DJK International Reviews 494

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

As ever the DJK team delivered as promised. Have bought several times from them & everything has been as it was described online & delivered on time. I recently bought the "VIP Card" which gets me fre... See more

Company replied

Rated 5 out of 5 stars

Bought from here several times so far. Order arrived to the south coast of UK within 24hours from NI very impressed. Clothing quality is decent in line with all the top brands. Will definitely order... See more

Rated 5 out of 5 stars

Purchased an item from DJK and was worried about delivery, however once contacted via message, DJK responded very quickly reassuring me that the item is being sent that day. Superb customer service, I... See more

Rated 5 out of 5 stars

I've now purchased quite a few items from DJK. Delivery is ridiculously fast! Packaging is unrivalled! & most importantly the quality of ALL my purchases have been Top quality. Can't recommend thi... See more

Company details

  1. Men's Clothing Store
  2. Children's Clothing Store
  3. Fashion Accessories Store

Written by the company

David James Kerr is Northern Ireland's only independent luxury multi-brand retailer for style conscious Men & Juniors. David James Kerr LTD was founded in December 2015, with the opening of the East Belfast store and first online platform in July 2016. Fast forward 5 years, DJK is still a 100% privately owned business with a brand new conceptual store within a three-story building housing the entirety of the company from customer service, marketing, buying, creative space and the warehouse. The site boasts a wide variety of clothing, footwear and accessories for style conscious Men and Juniors from some of the most illustrious luxury designers such as Stone Island, Gucci, C.P. Company, Valentino, Dior, Off-White, Moncler, Givenchy, Palm Angels and DJK - The own brand of father company David James Kerr LTD. DJK is an amalgamation of industry knowledge, experience and personal taste of the David James Kerr creative team. All online orders are shipped globally from the headquarters in Belfast via our delivery partner Royal Mail with maximum care and attention to detail. From the personal thank you note to completely custom, secure packaging. David James Kerr has had over 2.5 million unique visitors access the online platform since the start of 2019 with more than 60% of online sales generated from the United Kingdom, Netherlands, Ireland, Germany and the United States. As DJK enters a new decade the objective remains the same. David James Kerr continues to push the limitations of what is possible for a completely independent luxury retailer competing in a heavily saturated landscape both on and offline.


Contact info

4.1

Great

TrustScore 4 out of 5

494 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Brilliant company!

Brilliant company, I've bought two high end jackets off these guys up to now and I'm very happy with them!
Super fast delivery too.
Absolutely will buy again.
Thanks guys!

March 19, 2022
Unprompted review
DJK International logo

Reply from DJK International

Hello!

Thank you for your review ⭐️ We appreciate your continued support!

Team DJK

Rated 5 out of 5 stars

Great quality and great brand

Great quality and great brand, will be definitely be buying more from DJK, top fits great 👌🏻

March 6, 2022
DJK International logo

Reply from DJK International

Hello!

Thank you for your review ⭐️ We appreciate your continued support!

Team DJK

Rated 5 out of 5 stars

Excellent service

Excellent service, cheap and fast delivery.
Thank you very much DJK staff

March 4, 2022
DJK International logo

Reply from DJK International

Hello!

Thank you for your review ⭐️ We appreciate your continued support!

Team DJK

Rated 5 out of 5 stars

Excellent love the place and the staff…

Excellent love the place and the staff are Brill the clothes are reali reasonable and affordable with also several payment options , also loving the new DJK brand wear good luck guys

March 4, 2022
DJK International logo

Reply from DJK International

Hello!

Thank you for your review ⭐️ We appreciate your continued support!

Team DJK

Rated 5 out of 5 stars

Great service !!!

March 3, 2022
DJK International logo

Reply from DJK International

Hello!

Thank you for your review ⭐️ We appreciate your continued support!

Team DJK

Rated 5 out of 5 stars

This is my fifth order with DJK…..Amazing Service!

This is my fifth order with DJK over two years. Every time the service has been amazing.

This time I bought two pieces of stone island in junior sizing for my nephew. Unfortunately, the sizes were two small. I had posted the items back to DJK to exchange these for a larger size but I could not track the parcel. Therefore, I dropped an email to DJK and had a response in a quick time frame. They confirmed they had my parcel. I explained I had wanted to exchange these items for a larger size and they responded back extremely fast and confirmed they had these sizes and would be shipped out.

I have recommended DJK to numerous family and friends and will continue to do so. Thank you for everything everyone at DJK!

March 2, 2022
DJK International logo

Reply from DJK International

Hello!

Thank you for your review ⭐️ We appreciate your continued support!

Team DJK

Rated 5 out of 5 stars

5 star service

Bought cp company jacket well happy fits like a glove delovery was very quick too would defo buy from you guys again thanks jesse from south wales

March 1, 2022
DJK International logo

Reply from DJK International

Hello,

Many thanks for your review!

We are very happy that you are happy with your order and appreciate that you have taken the time to leave this review today.

Please visit our store for access to our newest collection of our DJK brand - www.davidjameskerr.com/pages/djk

Many thanks,
Team DJK

Rated 5 out of 5 stars

Class

Great service, quick delivery! Pure class!

February 25, 2022
DJK International logo

Reply from DJK International

Hello,

Many thanks for your review!

We are very happy that you are happy with your order and appreciate that you have taken the time to leave this review today.

Please visit our store for access to our newest collection of our DJK brand - www.davidjameskerr.com/pages/djk

Many thanks,
Team DJK

Rated 5 out of 5 stars
DJK International logo

Reply from DJK International

Hello,

Many thanks for your review!

We are very happy that you are happy with your order and appreciate that you have taken the time to leave this review today.

Please visit our store for access to our newest collection of our DJK brand - www.davidjameskerr.com/pages/djk

Many thanks,
Team DJK

Rated 5 out of 5 stars
DJK International logo

Reply from DJK International

Hello,

Many thanks for your review!

We are very happy that you are happy with your order and appreciate that you have taken the time to leave this review today.

Please visit our store for access to our newest collection of our DJK brand - www.davidjameskerr.com/pages/djk

Many thanks,
Team DJK

Rated 1 out of 5 stars

My order never came because they became…

My order never came because they became out of stock after a placed my order and i payed for it, they’ve said they had refunded it but it hasn’t been refunded they didn't give me my money back.

February 20, 2022
DJK International logo

Reply from DJK International

Hello,

Many thanks for your review.

We do sincerely apologise for the inconvenience of this for you. I have checked on the order today and can see that the refund has since completed. Please note that some refunds can take up to 5 working days to complete depending on your banking provider.

Many thanks,
Team DJK

Rated 5 out of 5 stars

amazing quick service bought a hoodie…

amazing quick service bought a hoodie and was posted out that night with tracking number sent to email address and delivered within 2 days

great range of clothes

February 19, 2022
Unprompted review
DJK International logo

Reply from DJK International

Hello,

Many thanks for your review!

We are very happy that you are happy with your order and appreciate that you have taken the time to leave this review today.

Please visit our store for access to our newest collection of our DJK brand - www.davidjameskerr.com/pages/djk

Many thanks,
Team DJK

Rated 5 out of 5 stars

10/10

GREAT SERVICE, great products, great prices
10/10

February 19, 2022
DJK International logo

Reply from DJK International

Hello,

Many thanks for your review!

We are very happy that you are happy with your order and appreciate that you have taken the time to leave this review today.

Please visit our store for access to our newest collection of our DJK brand - www.davidjameskerr.com/pages/djk

Many thanks,
Team DJK

Rated 5 out of 5 stars

Great value

Great value
Thank again can’t wait to get my discount

February 18, 2022
DJK International logo

Reply from DJK International

Hello,

Many thanks for your review!

We are very happy that you are happy with your order and appreciate that you have taken the time to leave this review today.

Please visit our store for access to our newest collection of our DJK brand - www.davidjameskerr.com/pages/djk

Many thanks,
Team DJK

Rated 5 out of 5 stars

Awesome company

February 17, 2022
DJK International logo

Reply from DJK International

Hello,

Many thanks for your review!

We are very happy that you are happy with your order and appreciate that you have taken the time to leave this review today.

Please visit our store for access to our newest collection of our DJK brand - www.davidjameskerr.com/pages/djk

Many thanks,
Team DJK

Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICE

Absolutely shocking customer service, I have emailed 4 times in the past 3 days and haven’t had one reply, I wanted to cancel an order, didn’t get one reply so order was sent, decided to keep the item anyway but doesn’t fit have sent back at my own cost, no returns form was sent so I have just wrote a note to post back with in the hope that it will be enough, no doubt as per other reviews this sale item will only give me store credit and il be forced to purchase. Terrible company last time il be using them

February 16, 2022
Unprompted review
DJK International logo

Reply from DJK International

Hello Jack,

Many thanks for your review.

We do sincerely apologise for the inconvenience of this for you. We unfortunately do not operate our customer service email throughout the weekend days.

We also do not send a returns form as we have an online returns portal that customers can access via our website and log their return online.

As per our returns policy, any items purchased at a sale price can only be returned for an exchange or credit note. This information can be viewed on our website 24/7 before and after purchasing.

Many thanks,
Team DJK

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