Easy to order Darwins and change dates when your pet food runs out. However, the site accepts only Card and GooglePay and would be great if they can also offer PayPal and Applepay. The subscription ch... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Darwin’s has helped to keep my pup healthy and happy; full of energy as well as my cats. Their representatives are informative, caring, and there to answer any of my inquiries. Deliveries are on t... See more
Company replied
I switched to raw 8 years ago. Both of my Beagles got sick on Kibble--- started making my own raw food but found it challenging to provide the cartlidge, bone marrow and organ product to supply appro... See more
Company replied
We have trusted Darwins for our Bostons for 10 years now. Deliveries are always on time and the food is of the freshest quality. We appreciate that Darwins formulates each meal with exact nutrition ou... See more
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Company details
Written by the company
Darwin's Natural Pet Products aims to help pets and their owners enjoy more years of healthy companionship by making and delivering all-natural, raw pet food.
Add more years to your pet's life and more life to their years.
Written by the company
- Thrive Longer with Darwin's
- We believe feeding a pet what they’re born to eat is the best way to help them thrive longer. That's why we provide food the way nature intended, biologically-appropriate recipes inspired by their ancestral diet, and why we're dedicated to supporting you every step of the way on your pet's health journey.
The Healthiest Thing You Can Do For Your Pet
Delivered Right To Your Door
Get free and fast shipping to most of the US on any order over 20 lbs. We cold-ship our raw meals so they're delivered to you fresh and frozen.
Contact info
350 Treck Dr., 98188, Tukwila, United States
- 877-738-6325
- customerservice@darwinspet.com
- www.darwinspet.com
Get 50% Off Your First Box
4.7
Excellent
2K reviews
Replied to 65% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Your food and delivery method (box and…
Your food and delivery method (box and dry ice) is spot on! I did try to change the delivery date and somehow that didn't work out smoothly this time.
April 2, 2026
Reply from Darwin's Natural Pet Products
Hi Alison,
Thank you so much for sharing this. We’re really glad to hear the food and our packaging are working well for you. Keeping everything safely frozen on arrival is always a top priority.
I’m sorry to hear the delivery date change didn’t go as smoothly this time. That’s not the experience we want for you. Our customer service team is always happy to double‑check any changes you make to ensure everything is updated correctly on your account. Thank you for being a long‑time customer. We truly appreciate you and the trust you’ve placed in us over the years.
Every order and delivery amd…
Every order and delivery amd communication has been excellent amd easy.
April 3, 2026
Reply from Darwin's Natural Pet Products
Hi Leslie,
Thank you so much for sharing this. We’re really glad to hear that every order, delivery, and communication has been consistently excellent and easy for you. That reliability is something we work hard to deliver, and it means a lot to know it’s been your experience.
todays autosip was excellently packed
todays autosip was excellently packed, very neat and precise, loved it, tell that employee it was appreciated! date of delivery was 4/17/26 northern indiana. Darwin's is the most healthy wonderful food on the market, I will always feed Darwin's, amazing quality food and attentive customer service
April 1, 2026
Reply from Darwin's Natural Pet Products
Hi Beth,
Thank you so much for sharing this. We’re thrilled to hear that your 4/17 autoship arrived so neatly and precisely packed. We’ll make sure the team member who handled your order knows how much their care was appreciated.
It also means a great deal to hear how strongly you feel about the quality of our food and the attentiveness of our customer service. Knowing you trust Darwin’s as the food you’ll always feed is something we never take lightly.
And thank you for being a customer for the past three years. Your support truly means the world to us.
Reply from Darwin's Natural Pet Products
Hi Sharon,
Thank you so much for sharing this. We’re glad to hear the quality of the food and the convenience of home delivery have been working well for you. Making things easy and dependable for our customers is always a priority, and it means a lot to know that’s been your experience.
Customer service staff is always…
Customer service staff is always positive and helpful!
April 9, 2026
Reply from Darwin's Natural Pet Products
Hi Susan,
We really appreciate your feedback, and we’re so glad our customer service team has been consistently positive and helpful. Thank you for being a loyal Darwin’s customer for over 5 years; it means so much to us.
EXCELLENT PRODUCT.ALWAYS ON TIME.VERY…
EXCELLENT PRODUCT.ALWAYS ON TIME.VERY HELPFUL WHEN NEEDED.
April 2, 2026
Reply from Darwin's Natural Pet Products
Hi Theresa,
Thank you so much for your wonderful review! We’re thrilled to hear that the product, delivery, and support have consistently met your expectations. And thank you for being a Darwin’s customer for over 5 years. Your loyalty truly means the world to us.
Order info is now corrected after a few…
Order info is now corrected after a few years, food came fast, frozen and ready for Miles! The food is awesome. My last Australian Cattle Dog lived well and so healthy until she was 16.5 years old! I believe in the product, prices are killing me but I will adjust to maybe 1/2 package a day?!?
April 9, 2026
Reply from Darwin's Natural Pet Products
Hi Carol,
Thank you for the update. We’re glad everything has been corrected and that Miles’ food arrived quickly and was fully frozen. Hearing that your last Australian Cattle Dog thrived for 16.5 years means so much to us, and we appreciate your continued belief in our food. We’re here to help you find a feeding approach that works for both your budget and Miles.
Reply from Darwin's Natural Pet Products
Hi Barbara,
Thank you so much for sharing this! We’re thrilled to hear your Westie loves the food. We also want to thank you for being a customer for over 5 years!
Darwin’s offered the well balanced…
Darwin’s offered the well balanced product the simplifies the need to feed my dogs, a healthy raw diet. Over the years, the quality has changed slightly. I’ve had more frequent disruptions and shipping and complaints, but the company is always sure to make it right.
January 1, 2026
Reply from Darwin's Natural Pet Products
Hi Mrs. Robinson,
Thank you for taking the time to share this. We’re glad to hear Darwin’s has helped simplify feeding a healthy raw diet for your dogs, and we truly appreciate your long-term trust. We’re sorry for the disruptions you’ve experienced in recent years. We know how frustrating that can be. Please know we’re continually working to improve consistency, and we’re grateful that you’ve given us the chance to make things right each time.
Reply from Darwin's Natural Pet Products
Hi Martha,
Thank you for the feedback. We’re pleased to know your deliveries and notices have been on time, and we’re grateful to have had you with us since 2024.
Raw and Balanced
I switched to raw 8 years ago. Both of my Beagles got sick on Kibble--- started making my own raw food but found it challenging to provide the cartlidge, bone marrow and organ product to supply appropriate nutrition. Also, I hated the dripping blood. I found Darwins in patty form - so no long tubes of drippy raw meat, just a patty I use in two servings and easy! I recommend Darwins all the time on the Beagle Lovers site when folks complain about strong odors - (poop, coat, yeasty paws), gut issues, skin issues etc. Raw food has solved all of these issues for my Beagles and they have been healthy ever since!
April 6, 2026
Reply from Darwin's Natural Pet Products
Hi Michelle,
We really appreciate you taking the time to share your experience. It’s great to hear that raw feeding has made such a positive difference for your Beagles and that our patties have helped simplify the process. Thank you for recommending Darwin’s to others in the Beagle community. Your support truly means a lot to us.
On time package
Food came on time and packed frozen in the box. I like the automatic shipping option. Food came just about one week before I ran out.
April 8, 2026
Reply from Darwin's Natural Pet Products
Hi Amy,
Thank you for your feedback. We’re pleased to hear your food arrived frozen and on schedule, and that the automatic shipping option is helping you stay perfectly stocked. Thank you for being a customer for the past year. We truly appreciate your support.
Would like to see an option of organic…
Would like to see an option of organic meat - maybe at least rabbit to start? Otherwise, I am happy with all aspects of your product - from notification that Order is coming up in case you wanted to add some thing, timeliness of delivery and proper packing of the product is all wonderful
April 1, 2026
Great customer service whenever I call
Great customer service whenever I call. The delivery communication is always great regarding emails when order is placed, shipping and delivered. The product is great for my dogs overall health.
April 7, 2026
Reply from Darwin's Natural Pet Products
Hi Anna,
Thank you so much for sharing this feedback. We’re glad to hear our customer service team has been consistently helpful and that the delivery updates have made the process smooth from start to finish. It’s wonderful to know the food has been supporting your dogs’ overall health, too. Thank you for being a customer for the past three years. We truly appreciate you taking the time to leave this review.
Reply from Darwin's Natural Pet Products
Hi Judy,
Thank you for sharing this. We’re glad to hear things are going well so far. We appreciate you taking the time to leave a review.
My dog loves this food
My dog loves this food. Ordering is easy and customer service great. They are courteous and ready to help meet the needs of your pets.
April 1, 2026
Reply from Darwin's Natural Pet Products
Hi Valerie,
My dog loves this food. Ordering is easy, and customer service is great. They are courteous and ready to help meet your pets' needs.
Easy to order Darwins and change dates…
Easy to order Darwins and change dates when your pet food runs out. However, the site accepts only Card and GooglePay and would be great if they can also offer PayPal and Applepay. The subscription changes are slightly odd, but Darwins has a really good customer service department that helps out with the glitches of subscription online. They could really reduce the issues with some website changes and just overhauling it. The address cannot take delivery instructions like using a call box with a code.
April 1, 2026
Reply from Darwin's Natural Pet Products
Hi,
Thank you for taking the time to share such thoughtful feedback. We’re glad to hear that ordering and adjusting delivery dates have been easy, and we appreciate your kind words about our customer service team. They work hard to make sure any subscription hiccups get resolved quickly.
We also appreciate your suggestions regarding payment options and website improvements. Feedback like this helps us continue to refine the experience.
Regarding delivery instructions, while we don’t have a separate field specifically for them, you can add call box codes or access details directly in the “Apt, Suite, ETC.” box, and carriers will see it on the label.
Thank you again for your review and for helping us improve
Delivery is great and I can track it.
April 1, 2026
Reply from Darwin's Natural Pet Products
Hi James,
Thank you for sharing this. We’re so glad to hear that delivery has been smooth and that the tracking updates have been helpful. And thank you for being a customer for over 5 years. Your long‑term trust truly means a lot to us.
16 paws on the Raw
We have been feeding our four dogs Darwin's since adopting them. We have a GSD, Akita X, Poodle X and a Pomchi-Beagle. We met them all at various ages and conditions. It is really fascinating to see how Darwin's transformed all of them into peak performers on the trail and in the mountains of Montana.
They all have clear eyes, tolerable breath and absolutely beautiful coats. They are all great weight and we keep them active. They have stamina and get tons of complements.
But what is notable is our GSD. He was adopted at 5 and a big boy at 110 pounds. His coat was dry and overgrown , breath fishy and really suffered in the hips coming to stand from laying. In about five months he is down 88 pounds, breath is great, coat is soft. And when he blows his coat in February it's no where near as bad as it was the our first year. His gait is better and he comes to stand with ease.
The raw diet is superior I am convinced. Darwin's is a superior product in the fact I've never had any trouble, customer service is helpful and available.
Our rescues are show dog quality hounds thanks to the hard work of the people at Darwin's.
April 8, 2026
Reply from Darwin's Natural Pet Products
Hi Patrick,
Thank you so much for sharing this incredible journey with your four dogs. It’s truly inspiring to hear how each of them, all with different backgrounds, ages, and needs, has thrived on Darwin’s. The transformations you’ve seen, from clear eyes and beautiful coats to stamina on the trails, speak volumes about the care you’ve put into their health.
We’re grateful for your kind words about the food and our customer service team. It means a lot to know that Darwin’s has played a role in helping your rescues become the healthy, energetic, mountain‑ready dogs they are today.
Thank you for being a customer for over five years! Your long‑term trust truly means a lot to us. Thank you for taking the time to share such a thoughtful and meaningful review.
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