Day's Rental Reviews 

429
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The staff at the Treforest unit provided outstanding support, especially considering it was a last-minute request. Their helpfulness, kindness, and friendly attitude were truly remarkable. The pricing... See more

Rated 5 out of 5 stars

A much better experience than with the larger, big name car rental companies. I was looked after by Tony Bowen in Gorseinon, near Swansea, who was friendly relaxed and, best of all, did not try to har... See more

Company replied

Rated 5 out of 5 stars

As Motorhome newbies hiring from Days seemed like a good idea….and it was ! From start to finish our 4 days was made so much easier by the help we were given by Dave when we collected the vehicle. Hi... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Days in Swansea. We would particularly like to thank Dave & Pete for being so helpful & friendly with the handovers. A lovely quality camper van which we really enjoyed for our... See more

Company replied

Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Recreational Vehicle Rental Agency
  4. Truck Rental Agency
  5. Van Rental Agency

Written by the company

Discover a wide range of over 12,000 hire vehicles at Day's Rental, in 12 UK locations, including cars, vans, minibuses, motorhomes and more. Flexible hire periods mean you can choose to run a hire vehicle for just 1 day or up to 36 months. Receive an instant quote at any time, anywhere, with our handy 24/7 quote system.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

429 reviews

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4.5

All reviews

(429)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Don't rent a van very often but with…

Don't rent a van very often but with moving house had no choice. The staff were excellent and the vehicle I hired was spotless inside and out ,will defo use them again .

January 18, 2022
Unprompted review
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Reply from Day's Rental

Thank you for your kind review, Carl!

Best wishes,
Sarah

Rated 5 out of 5 stars

Couldn't fault it!

Whole experience was seamless. After requesting a booking, I was pleased to receive a phone call advising me that the vehicle I'd requested was indeed available. A welcome touch as opposed to the usual email confirmation these days.
Upon arrival to the centre in Wrexham I was greeted by Carol - a lovely lady wearing a constant smile. Exceptionally friendly and many laughs were had!
I'd highly recommend Day's Rental Wrexham. An efficient service.

January 18, 2022
Unprompted review
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Reply from Day's Rental

Hi Sarah,

Thank you for taking the time to leave us this great review. It's great to hear you had a wonderful experience and service from our team at Wrexham. We hope to see you again in the future.

Thanks,
Sarah

Rated 5 out of 5 stars

Excellent service

Excellent service, would definitely use again.

January 5, 2022
Unprompted review
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Reply from Day's Rental

Hi Rachel,

Thank you for your kind review! We look forward to seeing you again soon.

Best wishes,
Sarah

Rated 5 out of 5 stars

The service yet again at Wrexham…

The service yet again at Wrexham industrial estate Days Rentals was very helpful and gave us excellent service Carol & Cath well done will be using them again , We have used these twice now and both times have been very friendly and helpful would totally recommend to others to use thank you again.

January 2, 2022
Unprompted review
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Reply from Day's Rental

Hi Gareth,

Thank you for your kind review. We're pleased to hear you had another great experience with us recently and hope to see you again soon.

Thanks,
Sarah

Rated 5 out of 5 stars

A pleasure to deal with

A pleasure to deal with - prompt, efficient, and very professional. I called to make an initial enquiry and was greeted by a very helpful and knowledgeable lady called Carol. I booked the van straight away and turned up on the agreed day, the van was immaculate and ready. Carol dealt with all the paperwork and one of the staff had turned it round ready for me to drive away. Great service - I would recommend them to anyone and they were the most cost effective!

December 6, 2021
Unprompted review
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Reply from Day's Rental

Hi Paul,

Thank you for taking the time to leave us this great review! We're pleased to hear you had a great experience with us and hope to see you again soon.

Thanks,
Sarah

Rated 5 out of 5 stars

I had excellent service from Newport…

I had excellent service from Newport days rental lovely friendly service from Adam days rental is excellent value for money compared to any other van rental company they even offer price promise

December 5, 2021
Unprompted review
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Reply from Day's Rental

Hi Andrew,

Thank you for your kind review! It's great to hear you enjoyed your recent experience at our Newport branch.

Best wishes,
Sarah

Rated 5 out of 5 stars

Definitely recommended

Vehicle was very clean and the staff were very helpful both at the start and end of hire.
Would definitely use Day's Rental again.

November 21, 2021
Unprompted review
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Reply from Day's Rental

Hi Matthew,

Thank you for your great review. We look forward to welcoming you back soon.

Best wishes,
Sarah

Rated 5 out of 5 stars

Days Wrexham - This couldn't have been easier

This couldn't have been easier. I used their sire online to find the vehicle I needed. I reserved it through the online process and duly turned up. The staff were quick and efficient, telling me all I needed to know (such as keeping the hire slip in the van in case I needed ID at the tip (which I did!)). I finished moving my mother in law (don't make any jokes about leaving her at the tip!! :-) ) earlier than we had expected, so I took the van back. I was ready to pay for the 3 days and left to drive home. On my way, Carol called me and informed me that, as I'd returned the van early, I had one less day to pay, so to expect an additional refund on top of my deposit. A very pleasant ending to a very pleasant experience. Thank you Days - from a very infrequent van hirer who was previously nervous of the process. :-)

November 17, 2021
Unprompted review
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Reply from Day's Rental

Hi Neil,

Thank you for your kind review. We're pleased to hear you had a great experience with our team at Wrexham and hope to see you again in the future!

Best wishes,
Sarah

Rated 1 out of 5 stars

Swansea

Having done my homework and knowledge about what vehicle I wanted to purchase I visited days rental Swansea I spoke to a gentleman briefly and had permission to view some ex rental motorhomes so I did. After this I entered the building and stood patiently in the foyer where a large salesman approached me
I quickly explain exactly what I needed and he says to me "calm down buying a vehicle is a pleasurable experience don't get in my face" this person's reactions to me completely took me by surprise as I was approached by the gentleman and didn't think I was acting anything other than normal. I felt humiliation and upset this man made me feel so awkward. I exited the property quickly and quietly.
Does this man know how to deal with all kinds of different people that walk through their doors as we all come in different shapes sizes and personalities. So disappointed.

November 12, 2021
Unprompted review
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Reply from Day's Rental

Thank you for your review. As disappointing it to receive a negative review, it is always important to investigate the facts and establish if we have acted less than professionally, we learn, improve and deliver even higher standards of customer service for the future.

Our investigation firstly established that you wanted to buy a vehicle and not rent one. Your experience was not with Day’s Rental but was with a sister company called Simply Vans. Further enquiries found you wanted to purchase a motorhome vehicle citing that you had a large quantity of cash to do so.
It was explained you could not pay with cash because of industry financial regulations and that a bank transfer would need to be arranged. You were described as excitable and frustrated at this, approaching the salesman to the point he felt not only conscious of the risks posed by Coronavirus, but also physically threatened, prompting him to request you step back. The salesman did ask you to calm down, but this appeared to have irritated you further, causing you to declare you would go elsewhere and you walked away.

We respect and acknowledge your opinion but repeat that your review is misplaced and should not be recorded against Day’s Rental. This is because your experience was with another company, Simply Vans.

We have requested Trustpilot arbitrate in respect of this matter.

Regards
Day’s Rental

Rated 5 out of 5 stars

Top service from Adam Evans and the…

Top service from Adam Evans and the guys at branch. Will definitely be returning 👍👍👍👍

November 6, 2021
Unprompted review
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Reply from Day's Rental

Thanks for your kind review! We look forward to seeing you again soon.

Take care,
Sarah

Rated 5 out of 5 stars

Days Rental Wrexham

Helped me out when my removal firm let me down. Was left in a position of having to find a large van last minute (so I could move myself) at very short notice. I explained my situation and was called back within minutes after a quick van stock check.
Friendly, helpful and reliable service. Exactly what I needed when in a very stressful position.
Thank you.

November 2, 2021
Unprompted review
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Reply from Day's Rental

Hi Dave,

Thank you for your great review! We're happy to hear you had a great experience and service from our team recently. We hope to see you again in the future.

Best wishes,
Sarah

Rated 5 out of 5 stars

Day's Wrexham Branch

We hired a van for a house move from Day's in Wrexham and were very happy with the service. We were helped by Carol in reception, and she was absolutely lovely and a huge help. Excellent customer service, great vehicle, and a wonderfully warm lady to talk us through everything.
Thank you Day's, and a special thank you to Carol.

October 29, 2021
Unprompted review
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Reply from Day's Rental

Thank you for your great review, Luke! We will pass on your kind comments to the team at Wrexham.

Best wishes,
Sarah

Rated 5 out of 5 stars

Great Van Hire From Eastleigh

Hired a van from the New Eastleigh (Southampton) branch and the whole experience was excellent. Gemma dealt with us from start to finish and the service was excellent. Emailed when promised and was understanding when we were worried about bring the vehicle back in time. The van was brand new, the perfect size and the best local price. When we came to collect the van Mark checked the vehicle out to us and this was very smooth with no issues. We would use you again and tell our friends how great you had been. Thanks for making our house move easy.

October 26, 2021
Unprompted review
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Reply from Day's Rental

Hi Elaine,

Thank you for taking the time to leave us this great review! We're happy to hear you enjoyed your experience at our new branch in Southampton. We look forward to seeing you again in the future.

Best wishes,
Sarah

Rated 5 out of 5 stars

Hired a van from Aberystwyth branch

Hired a van from Aberystwyth branch, Mark was very polite and had everything ready, very quick and smooth collection and return. The van was brilliant and was clean and almost new.
Thanks again Days rental, will use your services again.

October 24, 2021
Unprompted review
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Reply from Day's Rental

Thank you for your kind review! We're pleased to hear you enjoyed your experience with us recently and look forward to welcoming you back again soon.

Take care,
Sarah

Rated 5 out of 5 stars

Needed a van

Needed a van. Hired one from Days Aberystwyth in the recent past. Mark & Holly we’re very pleasant, friendly and professional. Everything was explained and managed well. All aspects of my experience was pleasing. Thanks.

October 22, 2021
Unprompted review
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Reply from Day's Rental

Hi Dai,

Thank you for taking the time to leave us this great review. It's great to hear you were pleased with your experience at our Aberystwyth recently. We hope to see you again soon.

Best wishes,
Sarah

Rated 5 out of 5 stars

Rented a Motorhome for the first time

Rented a Motorhome for the first time, Peter and Dave were really helpful, gave advice and explain everything clearly. When we came back even showed us other vans as we are going to hire again for our next holiday.

Many thanks
Julie & Chris

October 22, 2021
Unprompted review
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Reply from Day's Rental

Thank you for your great review, Julie! We're glad you enjoyed your experience with us and look forward to welcoming you back again soon.

Best wishes,
Sarah

Rated 5 out of 5 stars

I have used day's Wrexham a number of…

I have used day's Wrexham a number of times,normally last minute.
Kath,Tracy and Carol have always gone out of there way to help ,always excellent service.
Highly recommended.

October 13, 2021
Unprompted review
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Reply from Day's Rental

Thank you for your kind review! We're pleased to hear you always have a great experience at our Wrexham branch. We look forward to seeing you again soon.

Best wishes,
Sarah

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. We dealt with Stuart and Dave and returned motorhome to Peter and Mel. We booked late so had to have what was available, mentioned this to Mel and Pete and they showed us the others so we know what we want for next time when we book earlier! Derek and Sue.

October 9, 2021
Unprompted review

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