Daryl Flood Moving & Storage Reviews 176

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Week late Lost property Ruined property Had to unload and assemble myself Unloading at 1pm Only had 2 people unloading truck Rude and very unfriendly company Did not do what they said t... See more

Company replied

Rated 1 out of 5 stars

This is our second time using Darryl Flood for relocation. We liked the drivers and his crew who packed and unpacked with our stuff. But the experience with their claims department has been horrible.... See more

Company replied

Rated 3 out of 5 stars

Boxes were incorrectly labeled as to contents. Should tell customers to not pack remotes and carry with. Many boxes crushed. Had two items broken due to removing from protective boxes. Delivery abov... See more

Company replied

Rated 1 out of 5 stars

Terrible experience. Most of my high end furniture was damaged. The delivery guy that did the most damage to my items even had the nerve to tell me, "you can't even tell where I glued this back toge... See more

Company replied

Company details

  1. Shipping Company
  2. Car Accessories Store

Written by the company

We are the largest agent for Mayflower Transit in the United States and part of the UniGroup Relocation network of providers. We have been providing award-winning relocation and logistic services to thousands of customers each year, since 1982. If you need a relocation company to move your home, or a logistics company to help grow your business, you want a company that is dependable, a company you can trust. Being Daryl Flood Dependable means that you can count on us for 4 important things: 1. You can depend on us to care about the things that are important to you. 2. You can depend on us to hire the best people with the best attitudes and to train them well. 3. You can depend on us to have the right resources and the expertise, creativity and flexibility to use them for your maximum benefit. 4. You can depend on us to be committed to satisfying you as our customer. Proudly servicing Texas in the following key markets: Dallas, Fort Worth, Arlington, Plano, McKinney, Denton, Burleson, Weatherford & surrounding cities - Austin, Round Rock, Georgetown, Pflugerville, Cedar Park, Bear Creek & surrounding cities - San Antonio, New Braunfels, Boerne, Helotes, Seguin & surrounding cities - Houston, Spring, Woodlands, Tomball, Sugar Land, Katy, League City, Pearland, Conroe, Kingwood, Humble, Magnolia, Montgomery, Richmond, Missouri City and surrounding cities


Contact info

1.8

Poor

TrustScore 2 out of 5

176 reviews

5-star
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1-star

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Rated 5 out of 5 stars

2015 Georgia relocation

The movers worked hard and didn't waste any time from getting my site survey completed to my belongings moved onto the truck. Same thing at my destination, everyone worked well together and got me setup in my new apartment.

January 21, 2016
Unprompted review
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Reply from Daryl Flood Moving & Storage

Thank you for your feedback! We appreciate you taking the time to share your move experience.

Rated 5 out of 5 stars

Happy to be back home in Cleveland!

Everyone at Mayflower/United did an excellent job. Joey, Cathy and Jose all worked wonders and made the move so easy. Nothing was scratched or broken and all schedules were met. Any time I had a question it was answered immediately. Would highly recommend them.
Thank you again for doing and A++ job!

January 21, 2016
Unprompted review
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Reply from Daryl Flood Moving & Storage

Thank you for your review and recommendation. We are happy to move you back home and provide with you an A++ job!

Rated 5 out of 5 stars

Great Service and Professionalism!

Great service; keen attention to details and the very professional crews for loading and unloading! The driver and all persons involved made our move worry free.

January 21, 2016
Unprompted review
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Reply from Daryl Flood Moving & Storage

Thank you for your 5-Star review. We are happy to provide you with a "worry-free" move experience. We wish you the best in your new home!

Rated 5 out of 5 stars

First Relocation (Charleston, SC to Covington, LA)

I couldn't have had a better moving company for my first relocation. I had never been relocated by a company before and had heard all the horror stories. From the time the movers walked into my house I felt at ease and a huge weight off my shoulders. Very respectful and courteous. I couldn't come up with 1 thing that I wasn't happy about. I did understand that moving a 4 bedroom 3 bathroom house 900 miles would result in some damages. We had a couple damages that have been fixed and 1 cracked mirror that is getting replaced. I do not hold this against the moving company. I feel that only 3 damaged items is a huge win in my book, I know I would have damaged more moving it myself.

January 21, 2016
Unprompted review
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Reply from Daryl Flood Moving & Storage

Thank you for leaving a detailed review. We are glad you felt at ease during your move and are satisfied with the services you received. We appreciate your understanding that damages can occur in a cross-country move - despite our best intentions and care taken to prevent. Best of luck in your new home!

Rated 4 out of 5 stars

Great Service

No real issues with the coordinator or crew.

January 21, 2016
Unprompted review
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Reply from Daryl Flood Moving & Storage

Thank you for leaving a review!

Rated 5 out of 5 stars

World Class Service

A move can be emotional and dramatic for the elderly. Beginning to end, step by step, DFI handles moves with care, sensitivity and quality.

January 21, 2016
Unprompted review
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Reply from Daryl Flood Moving & Storage

Thank you for your kind words. Yes, moving is stressful to say the least! We're happy to provide you with a "World Class" experience.

Rated 2 out of 5 stars

Wouldn't use them again

Very disappointed with the care of the furniture and breakables . A lot of trust and respect was lost with the way everything was handled.

January 21, 2016
Unprompted review
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Reply from Daryl Flood Moving & Storage

We are sorry for the disappointment surrounding your move. If you have damages, and haven't completed a claim form - please email our Customer Care department at customercare@darylflood.com.

Rated 5 out of 5 stars

:) awesome

Very professional & efficient

January 21, 2016
Unprompted review
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Reply from Daryl Flood Moving & Storage

Thank you for your review!

Rated 5 out of 5 stars

Great overall service

Excellent communication with company from start to finish

January 21, 2016
Unprompted review
Daryl Flood Moving & Storage logo

Reply from Daryl Flood Moving & Storage

Thank you for your review!

Rated 4 out of 5 stars

Move to Delaware

The move was very smooth from the packers to the truck driver and loaders were all professional and easy to work with. Just stand back and let them do their job. Only reason not a five is one cabinet was damaged but we decided not to file a claim.

January 20, 2016
Unprompted review
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Reply from Daryl Flood Moving & Storage

Thank you for your near perfect review. We strive to deliver goods without damages, unfortunately accidents do occur during the relocation process. If you are still considering filing a claim, you may email our Customer Care team at customercare@darylflood.com.

Rated 5 out of 5 stars

Great People

a great experience

January 20, 2016
Unprompted review
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Reply from Daryl Flood Moving & Storage

Thank you for your review!

Rated 4 out of 5 stars

Great service!

Very quick, professional and friendly!

January 20, 2016
Unprompted review
Daryl Flood Moving & Storage logo

Reply from Daryl Flood Moving & Storage

Thank you for sharing your kudos.

Rated 5 out of 5 stars

move

friendly service
efficient
job done right!

January 20, 2016
Unprompted review
Daryl Flood Moving & Storage logo

Reply from Daryl Flood Moving & Storage

Thank you for your review!

Rated 5 out of 5 stars

Awesome movers! Professional and great customer service!

Our entire move, from start to finish, was top notch. The packers were professional, quick, and extremely careful with all of our belongings. The driver supervised the entire process and made sure nothing was broken or damaged. They were fast but careful! We got to the new destination and they took the same care with unpacking our things. Nothing was broken! We had numerous claims with the last company we used with our last move. I would recommend them to anyone. Great company!!

January 20, 2016
Unprompted review
Daryl Flood Moving & Storage logo

Reply from Daryl Flood Moving & Storage

We are glad your move was top-notch. We strive to be Daryl Flood Dependable with every move. Thank you for leaving a review and for your recommendation of our services.

Rated 5 out of 5 stars

Daryl Flood professionally handled our 2000 mile move.

Our move across country was handled excellently from the early planning in January thru the sale of our house and move in August. We called them before our home went on the market and they guided us through all the steps until our home was sold, helping us get packing boxes and packing the things that we were not capable of doing. The loaders and driver were exceptionally careful with our belongings and our home. Even after the move, we found only a couple of things damaged and they quickly settled with us to our satisfaction. We would recommend them to anyone who needs a mover. I might add that they had moved us 20 years earlier when we made the move to our home then. We will always rely on them! Great folks!

January 20, 2016
Unprompted review
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Reply from Daryl Flood Moving & Storage

Thank you for your positive review. We strive to build customers for life! We look forward to being of service to you in the future if the need arises.

Rated 5 out of 5 stars

Great

I would recommend this moving company to everyone. We've moved with them twice , with different crews and never had even a small problem

January 20, 2016
Unprompted review
Daryl Flood Moving & Storage logo

Reply from Daryl Flood Moving & Storage

Thank you for your review and recommendation!

Rated 5 out of 5 stars

Wonderful Experience!

This recent move was the second time I have used Daryl Flood Relocation & Logistics to coordinate my move. First was California to Washington and now to Texas. Both times, each step was smooth and was handled so well: professionally and with courtesy, was on time, and with great kindness (I'm eighty-one years old and was probably a pest when I got times or dates confused).

Candace Clifford was the key person for me as I needed a pack-out/pickup date before the end of 2015. She made it happen even though it was in the middle of the Christmas/New Year holiday season. On December 29 a crew appeared and soon my shipment was on it's way. I Was kept informed every step of the way and the delivery to my apartment in an independant living community was quickly and professionally accomplished. I'm a very satisfied customer!

At every step, from pickup to delivery, every item was handled with professional care. Everything arrived intact and placed inside so as to make my unpacking easier. Every one involved was wonderful to me in a difficult time.

Just as I was told of Daryl Flood Relocation & Logistics by a friend, and because I feel the type and style, of your service is excellent, I too will recommend this excellent company in the future.

January 20, 2016
Unprompted review
Daryl Flood Moving & Storage logo

Reply from Daryl Flood Moving & Storage

WOW! Thank you for your recommendation of our services and insightful review. We will share your compliments with Candice. Best of luck in your new home!!

Rated 5 out of 5 stars

Our Arizona Move

Excellent customer service! I would use Daryl Floyd again!

January 20, 2016
Unprompted review
Daryl Flood Moving & Storage logo

Reply from Daryl Flood Moving & Storage

Thank you for your 5-star review. We're happy to be of service to you if you shall need us again in the future!

Rated 2 out of 5 stars

Damage either in storage or in transit

Unsatisfied with damaged property. A family antique chair was damaged either in storage or during the move from Austin to Seattle. An arm was broken off as well as the rush seat was sliced. I was unable to get the chair repaired as it was determined that the chair was repaired before. When that was brought to my attention, it looked like the repair work was done 50+ years before. The chair was in very good - not destroyed - condition when it was picked up for storage. $0 dollars were given for the damage. Unfortunately, I didn't have a photo of the chair - Jeyson Peters, Sales Rep. would know that it was in very good shape when they stored for me.

January 20, 2016
Unprompted review
Daryl Flood Moving & Storage logo

Reply from Daryl Flood Moving & Storage

We are sorry for the damages incurred to your antique chair during your move. We try our best to expertly move all items from location to location, regardless of distance. Despite our best efforts, sometimes damage does occur - for this, we are sorry.

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