Direct Global Reviews 

After Sales Service. I had an issue with a scammer trying to alter my electricity contract. I called Direct Business Solutions and they resolved the problem very quickly.

Amazing service from Samantha Mcleod and Scott Moran, they got my business a massive saving on my energy bill
Would 100 % recommend them

Direct Business Group signed me up for metering services with Siemens a year before my contract start date so I'm currently having to pay Siemens for a service I don't need! Despite following up with Direct Business Group weekly, they've done nothing to rectify it! I really wouldn't recommend.

Help us to find very competitive electricity rates.

Re Dean Hardy he is efficient, helpful and always does a good job, and with being a charity it’s all about the money he delivers.

Both Ethan and Mike were fantastic, no use of jargon and explained everything clearly. It all made sense and both were personable, eager to help and found us a much better rate, despite being on an okay one before. Very happy customer.

Great service from DBS. Wayne really tries to resolve solutions and gets you the great deals making you feel like your business really matters and they are trying their very best for you to get the best deals.

Dean was very helpful, nothing was too much effort. After a bad experience Dean made me feel I could trust him to get us a deal that was in our best interests.

Great customer service, extremely patient and helpful, nothing too much trouble. Appreciate all the help and guidance.

Craig and Barrie were polite and explained the process clearly. First dealing with them but everything seems top notch.

Spam me with telephone calls despite being TPS registered. Then spam email explaining why they rang! No respect for privacy.

Great customer service, I really feel we have built a great relationship, where DBS Danielle understands our business and gets us great prices. She goes the extra mile, and deals with our supplier on our behalf tying up loose ends and resolving queries with them, freeing up our business's time and saving us a lot of money. We have been with them since 2022 and their prices have been so competitive that no other company - and I have tried, has got close to them.

Absolutely devastated. Told my rates would go down if the market shifted. An absolute lie. Account manager gone silent, won’t reply. Complaints team have followed up but seem to have a water tight response to every email or WhatsApp. Never will do business will these crooks again. Not sure how they sleep at night. No compassion, no empathy. Avoid at all costs.

Mr Paul Cudlip keeps me updated always as and when energy prices change ( up or down ) and the professional help that he offers gives me confidence in his company business acumen.

Jonathan was very helpful and he seems to know his products.
Happy to recommend him

Jonathan was very helpful and patient whilst going through our renewal for our Gas and Electric.

Great customer service, both Cain and Jamie very profesional and friendly, thank you to both for your help.

Stacey Patterson is a superstar. We have switched to British Gas from Kings Gas and Power and between the 2 companies my workload has increased from 2 hours per month to 2 hours every other day trying to sort out readings, invoicing and payments.
Stacey is liaising with BG for me every day until we get things sorted.
Not a great experience but Stacey is great.

A huge thank you to Wayne who sorted out the renewal of our utility contract.
Very helpful, full of knowledge about our requirements.