Home purchase completion Dear Sophie O' Shea. DC LAW I am writing to express my sincere thanks and appreciation for your professional help and guidance throughout my home purc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
For two decades, DC Law has been providing a client-focused, nationwide service across its three UK offices. Courtesy of expert teams of solicitors, licensed conveyancers and legal executives, our clients are able to enjoy a supportive service focused on making every step of their home move matter as refreshingly straightforward as it can be.
Southport Business Park, Wight Moss Way, PR8 4HQ, Southport, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Keran was excellent at handling my late fathers property,everything went smoothly,would highly recommend.

Reply from DC Law
With the fact that we were a long distance apart, Nasreen Akhtar handling of the sale of the flat was extremely good. I was kept fully informed of progress and the steps were clearly explained so I knew what was going on. I could not have asked for better.

Reply from DC Law
Sonia Jutla was a great. She was responsive and very proactive at every stage of our house buying process. When things slowed down she ensured she was chasing at all time to get the purchase completed.

Reply from DC Law
1st a thank you nasreen.
For speaking to me like im a real person and talking me though what I had to do AND being understanding when I did it a wee bit wrong but most important laughing with me . Only have ONE but not everyone has a printer or access to one .

Reply from DC Law
I found Cheryl England to be very professional in handling the sale of my late father Mr. Landell estate.
She was very courteous and exercised a great deal of patience when responding to my numerous questions.
my siblings and I very much appreciated having her dealing with our case. As executor I found her to be extremely helpful.

Reply from DC Law
Completed a sale after over 3 months.
Very slow in responding and i literally recieved 3 phonecall in 3 months, all 3 calls in the last 10 days before completion.
Left at least 6 voicemail, they dont care, I was lucky to get 1 call back.
They added a £200 expedition fee, i spoke to them on a call " I dont want to expedite the sale, so delay completion by 24 hours if you have to", so I dont have to pay.
I was selling, not in a rush, no mortgage, why would dclaw not notify me that I was liable for £200? Incompetence, as they dont care, they just added it to my bill without telling me. Even after I said "delay completion by 24 hours if you have to".
Called to complain, no response.
Emailed, was told the 3 day rule applied. No acknowledgement that they should have done as i instructed.
I might speak to the ombudsman as they are hoping i just go away.
If you are looking for care and attention on a life changing case. Dont bother

Reply from DC Law
I had the pleasure of working with Sonia for my first house purchase, and I couldn't have asked for a better conveyancer. Buying a home for the first time can be quite daunting, but Sonia guided me through every step of the process with professionalism, patience, and expertise.
She was always responsive, kept me informed throughout, and explained everything clearly in a way that was easy to understand. Her attention to detail and proactive approach helped make the transaction as smooth and stress-free as possible.
I felt confident that my purchase was in safe hands from start to finish. I would highly recommend Sonia to anyone looking for a reliable, knowledgeable, and supportive conveyancer. Thank you for helping make my first home purchase such a positive experience!

Reply from DC Law
I can thoroughly recommend DC Law, and in particular their wonderful Conveyancing Solicitor Nasreen Akhtar, who went above and beyond in managing the sale of my late mother's house and keeping me informed throughout via emails and calls. In fact, I can doubly recommend Nasreen, as the first potential sale fell through at the last minute, and at all times she guided us through both processes with expertise, professionalism and a very friendly, approachable manner. Many, many thanks,
Peter Hale

Reply from DC Law
We are writing this out of sheer desperation. We are due to complete our property sale ahead of a complex international relocation next week, and DC Law has gone completely radio silent.
Our conveyancer and the main switchboard have completely refused to answer our phone calls for months. We have called our case handler directly and the main office multiple times, left numerous voicemails, and have received zero replies. They have entirely failed to keep us up to date with our case, even now during this critical time right before completion.
Furthermore, they were incredibly slow in updating documents and contacting Property Management Company for a pack, despite us raising this as a priority first thing.
We lodged an urgent Formal Complaint last night to the dedicated management inbox regarding outstanding contract terms, and this has also been ignored with no update or reply. We currently have no idea what is happening with our sale or who we can possibly contact next to get an answer.
We need a senior manager from DC Law to contact us immediately with a status update. And then later ensure all the problems we have had are investigated and the company improves.

Reply from DC Law
Great experience with this company, particularly with the conveyancer Nasreen Akhtar. She is brilliant.
From first contact with Nasreen she explained what would be involved in the process and helped us to understand each stage, answering any questions with clarity and patience.

Reply from DC Law
What should really have been a relatively straightforward transaction got quite tricky at times. There were several points where I really needed advice and my solicitor Jake was brilliant, and definitely protected my interests. Aside from that communication was spot on, I very rarely had to chase for updates and when I needed to talk, the phone was always answered. The online dashboard was a big help as well. I highly recommend this service,

Reply from DC Law
My conveyancer Megan was always responsive to all my questions, which was greatly appreciated throughout the sale process. Couldn’t be more grateful for all her help in getting the house exchanged and completed. Was a great weight off my mind that i didn’t have to worry about anything, many thanks.

Reply from DC Law
Dealing with Harry Cotton at DC law he was friendly and kept us updated at each stage of the sale. Highly recommend him.

Reply from DC Law
Emily and the team were professional, communicated efficiently and progressed the sale of our property without any major hitches. I would happily recommend.

Reply from DC Law
Caitlin Hall was fantastic from start to finish dealing our house purchase/sale. Also the eWay app was very informative and easy to use.
As stressful as moving house can be, Caitlin made it as stress free as possible, her communication and professionalism were at a very high standard, keeping in contact for updates and always replied to us same day.
Highly recommend Caitlin Hall at DC Law :)

Reply from DC Law
DC Law offered an excellent service. Jake was so very helpful & always on hand if I had any questions. He provided constant updates throughout the entire process with consummate professionalism. I cannot recommend them highly enough.

Reply from DC Law
Jake was my conveyer for the sale of my property. All of the the paperwork and forms were done via the online portal which made things easier and smoother and could keep track of progress.
Overall an easy, smooth transaction.

Reply from DC Law
I made a full complaint, was promised better services and yet nothing changed.
After more than a year, after all the "we've learned the lesson", it's still freaking impossible to get an update from solicitors. It's even worse, they keep ignoring the client. It's so frustrating.
DC Law did not handle the situation with the level of care, professionalism, or judgment I would expect when a seller is relying on legal advice and dealing with exchange/completion deadlines.
Selling a property is stressful enough without feeling that the conveyancer is adding pressure rather than helping manage it. Based on my experience, I would not use this firm again.

Reply from DC Law
Nasreen was excellent in her approach to my requirements and was very easy to get in touch with and also to speak with. She explained anything I was concerned about. Would thoroughly recommend

Reply from DC Law
The company was very helpful when you contacted them, however nearly all communication was via email. I didn't feel that there was much information provided from them unless I asked. For the fees charged, I think they could update the client more frequently. I never even received a phone call upon completion, I just received an email. It's been 30 years since I last dealt with a house move and must admit I don't like the new way of doing things.

Reply from DC Law
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.