere or most likely bank offshore as that is what the banks and government are pushing us to do.

We are working with Morten Pontoppidan at Danske Bank on buying our first apartment, and honestly, we couldn’t have done it without him.

For foreigners in Denmark the whole process feels confusing. There are so many rules and details, and it’s not always clear how to do things the right way.

Morten really went the extra mile for us: he explained everything patiently, shared useful details we did not even know to ask about, and made the whole journey feel much more manageable.

Now it still feels a bit unreal, but we actually have our own apartment and Morten is still playing a huge part in that.

He also continues to support us with all the practical steps and transactions needed along the way, and even helped us find an advisor who made handling the formal side much easier.

We are really grateful for his help and would definitely recommend him.

Kærlig hilsen
Eli & Ana Bramson

Danske bank closed my account for no reason at all,I have given them all information they asked for,basically they left me and my 3 months old son without any money. I wouldn't suggest anyone to open up account with this bank,staff is incompetent and rude

We are newly established company Ryan Technologies CVR.NR.45917142. Danske Bank blocked our account for no apparent reason which resulted us losing money and clients. Staff is rude and stubborn,I don't suggest anyone at all to open account with this bank because you will be left without funds and humiliated.

My wife and I had a very good experience talking with our advisor, Hanifi Alp, about our future prospects in getting a housing loan. He gave clear and helpful advice and made the process easy to understand. We came out of the meeting very pleased.

Banks need to look at numbers objectively, we get it. But the ways conversations take place makes up all the differences.

My wife and I felt so lucky to have Silas Bolund-Bach as our advisor. As expats in Denmark, we’ve unfortunately grown used to banking being a bit of a cold or even rude experience. Silas completely changed that for us. He was incredibly professional, but more importantly, he was kind and actually showed some empathy. I wouldn’t hesitate to recommend him to any other expats looking for advice they can actually trust. Thanks again, Silas!

They used to have very good customer service. Now, it takes days to hear anything back on a single message, and claims take weeks. There are automated responses talking about 'a high volume of claims etc' at all times.

Godt forberedt

Once your money is in this bank good luck transferring it ANYWHERE. They just ask and ask and ask and never actually do the transfer. Even to my own bank account abroad!