Danske Bank Reviews 

I received very good financial advice on all my meetings.

Extremely expensive currency transactions.
Very slow KYC and source of funds verification process. They verify every payment >2k and it can take over a week to get a simple payment through.
Their customer service can be borderline rude and fight against you.
Old legacy bank not for big money customers.

I am very satisfied with the bank advisor every time we need any help that we get quickly both in person and online. 😊😊😊

I had an excellent meeting with Alexander Frandsen. He was incredibly professional, attentive, and took the time to understand my financial needs thoroughly. He explained everything clearly and made me feel valued as a customer. The entire experience was seamless and highly informative. Thank you, Alexander, for the top-tier service and for representing Danske Bank so brilliantly!
Vh
Lakshmi

A very nice experience and good communication!
Best choice for a loan!

Fast answers, good explanation specifically for those who arent familiar with Danish systems

The communication was professional, transparent, and easy to understand throughout the entire process. I highly recommend Mads and his service to anyone looking for clear and reliable mortgage advice.

If you are thinking to invest in a house, this bank will provide you the best possible advises going through you economy and the advisors are friendly and professional.

I bank with Danske in the UK. The stars allotted in Denmark are nearly exactly opposite of the ones given by customers in the UK. Its 71% 5 stars in Denmark and 73% 1 star in the UK. The Danish operation appears to be quite better in Denmark than in the UK. The overall scores in the UK are 2.1 out of 5, compared with 4.4 in Denmark. The Danish operators should take a trip to the UK and have a look see at how things could go so badly abroad and then fix it. I agree with the person who said the service is sliding in the UK and I mentioned it to the bank two years ago. The Danske operation is clearly not exceptional in any way except they will excuse a problem away like bank cards that repeatedly fail at the till after 2 months - I have had 7 so far in my time with them - or a promise of a good will payment that is reneged on by a higher up after staff had said they would honour it. They will write down complaints and then ignore them for 8 weeks and send you to the financial ombudsman. The chap who mentioned about the hiring of muppets had it dead on!
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Just had 4 calls with staff at Danske UK today, 10/07/26, they are useless at this point, and I will probably leave.
Nobody can correct them for their slide in professional customer service that has been coming for two years and now its 'send us a note and we will get back to you.' Even if you are lucky enough to reach them, they do not respond in a professional way with their customers, and claim they are doing something, but you never see a change in their service.
Five issues:
1) Cards that fail
2) New machines at the branch that are not clearly marked
3) Lied about providing 25 pounts that was not contingent on my receiving money in return from Australia
4) Getting upset at customers for the frustration they are causing us. This is often caused by poor training and the amount of calls they have to take in an hour of work (very understandable).
5) Using emails to keep from answering the service issues. I even rang the corporation in London and the phone rang out and no one answered.

Please Danske - Denmark, try and get involved as they are not listening and folding like a serviette.

I have had Kristian as my bank advisor for almost three years, and it has been a pleasure working with him throughout that time.

Kristian first helped me finance the purchase of my current apartment, and more recently he has been guiding me through the purchase of my new apartment, which I will take over in mid-July 2026.

I appreciate most about Kristian Kehlet Engkjær is that he is proactive and genuinely interested in understanding my goals. He always takes the time to ask what I want to achieve and then works to find the best possible financial solution for my situation. I have always felt well-informed, supported, and confident in the advice he provides.

Extremely disappointing experience with Danske Bank.

Our Finnish entertainment business has been operating successfully for more than 12 years. We applied for a business account, provided the requested information, and expected a professional and transparent process.

Instead, Danske Bank refused to open an account and failed to provide any clear or meaningful explanation for its decision. It is difficult to understand how a legitimate company with over a decade of operating history can be denied basic banking services without transparent reasoning.

Access to banking services is essential for any business. Refusing an account without a proper explanation creates unnecessary risks for a company’s financial operations, invoicing, cash flow management, and overall stability.

The entire process felt opaque, unprofessional, and dismissive. Rather than supporting businesses, Danske Bank appears to create unnecessary obstacles while providing little transparency regarding its decisions.

Based on this experience, I cannot recommend Danske Bank to business owners who value clear communication, transparency, and reliable banking services.

Well prepared advisor, who is clearly able to clarify options as well as next steps. It is a true financial advisory rather than a sales pitch. I trust my bank advisor and feel I’m in good hands.

Clear communication and honest feed back of possibilities available

The app is user-friendly, with well-designed sections, simple registration, and easy to add a card and top up your account.

We had a great experience with Danske Bank (Furesø) when buying our first house in Denmark. Big thanks to our advisor Joachim - he was helpful, committed and always was doing his best to answer our questions. We have a feeling that we got the loan adjusted to our needs and situation.

Competent og god service

I got good service from my advisor. I am fully satisfied.

You can ask for help to make your economy to be better.

We had a very positive experience choosing Danske Bank for our first housing loan. Throughout the process, we were supported by our loan consultant, Tim Sørensen. Tim helped us understand which loan was the best option for us, and he guided us through the full implementation process.

Tim was professional and highly knowledgeable, and he was always available whenever we had questions. We felt supported throughout the entire journey, and the process was smooth, clear, and well explained.

As internationals, we especially appreciated how safe and looked after we felt by Tim, which made the whole process much easier.

We can therefore highly recommend Tim and Danske Bank to anyone seeking competent and responsive support.