The material is wonderful and looks great in videos. But my original order was off by 2 feet in width. I then asked to have three feet more and was charged the full price. I also guess I mistakingly p... See more
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Company details
Written by the company
Dbackdrop is an online company that provides photography backdrops with reasonable price and excellent service.
Contact info
United States
- service@dbackdrop.com
- www.dbackdrop.com
Replied to 36% of negative reviews
Typically replies within 24 hours
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Looks Are Deceiving
The backdrop I received was not nearly as beautiful as they make it look on line, The colors on the website were brilliant, and the one they sent is mostly brown. I’ve emailed them several times and never got a response.
Really disappointing. Would NOT recommend!!!
Customer service is awful I have been…
Customer service is awful I have been trying to return an item for 3 weeks now. I barely get a response and not helpful at all
Bought 3 "Wizard of Oz" Backdrops for a…
Bought 3 "Wizard of Oz" Backdrops for a Middle School Production of Wizard of Oz,they worked great and filled the space we needed!
Definitely worth it. The only backdrop company you’ll ever need!
As a professional photographer I can stress enough how amazing these backdrops are. I bought one of their designs last year. A 10x20. The biggest size possible. It was great. I had AI make me a custom backdrop which I ran through another program to upscale the quality. Then the sent it to Dbackdrop for my second order. Another 10x20 print. I just got it today and I am blown away by the quality. Also their customer service is quick and helpful. This is an A+ company all around. We need more businesses at this scale of good customer service, good prices, and great products.
Excellent service
Great communication with what I wanted. Good value and fast delivery.
Excellent backdrop. Will certainly use them again.
Support is awesome!
What I like about this company is that the backgrounds are beautiful and they come in a timely manner.
Support will reach out to you if they see an issue or have a question, even on a weekend.
Thanks Lisa!!
The product ended up being really good…
The product ended up being really good and arrived in a decent amount of time with the expedited shipping, but I didn't get a proof and I wasn't able to communicate with the company.
I ordered this for our organization ..
I ordered this for our organization ... they're happy with what they received and are anxious for our next event.
Timely Delivery and Quality
Material and photo are extremely poor…
Material and photo are extremely poor quality and look nothing like the online picture.
It is fraudulent advertising of the merchandise and they make it impossible to return.
DO NOT PURCHASE FROM THIS WEBSITE!!!
Dbackdrop material feels good and looks…
Dbackdrop material feels good and looks great!!! The backdrops look very, very elegant! I have ordered backdrops from other company; however, the DBackdrop’s backdrops are first class!
Product is Good
The product arrived and is exactly what I purchased.
Shipping was very slow. Needs improvement.
The backdrop was exactly as ordered
The backdrop was exactly as ordered. Strong color and easily used for my studio.
I have not received backdrop…
I have not received backdrop…. I have emailed you guys and dont have a number to contact you!…., it has been over 3 weeks that I ordered it…. Order was placed on Dec 11 2025. Please let me know what I have to do

Reply from Dbackdrop
Whoville
Beautiful backdrop, better than expected! Had to order a bigger one to make it outstanding! Love it, great quality!
I I used the backdrop of a Victorian…
I I used the backdrop of a Victorian living room with fireplace and Christmas tree at my annual holiday open house. Everybody posed for pictures and it was a big hit. The quality was first rate, and when the camera is positioned correctly, it actually looks like you’re in an elegant living room celebrating Christmas.
Bad customer service
I received the product and the next day I emailed customer support to initiate a return. They have not returned my email. The product is low quality, beware. Easily wrinkles. Thin cheap fabric.

Reply from Dbackdrop
I really like my Titanic photo backdrop…
I really like my Titanic photo backdrop which I been ordeing and bought from Denny..
Good to know about this
Good to know about this, have a discount when you signup .
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