We had a very sizeable waste disposal bill, Liam Flaherty from Direct Business Group made it effortless, and we ended up cutting the bill in half. Between removing bins, to ringing suppliers to clarif... See more
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Company details
Written by the company
We help you and your business get on with what it is that you do best. By taking the stress, strain and hassle from your utilities.
Contact info
2 Mandarin Rd, DH4 5RA, Houghton le Spring, United Kingdom
- 0800 031 5470
- contactus@dbsne.com
- www.dbsne.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 24 hours
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Paul was very helpful and took the time…
Paul was very helpful and took the time to clearly explain the contract and answer my queries.
The process for signing forms was very easy and efficient. Would definitely recommend.
Direct Global have been exceptional!
Direct Global have been exceptional. Ryan, Alex and Emma took the time to sort out our energy renewals for Trenance Holiday Park, including managing and correcting issues across 30+ electric meters that our previous supplier had left unresolved. Their professionalism, attention to detail and willingness to go the extra mile made a real difference. We couldn’t be happier with the service. We would highly recommend their team without hesitation.
Dealt with a Steven Parodi who promised…
Dealt with a Steven Parodi who promised me all sorts, turns out he sold me a 'pass through' tariff without telling me this, he is no longer with the company so I have nowhere to go with this, I would strongly advise not to do business with this company, disgusted!

Reply from Direct Global
After having contract issues with Total…
After having contract issues with Total Energies, Stacey from Direct Business solutions stepped in and managed the problem until it was resolved. Excellent customer service from her.
I’m so pleased to get assistance from…
I’m so pleased to get assistance from direct global in regards of the changing my energy supplier for my business and I am also very pleased that their customer support has been excellent specially the young gentleman called TRENT who has been working professionally on this issue and has made it very easy for me to get through so smoothly and I am very pleased with his help and handling the matter, I would appreciate it very much and specially thanks again to TRENT who has been awesome
Kind regards
Reza
Found Direct Global on a Google search
Found Direct Global on a Google search, looking for a better deal than Amazon. Great prices, great boxes, a wide variety of boxes and deals. The added tape is good quality and useful and the next day delivery option is brilliant.
I got nearly all the boxes I needed and then saw an advert in my local online group for used moving boxes for sale. I purchased them, and when I picked them up, they were clearly used in a move; however, they had a lot of life left in them. The name on the boxes..... Direct Global.
Charlotte & Tom were very helpful
Charlotte & Tom were very helpful, kind and easy to understand.
They both went above and beyond to help both with the new electricity supplier and leaving the old supplier
Not just another energy company, the best!
I cannot praise this company enough! After putting my faith into Michael, Jack and Alex they delivered exactly what they promised. They were friendly, helpful and kept in touch throughout, finding the best deal for all my energy. I have dealt with a lot of brokers so if this company do call you put your trust in them because they are the best!
Thanks guys :-)
Electricity contract renewal
I was contacted by Layna regarding my electricity supply and I was a bit wary to start with as I had previously experienced very poor service from a different energy adviser at another company that caused me significant problems when it came to the renewal . Layna was very helpful and supportive in sorting out my requirements and it was Richard who negotiated with my existing supplier a very attractive renewal for me so I would have no hesitation in recommending this company to others.
I have been working with Danielle…
I have been working with Danielle Galbraith for the past two years and we have agreed a long term electricity contract with a great deal in place. Danielle and the team at Direct Global have made recommendations that mean the savings already made are now even larger than before. Great service
Fabulous place to work
Fabulous place to work! Great leadership team who strive for greatness and support you along the way. 3 years service so far and never looked back!
Great Experience Working at Direct Global
I have worked at Direct Global for just over a year now. After working in the energy sector for around 8-9 years, it’s refreshing to work at a company who do things the right way.
Great Service Once Again
I have dealt with Dean Hardy for a couple of years now and I can't fault him or DBSNE. Dean knows a lot about the energy industry, and goes out of his way to understand our business requirements.
Great service
They provided our business with transparent information and advice regarding our electricity contracts. Our partnership has proved to be extremely useful in ensuring that our costs are minimized and it is reassuring to know that they monitor our contracts continually.
Very efficient
Stacey has been very supportive as we moved our business to a new address. She has been quick to respond and has dealt with any queries from both us and our providers effectively.
Friendly helpful dealings with Dean…
Friendly helpful dealings with Dean Hardy who knew his products well & answered all our queries about renewing energy contracts
First class service as usual.
As a business we have ben using Direct business solutions for approx 8 years now, and they have saved us tens of thousands of pounds over the years, by getting us great deals and long term contracts. The Sales team especially Chris Hall are very knowledgeable and not pushy at all, and i would recommend them to anybody. They are far better than a previous broker we used. First class service, keep it up.
Dealt with Jamie Mulvaney today
Dealt with Jamie Mulvaney today, all very professional
an excellent company to deal with.
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