DaricPay | Iran Travel Card Reviews 226

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Responsive & operational staff. I warmly recommend! Daric sent me the card to my accommodation. I've been able to top up my card by online transfer from my western bank account, and then been refunded... See more

Rated 5 out of 5 stars

I dealt with a very kind and helpful person (Sara) through Whatsapp. They answer you whenever you have a question and take time to explain things. The service is safe and fast. I was able to pay on te... See more

Rated 5 out of 5 stars

Thanks to DaricPay we (Two Spanish friends sharing one card) managed to travel for 23 summer days around Iran without worrying about carrying big amounts of cash with us. Every place we visited accept... See more

Rated 5 out of 5 stars

You really do feel and live like a local when you have this card. Card payment is accepted almost everywhere in Iran (even the tiniest store) and it's comes in handy especially when you have to pay a... See more

Company replied

Company details

  1. Currency Exchange Service

Information provided by various external sources

The problem is international credit and debit cards are not accepted in Iran, The solution is Daricpay Iran Travel Card.


Contact info

4.8

Excellent

TrustScore 5 out of 5

226 reviews

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Rated 2 out of 5 stars

What is your commission fee % for adding money to the card???

On the website:

It says:

"All card payment companies charge around 2-3% of transaction amount each time you pay in a foreign currency..."
This is NOT TRUE.
Some companies charge 0% for foreign exchange.

---------------------------------------------------------
FAQs:

COST:

A business should be up-front and clear about it's fees. Not making them hard to find, as yours are.

"...Any commissions for other services are shown to you and confirmed before being applied...."

Why not just STATE the COMMISSION FEE [crucial info] there, up-front?!

June 5, 2024
Unprompted review
DaricPay | Iran Travel Card logo

Reply from DaricPay | Iran Travel Card

Dear Peter,

Thank you for your feedback. We apologize for any confusion regarding our fee structure and appreciate the opportunity to clarify.

DaricPay prides itself on transparency:

- DaricPay charges *0% fees* for cash top-ups and transactions made with the DaricPay card. This includes purchases and other card-related activities (ATM activities have their own fees in the range of a few cents directly charged by the issuer Bank, and not DaricPay).

- Our card has a *one-time issuance and delivery fee*, which is clearly stated across our materials and website.

- For top-ups using third-party services, fees can vary as these are determined by the external providers, not DaricPay. We always ensure that any applicable fees are communicated and confirmed with you before proceeding.

To improve clarity, we will adjust our wording on the website from "All card payment companies" to "Almost all card payment companies" to better reflect industry practices.

We are committed to ensuring a smooth and enjoyable experience for all our customers, and your feedback helps us improve. If you have further concerns or need assistance, please don’t hesitate to contact us.

Thank you for choosing DaricPay for your travel needs.

Rated 5 out of 5 stars

Amazing 🤩

It was very good experience with that service. Excellent communication with my banker Sara though the WhatsApp. Everything was like that we planned before.

May 1, 2024
Unprompted review
Rated 1 out of 5 stars

Bad experience

I contacted DaricPay to get a bank account card in advance before I arrived in Iran.

After I filled in a form, DaricPay representative Sara contacted me and asked if I have questions.

Something went wrong in my communication with Sara:
1. The information from Sara changed with the speed of light.
2. Sometimes Sara answered some other questions but not those which I asked.
3. Sara made wrong assumptions on my behalf.
4. Sara repeated the same wrong assumptions again and again.
5. It seems that Sara did not have access to the questions from the form which I had filled in because she asked me the same information again.

In addition, Sara only spoke via voice messages which is quite annoying.

I would prefer not to have anything with a company which provides so bad customer service.

April 12, 2024
Unprompted review
DaricPay | Iran Travel Card logo

Reply from DaricPay | Iran Travel Card

Dear K,

We sincerely apologize for the difficulties you experienced with our customer support. At DaricPay, we strive to prioritize customer satisfaction, and it's clear we fell short in your case.

We have taken your feedback seriously and are making several changes to prevent similar issues from happening again:

- We've reviewed and refined our customer onboarding processes to ensure clear and consistent communication.
- We've updated our support materials to answer common questions more effectively, reducing the need for back-and-forth communication.
- We've adjusted our team’s workload to provide faster and more accurate responses, regardless of when you reach out to us.

To make up for your experience, we would like to offer you our travel card and related services free of charge for your upcoming visit to Iran. We are committed to ensuring that your next interaction with us is a positive one.

Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.

Best wishes for a pleasant stay in Iran.

Rated 5 out of 5 stars

Highly recommended.

For some people who hated to travel with a thick stack of money and always stuck with changing like me, this is a marvellous idea to get a bank card like this. And also because in Iran english is not so popular, pay by a bank card could save so much time.

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Trustworthy, fast and better than Mahcard

After having issues with Mahcard I opted for Daricpay. Sarah from the support team answered quick and every question I had in detail and the card was also available after three days. The transaction worked very well with with no fees, compared to mahcard. It might seem scetchy at first, but everything worked out very well and trustworthy.

Process:
you have to transfer your money (European) to another privat European person and therefore that person will transfer money from his Iranian bank to your new Iranian bank card. It's just the reverse case of what you want to do. Therefore the money never leaves its currency area and no fees apply. Actually pretty smart.
You just have to pay the one time 20€ issuance fee, and it's possible to get your remaining money back online. To get it back in cash is only in Tehran possible, or via informal way to make Iranian bank transfer at a POS device and get it back from private person in cash.

Will use them again when I come back.

December 23, 2023
Unprompted review
Rated 4 out of 5 stars

good service

good service, I am satisfied, you can pay with the card anywhere, but unfortunately internet banking is not possible.

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

Smooth trip in Iran

1: Good above market exchange rate.
2: Great customer service. for example, Sara met us at our hotel to deliver our card. The agreed amount was already deposited into the card, so we did not need to carry big quantity of cash while traveling. Taught us how to use snapp online payment step by step...
3: Cashless payment throughout our trip in Iran.
4: Especially for Snapp rides, we have heard a lot tourists complaining about incidents they had with drivers over cash payments, but with online payment, the only thing you need to do is to make sure to choose the correct location for pick up and drop off.
5: For people who are gonna travel in Iran for more than a week, pls get this card, its gonna save you so much trouble.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Daricpay made my trip in Iran a lot…

Daricpay made my trip in Iran a lot easier. I could pay like a local and never had to confused for paying for goods and services. Due to high inflation and instability of currency, it’s hard to pay with cash in Iran but with daricpay, it was completely stress free. Their agent is so kind and helpful to me all the way in my trip. With their follow up, I could survive the difficulty I faced.

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

great service

Daric Pay provide you wonderful service! I had to go straight to other city from IKA airport. Daric is the only company who arranged to give the card at IKA airport. Yasaman came all the way from Tehran city, on time, explained and charged by my Euro. After 15 mins my card started working without any problems! She actually supported me before and after I arrived Iran by responding and answering my questions so quickly. Thank you so much for your sincere support and it made my trip in Iran memorable.

May 9, 2023
Unprompted review
Rated 5 out of 5 stars

I used this card for 5 months regularly…

I used this card for 5 months regularly in Iran, the services was very good. I never got any issue at all in POS of hotels, restaurants and shopping centers. This card is given by Yasmeen Saedi she explained and supported me well. They respect their customers and support out of the way. Love from India. I recommended this card to my friends who visited recently also having same experience.

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

Nice service

It is way more convenient to use a bank card in Iran compare to a bag of cash. What I liked about Daricpay is that the communication with the agent was smooth and efficient, Yasaman was right on time, she explained everything and in general she was very nice and helpful. The whole thing took about 15 minutes. You give cash USD and receive loaded bank card. The exchange rate was good. The only thing that was a bit of pain was the transacton limit (around 15 USD per transaction). That means that to pay 50$ you have to swipe the card 4 times. Mostly it was not a problem though.

January 29, 2023
Unprompted review
DaricPay | Iran Travel Card logo

Reply from DaricPay | Iran Travel Card

Dear Vladimir Antropov,

Thank you for your review and feedback on Trustpilot. We're delighted that Yasaman could assist effectively. We've taken note of your transaction limit concern and are pleased to inform that due to policy changes, the limit is now 500,000,000 IRR (~$1000) per swipe. Your insights help us improve. We look forward to serving you again on your next visit to Iran!

Best regards,
Customer Relations, Daricpay

Rated 5 out of 5 stars

Reliable Card Provider

This is a review for my 2nd year of using DaricPay. Definitely 5* for quick, convenient, easy way of using local debit cards in Iran. Card delivery was comfy by the date, time and person :)

The card itself works as any other local card, except for some limitations for transactions (for example, each payment via the card is limited to approx. $30, so you need to do it a few times in case of bigger amount).

Anyway, this is way better then going with backpack full of cash. Additionally, there can be no cash in exchanges, but card-to-card transfer will work in this situation, so you can change USD.

Another con is that you in fact use subaccount in Daric's master bank account, so there won't be any SMS or app notifications, so you're kind of blind of your transactions. The only way to keep up with your balance is to check it via ATM (of any bank) daily :)

Summing up, DaricPay will significantly ease your stay in Iran.

December 16, 2022
Unprompted review

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