DJK International Reviews 494

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

As ever the DJK team delivered as promised. Have bought several times from them & everything has been as it was described online & delivered on time. I recently bought the "VIP Card" which gets me fre... See more

Company replied

Rated 5 out of 5 stars

Bought from here several times so far. Order arrived to the south coast of UK within 24hours from NI very impressed. Clothing quality is decent in line with all the top brands. Will definitely order... See more

Rated 5 out of 5 stars

Purchased an item from DJK and was worried about delivery, however once contacted via message, DJK responded very quickly reassuring me that the item is being sent that day. Superb customer service, I... See more

Rated 5 out of 5 stars

I've now purchased quite a few items from DJK. Delivery is ridiculously fast! Packaging is unrivalled! & most importantly the quality of ALL my purchases have been Top quality. Can't recommend thi... See more

Company details

  1. Men's Clothing Store
  2. Children's Clothing Store
  3. Fashion Accessories Store

Written by the company

David James Kerr is Northern Ireland's only independent luxury multi-brand retailer for style conscious Men & Juniors. David James Kerr LTD was founded in December 2015, with the opening of the East Belfast store and first online platform in July 2016. Fast forward 5 years, DJK is still a 100% privately owned business with a brand new conceptual store within a three-story building housing the entirety of the company from customer service, marketing, buying, creative space and the warehouse. The site boasts a wide variety of clothing, footwear and accessories for style conscious Men and Juniors from some of the most illustrious luxury designers such as Stone Island, Gucci, C.P. Company, Valentino, Dior, Off-White, Moncler, Givenchy, Palm Angels and DJK - The own brand of father company David James Kerr LTD. DJK is an amalgamation of industry knowledge, experience and personal taste of the David James Kerr creative team. All online orders are shipped globally from the headquarters in Belfast via our delivery partner Royal Mail with maximum care and attention to detail. From the personal thank you note to completely custom, secure packaging. David James Kerr has had over 2.5 million unique visitors access the online platform since the start of 2019 with more than 60% of online sales generated from the United Kingdom, Netherlands, Ireland, Germany and the United States. As DJK enters a new decade the objective remains the same. David James Kerr continues to push the limitations of what is possible for a completely independent luxury retailer competing in a heavily saturated landscape both on and offline.


Contact info

4.1

Great

TrustScore 4 out of 5

494 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

disgraceful customer service

i bought a jacket off the sale, and royal mail are saying theyre still waiting fir them to send the item its been 3 weeks and ive tried to email custome support and ive had 1 reply inside 10 days

August 15, 2022
Rated 5 out of 5 stars

I love the DJK range the quality is…

I love the DJK range the quality is really good and priced really well. It’s great value for money.

August 14, 2022
DJK International logo

Reply from DJK International

Hello!

Thank you for your review ⭐️ We appreciate your continued support!

Team DJK

Rated 5 out of 5 stars

Always first class with this company

Always first class with this company. Very high starts for top end clothing. Shopped a few times with them. Never disappointed. I highly recommend 👌

August 12, 2022
DJK International logo

Reply from DJK International

Hello!

Thank you for your review ⭐️ We appreciate your continued support!

Team DJK

Rated 1 out of 5 stars
DJK International logo

Reply from DJK International

Hello,

Many thanks for your email.

I do apologise for this, as the item was out of stock, our policy states that we will refund automatically for this reason.

Apologies for the inconvenience.

Team DJK

Rated 1 out of 5 stars

advertised the wrong t shirt in the…

advertised the wrong t shirt in the wrong section. i wasn’t the only person who received the same t shirt .
customer service is beyond the worse i’ve ever come across . constantly being ignored for days even though they are still sharing on their social media. certainly stay away from this company.

August 11, 2022
Unprompted review
DJK International logo

Reply from DJK International

Hi Brad,

Many thanks for your review, I do apologise that you feel the service was not what you expected.

I can see from our social and email correspondence that everything has been tied up now.

Again apologies for the inconvenience!

Team DJK

Rated 5 out of 5 stars

I can’t fault this company

I can’t fault this company
Great brands and the best prices
Delivery is fast 5 star
I have brought loads and never had an issue

August 11, 2022
DJK International logo

Reply from DJK International

Hello!

Thank you for your review ⭐️ We appreciate your continued support!

Team DJK

Rated 5 out of 5 stars

DJK hat

Excellent service - ordered a hat and was delivered the wrong one. Spoke to David personally and he arranged to have the correct one sent and was there following day!

August 11, 2022
DJK International logo

Reply from DJK International

Hello!

Thank you for your review ⭐️ We appreciate your continued support!

Team DJK

Rated 5 out of 5 stars

Staff very friendly and helpful

Staff very friendly and helpful
Nice vibe in the shop
Will definitely call again

August 10, 2022
DJK International logo

Reply from DJK International

Hello!

Thank you for your review ⭐️ We appreciate your continued support!

Team DJK

Rated 5 out of 5 stars

Great service

August 8, 2022
DJK International logo

Reply from DJK International

Hello!

Thank you for your review ⭐️ We appreciate your continued support!

Team DJK

Rated 5 out of 5 stars

Satisfied customer service again

Recently purchased products from DJK. Quality of clothing 100% and service from the DJK team 100%. Would certainly recommend to anyone .

August 8, 2022
DJK International logo

Reply from DJK International

Hello!

Thank you for your review ⭐️ We appreciate your continued support!

Team DJK

Rated 1 out of 5 stars

Order Refunded with no explanation

I purchased a palm angels t shirt in the sale. Then about 7 hours later I received an email saying my order was refunded with no explanation. I emailed DJK to ask why it was refunded, and still haven’t received a response. I believe these ‘sales’ are more a marketing ploy to drive more traffic to the site as I have had other friends also say their order was refunded. Very disappointed with the service.

August 7, 2022
Rated 5 out of 5 stars

Never fails!

A* as usual. DJK is my go to for all my clobber. Delivery to England is quick too!

August 5, 2022
Unprompted review
DJK International logo

Reply from DJK International

Hello!

Thank you for your review ⭐️ We appreciate your continued support!

Team DJK

Rated 5 out of 5 stars

Great quality

Great quality
Great price
Quick delivery, my purchase arrived in a couple of days, I purchased from a large designer chain days before my DJK order and DJK arrived over a week before that order.

August 4, 2022
DJK International logo

Reply from DJK International

Hello!

Thank you for your review ⭐️ We appreciate your continued support!

Team DJK

Rated 5 out of 5 stars

Djk international

Called into shop on Thursday was greeted by a girl who was ever so helpful. Ended up buying a Djk international T-shirt what can I say quality from material to fitting and price outstanding 👌

July 23, 2022
DJK International logo

Reply from DJK International

Hello!

Thank you for your review ⭐️ We appreciate your continued support!

Team DJK

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