I wanted to spend a few hours with my lover apart from my usual routine. Discovered a hotel in the center of the city. The room was quite comfortable despite its little size. Satisfied our wishes prec... See more
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Booked a day use at LAX airport hotel through this website. We wanted to check in earlier, but when we called the hotel, they couldn’t find the booking. We were told the booking didn’t exist. Fortu... See more
Company replied
It did as promised I needed a room for few hours and that's exactly what I got Great room great views out the window, clean, there was running hot water always a bonus Friendly staff, there were ser... See more
Great experience! Exactly what I needed. The website was really easy to use, and was able to book a room to work in for the day. Amazing customer service which is rare. I will definitely be using DayB... See more
Company replied
Company details
Written by the company
At DayBreakHotels.com, we are disrupting the hotel industry, transforming how people experience luxury and convenience. We offer exclusive access to upscale hotel rooms and facilities during the day, providing our clients with an unparalleled blend of comfort and savings. Whether it's a business traveler seeking a tranquil space between meetings or leisure travelers indulging in 5-star amenities, we redefine hospitality. Established in 2013 in Italy, DayBreakHotels.com has rapidly expanded to 16 countries, partnering with over 4000 luxury hotels, including renowned chains like Marriott, Accor, Radisson, and Hilton.
Contact info
Via angelo Bargoni 8, 00153, Roma, Italy
- +390694504041
- info@daybreakhotels.com
- www.daybreakhotels.com
4.0
Great
61 reviews
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Best day hotel experience.
Great coffee, great service, comfortable beds. Perfect for a recharge after the cruise and before the next flight.
September 18, 2024
Impressed with the Business-Friendly Service
I had a business trip in the city and needed a room for a few hours to get work done. The booking process was easy, and everything was set up perfectly for a productive day. Couldn’t ask for more! The Wi-Fi was super-fast too, which was a big plus.
September 17, 2024
May use AI-assist with repliesRead more
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This website looks like a scam
This website looks like a scam. The price shown are more cheaper than the one you will get at the check out. Customer service not reachable. Stay away.
August 30, 2024
Unprompted review
Reply from DayBreakHotels
Dear Customer, we would like to personally address your concerns. First, please note that our Customer Service team is available daily from 8:00 AM to 10:00 PM (Italian time), as our offices are located in Italy.
Regarding pricing, each rate on our website clearly indicates whether additional fees, such as city taxes or other charges, may apply, as these are determined by the hotels. We are committed to ensuring full transparency in this matter.
Finally, we would like to clarify that, as of now, it appears you have not made a booking through our platform. In light of this, we are unsure how you reached the conclusion that our service is a scam. We are confident in the authenticity of our offerings and encourage you to contact us directly to provide further details about your experience.
I unfortunately had to cancel
I unfortunately had to cancel, but customer services showed great understanding of my partners illness, and I would have no hesitation in booking with you again!
August 22, 2024
Reply from DayBreakHotels
Dear Customer, thank you for your kind feedback! We're glad we could assist and look forward to having you as our guest in the future!
This site is definitely a scam
This site is definitely a scam. They ask you for a credit card in case you don't show up for your reservation, while you are expected to pay separately at the hotel site. I made a reservation, but when I showed up, the hotel had no record of it. I tried to reach out to DayBreakHotels but their phone message said "We are unable to help you. Good bye." and they did not reply to my emails. Avoid this site at all costs!
August 23, 2024
Unprompted review
Reply from DayBreakHotels
Dear Customer, we want to address your concerns thoroughly.
Our platform requires a credit card as a guarantee for certain reservations to cover potential no-shows or cancellations beyond the allowed period. This is a standard practice to secure bookings. However, please note that payment is always made directly at the hotel upon arrival. We have not charged your credit card, nor do we have any record of a reservation under your name through our platform. This prompts us to question how you have determined that our service is a scam, as we have no evidence of a booking associated with your details.
If you need further assistance, our Customer Service team is available from 8:00 AM to 10:00 PM Italian time via phone, chat, and email. We do not use automated messages to state that we cannot assist customers; if we are unavailable, we clearly indicate this.
Please contact us with more details about your experience so that we can verify what has been reported.
Everything you need good value for…
Everything you need good value for money free parking also
July 14, 2024
Reply from DayBreakHotels
Dear Customer, thank you for your review.
Customer service 5 stars
Hello there , this review is about the 5 star treatment regarding customer service in the unfortunate cancellation of the booking.
It was a very friendly experience,I will definitely repay by rebooking in future. Thankyou
June 20, 2024
Reply from DayBreakHotels
Dear Customer, thank you for your review. We look forward to having you with us again!
all wes good for my needs
May 15, 2024
Reply from DayBreakHotels
Dear Customer, thank you for your review.
Non-existent booking
Booked a hotel through the company and received confirmation. Arrived at hotel to be told they did not have a reservation and the hotel does not work with daybreakhotels
May 4, 2024
Unprompted review
Reply from DayBreakHotels
Dear Customer, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced. Our team is currently in contact with the Hotel since we have an active agreement and the confirmation of your reservation has been sent to the Hotel as well. Please remember that our Customer Care service is available until 10 pm (Italian time) for any immediate assistance you may require in the future. We hope to have the opportunity to welcome you back as our customer in the future, and to provide you with a superior experience compared to your recent one.
Reply from DayBreakHotels
Dear Customer, thank you for your review.
Reply from DayBreakHotels
Dear Customer, thank you for your feedback!
Extremely useful
I was able to find a place to rest up and freshen during my layover and also leave my luggage and explore the city during my stopover. The staff were also helpful and responsive in helping me navigate the booking experience.
March 20, 2024
Unprompted review
Reply from DayBreakHotels
Dear Customer, thank you for your feedback!
Easy and swift
Easy and swift process, cancellation policy is impressive (up to the day before) with no pre-pay requirement.
February 25, 2024
Reply from DayBreakHotels
Dear Customer, thank you for your review!
Nice and easy and straightforward
February 25, 2024
Reply from DayBreakHotels
Dear Customer, thank you for your review!
Good prices, great experience!
Great experience! they had great options that allowed us to decide from a diverse price range to match our budget but also needs.
January 10, 2024
Reply from DayBreakHotels
Dear Customer, thank you for your review!
That’s was really good
That’s was really good
We had good time in there
Good service and everything was 100
January 15, 2024
Reply from DayBreakHotels
Dear Customer, thank you for your review! We look forward to having you again among our Customers.
Site was east to use and convenient
January 15, 2024
Reply from DayBreakHotels
Dear Customer, thank you for your review! We are glad to know that you were satisfied with our Services.
Great experience. Exactly what I needed!
Great experience! Exactly what I needed. The website was really easy to use, and was able to book a room to work in for the day. Amazing customer service which is rare. I will definitely be using DayBreak going forward and highly recommend it!
November 23, 2023
Unprompted review
Reply from DayBreakHotels
Dear Customer, thank you for your feedback! We are pleased to know that you were satisfied with our assistance, please remember that we are always at your disposal.
Great platform
I've utilized Daybreakhotels' services multiple times during my business trips to London, and I can't recommend them enough. Their website provides a fantastic user experience and streamlines the booking process, making it incredibly user-friendly. On both occasions when I utilized their services, I encountered zero issues upon hotel check-in. It's an excellent solution for business travelers who frequently require a room solely for the day.
December 6, 2023
Unprompted review
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