DEAL DIRECT FINANCIAL SOLUTIONS LTD Reviews 

633
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have used deal direct for almost 10 years. The same person has consistently given a great service that is tailored honest and speedy

Rated 5 out of 5 stars

Really no hassle no over complicated forms just get the best offer out there and great communication.

Rated 5 out of 5 stars

Simon was our mortgage advisor. We had several issues getting a mortgage when trying independently. As soon as we spoke to Simon he went through everything with us, gave us advice on all different mor... See more

Rated 5 out of 5 stars

Previously mortgage free, we wanted to borrow a sum of money for some home improvements. Lee Conway was superb and arranged an appropriate small mortgage fixed rate for 5 years with rapid turn around... See more

4.9

Excellent

TrustScore 5 out of 5

633 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(633)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had an appointment with Simon

I had an appointment with Simon. He was very knowlegable and answer on all my questions. Simon provide me with all require information to make our decision easy. Simon helped us to complete the deal and keep me up to date with every step. We are please with the support and defently will recommend the company. Thanks again.

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Highly professional

Thank you to Michael Axtell for a very good and highly professional job on my case which make the application so smooth and quick beyond my expectation. Very good job and highly recommended!

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

Lee as ever is the best !

Lee as ever is the best ! Always finds the best way forward for the mortgage, no fuss, clear, direct and doing the best for us. Highly recommend ! Thank you !

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

Throughly recommend!!

The Deal Direct team made the process of remortgaging really easy! It was finalised within a few days. They were particularly attentive and made sure we understood each stage of the process. I throughly recommend their service :) Thank you to Katie and Mike especially!

November 23, 2022
Unprompted review
Rated 5 out of 5 stars

Definitely give them a go especially Simon and Nigel!

Dealt with brilliantly by Simon Tai, who sorted us out with a new remortgage and helped us save around £1500 a month! As well as the great service from Simon, we were also looked after for our protection needs by Nigel Button, who found us a good deal and got my cover sorted straight away. Easy process, great communication and got us everything we needed all pain-free!

October 31, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent from start to continuation…

Excellent from start to continuation clear monthly reports smooth online proofing. I dealt with Simon Tai and was very impressed with his professional and methodical approach and actions. I will be contacting these on a mortgage renewel when that time comes without a shadow of a doubt. Excellent. Including the whole team.

October 20, 2021
Unprompted review
Rated 1 out of 5 stars

An awful experience from start to…

An awful experience from start to finish. Put in touch with a solicitors that took 6 months to complete & give conflicting information throughout.
Finally given a bill of £1500 to be paid in full on completion after never having this explained properly at the start. I assumed the finders fee was either added to the mortgage or agreed between finder & lender. At no point was i told that the completion fee would be paid in cash in full. Left with a bitter taste

September 29, 2022
Unprompted review
Rated 1 out of 5 stars

ABUSIVE COMPANY WITH ABUSIVE FEES

They were making up the numbers to convince you about the good deal they offer you from the very first day. When the mortgage is finished and you have to pay an amount of money you didn't expect and I asked them for clarification and a delay to pay their abusive fee of £600, they blame the solicitors they had previously chosen and to myself.

AVOID TO ALL COST. IT IS ALL A BIG LIE!!!!!!!

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

DDFS - Superb and rapid.

Previously mortgage free, we wanted to borrow a sum of money for some home improvements. Lee Conway was superb and arranged an appropriate small mortgage fixed rate for 5 years with rapid turn around and payment into our account, all with in 10 days from initial call to receiving the money. Due to recent issues in the economy, the rapid turnaround meant we secured a great rate prior to interest rates shooting up. Couldn’t fault the process and Lees manner in assisting us. Many thanks

September 29, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look