Decoris Diamonds  Reviews 

860
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and friendly staff for making every visit feel personal and stress-free. People frequently mention that the custom jewellery and rings exceed expectations with their stunning craftsmanship and flawless quality. Some reviewers were happy with the remarkably quick turnaround times, noting that orders are completed efficiently even under tight deadlines. Consumers also noted the transparent guidance on materials and the excellent aftercare support that builds lasting confidence. Buyers feel that the business offers fantastic value for money alongside a smooth and enjoyable purchasing journey from start to finish.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the exceptional... See more

Staff

Customers consistently note positive experiences with staff, highlighting their extensive knowledge,... See more

Service

Clients share positive opinions on service, consistently describing their experiences as exceptional and... See more

Quality

Reviewers mention positive feedback about quality, highlighting exceptional craftsmanship and flawless... See more

User experience

Users describe positive interactions with user experience, highlighting seamless and enjoyable journeys from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mursalin and his team are amazing! We are repeat customers and this is all down to his personalised experience. From our first interaction with him we knew he would provide us with what we visio... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to deal with Decoris Diamonds, I've been shopping and recommending them for years now. Easy to deal with, honest, trustworthy, and transparent. Which is why they are always the firs... See more

Company replied

Rated 5 out of 5 stars

Decoris brought our vision to life, creating my dream ring alongside a stunning ring for my fiancé. The attention to detail, precision, and artistry in both pieces is remarkable. The process was seaml... See more

Company replied

Rated 5 out of 5 stars

Amazing team, fantastic attentive service and we are extremely delighted with the platinum family ring they designed and made for our son's 21st. Would highly recommend using Decoris. First class serv... See more

Company replied


Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jeweler
  4. Jewelry Designer
  5. Jewellery Manufacturer

Written by the company

Our expert team of gemologists at our Canary Wharf office are committed to crafting exquisite engagement rings, wedding rings and fine jewellery to the highest quality, tailored especially for you. From diamond engagement rings and wedding bands, to delicate pendants and diamond earrings, our jewellers meticulously and lovingly hand make each piece to last a lifetime.


Contact info

5.0

Excellent

TrustScore 5 out of 5

860 reviews

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5.0

All reviews

(860)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Service and Stunning Selection at Decoris Diamonds & Jewellers

We had an outstanding experience at Decoris Diamonds & Jewellers. The service was exceptional from the moment we walked in. The product selection was stunning, with an impressive variety of beautiful and high-quality pieces.

Special thanks to Mursalin, who assisted us throughout our visit. His expertise and advising were invaluable, helping us find the perfect pieces with confidence. Mursalin was both professional and friendly, making the entire process enjoyable and stress-free.

We highly recommend Decoris Diamonds & Jewellers for anyone seeking top-notch service, exquisite products, and a welcoming atmosphere.

April 13, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your glowing review! We’re thrilled that Mursalin and the team made your experience exceptional and stress-free. Your recommendation means a lot to us. We look forward to welcoming you back!

Rated 5 out of 5 stars

The best!

Had a unique and personal experience picking out our wedding rings. The team at Decoris ensured I got what I wanted in terms of design and budget. Furthermore, the team have been so patient with back and forth in changing the sizes of my rings until it was the perfect size. Excellent and prompt communication provided by the team, can count on the team to deliver well. Definitely will be coming back for more diamonds :) Thank you to Decoris Diamonds for a special experience and beautiful rings!

July 30, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your wonderful feedback! We’re delighted that we could provide a personalised experience and ensure your rings were perfect. Your appreciation for our communication and service means a lot. We look forward to helping you with more diamonds in the future!

Rated 5 out of 5 stars

Wonderful experience choosing our rings

It was a wonderful experience to have chosen our lifelong rings with this company. The whole process was informative and we did not feel rushed in our choice. We were offered and shown many options and this was met with patience. There is no other company I would have preferred to go with after my experience and I could not recommend them enough. I wish nothing but the best and success for the brothers in this business, Insha’Allah. Thank you

July 7, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your heartfelt review! We’re thrilled that you had such a positive experience choosing your lifelong rings with us. Your kind words and recommendation mean a lot. Wishing you all the best, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

The entire process was very quick and…

The entire process was very quick and efficient. Didn’t feel stressed as I knew we was in capable hands. Designed the rings to exactly how we wanted it with no disappointment, customer service was amazing and reassuring as they give updates and provide all relevant details. 100% recommend! Very happy customers 😊

July 23, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your fantastic feedback! We’re delighted to hear that the process was smooth and that you’re thrilled with your custom rings. Your recommendation means a lot to us. Thank you for choosing us!

Rated 5 out of 5 stars

Exceptional service

Exceptional service, so so happy with the service from start to finish!! Thank you to the lovely team for helping me find my wedding ring, I am obsessed! The care provided from the team at Decoris Diamonds during, and after is unmatched. Would highly recommend!!

July 23, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your kind words! We’re delighted to hear that you’re so pleased with your wedding ring and the service you received. It was our pleasure to assist you, and we truly appreciate your recommendation. Thank you for choosing Decoris Diamonds.

Rated 5 out of 5 stars

Decoris diamonds gave me and my partner…

Decoris diamonds gave me and my partner the most amazing services, guiding us through choices and ideas and showing us examples of how the items would look and be. They gave me and my partner comfortable hospitality and made us feel so welcome each time we’ve been. Always offering us water/drinks as we enter the room, speaking to us in general about life.

July 20, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your wonderful feedback! It’s our pleasure to provide a comfortable and personalised service. Thank you for choosing Decoris Diamonds!

Rated 5 out of 5 stars

The guys at Decoris made our process…

The guys at Decoris made our process very smooth breaking down where the ring is made, how long it would take roughly to be made and also giving us a piece of mind if anything goes wrong they are willing to go above and beyond for their customers. I wish nothing but these brothers success In Shaa Allah. I would recommend people come to this place to choose their rings.

July 20, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your thoughtful review! We’re pleased to hear that we could make the process smooth and transparent for you. Your kind words and recommendation mean a lot to us. We wish you all the best and look forward to assisting you and others in the future

Rated 5 out of 5 stars

Exceptional service from the decoris…

Exceptional service from the decoris team all appointments are individual calm and relaxed making the experience enjoyable. The rings also came out excellent in there finish.

July 17, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your kind feedback! We’re delighted that you found the service calm and enjoyable, and that you’re pleased with the finished rings. It was a pleasure assisting you!

Rated 5 out of 5 stars

Our journey with Decoris has been…

Our journey with Decoris has been incredibly enjoyable in every aspect. I had no part in the choosing the ring so my husband had to guess my size. Unfortunately it came up big and it needed resizing twice to get it perfect. However, they were exceptionally helpful and efficient with their delivery and service. I’m very pleased and would definitely recommend to friends and family.

June 29, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for sharing your experience! We’re thrilled to hear you found our service helpful and efficient. Your recommendation means a lot to us. We’re glad you’re pleased with your ring and look forward to assisting your friends and family in the future!

Rated 5 out of 5 stars

Had a great experience with Decoris

Had a great experience with Decoris, they made the ring to a very specific design just how we asked and were always accommodating and flexible.

Will be recommending them to everyone.

July 13, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your positive feedback! We’re delighted that we could bring your specific design to life and accommodate your needs. Your recommendation means a lot to us. We look forward to assisting anyone you send our way!

Rated 5 out of 5 stars

Patient and reassuring when helping choose a ring

Happy with the help and advice for my wife & my rings. Definitely would recommend. The brothers at DecorisDiamonds have taken their time to ensure that we find the best diamond rings. I didn't feel pressured rushed to decide. If you spend a lot on a ring then you need to pick out the best. I feel content with their service.

June 30, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your kind words! Your recommendation is greatly appreciated, and we’re glad you’re content with our service. Thank you for choosing Decoris Diamonds!

Rated 5 out of 5 stars

Best Experience for Wedding Rings

Our experience with Decoris has been fantastic! We met with them and they gave us all the time necessary to choose our perfect wedding rings, never pressuring us in speeding up the choice, and always trying to accommodate us in the best they could. The rings were ready quickly, and they were always responsive for any requests we had. The quality of the ring is remarkable and we are still receiving compliments for our choice. We can't recommend them enough! We thank them for making our special day perfect

February 16, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your wonderful review! We’re thrilled that we could provide you with a fantastic experience and help make your special day perfect. Your high recommendation means a lot to us. Thank you for choosing Decoris Diamonds!

Rated 5 out of 5 stars

Decoris Diamonds went above and beyond…

Decoris Diamonds went above and beyond to make sure my wife was happy with the ring she picked for herself. They made sure to show her every option possible. This is the first company we tried and the service provided was unbelievable. they are so easy going, professional and very helpful.
Thank you for your help

June 22, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your kind words! We’re thrilled to hear that our service exceeded your expectations and that your wife is happy with her ring. Your appreciation for our professionalism and helpfulness means a lot. Thank you for choosing Decoris Diamonds!

Rated 5 out of 5 stars

I recently had the pleasure of visiting…

I recently had the pleasure of visiting Decoris Diamonds to purchase a ring, and I cannot express how delighted I am with the entire experience. From the moment I walked in, I was treated with the utmost care and professionalism.

The staff were incredibly knowledgeable and took the time to understand exactly what I was looking for. They provided expert advice and guided me through the selection process with patience and enthusiasm. The quality of the diamonds and craftsmanship of the rings are truly exceptional.

The ring I chose is absolutely stunning, and the attention to detail is impeccable. It surpassed all my expectations. The entire process was smooth, and the customer service was outstanding.

I highly recommend Decoris Diamonds to anyone looking for exquisite jewellery and a personalised, enjoyable shopping experience. Thank you for making this purchase so special!

June 22, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your heartfelt review! We’re delighted to hear that your experience with Decoris Diamonds was exceptional and that you’re thrilled with your stunning ring. Your recommendation means a great deal to us. Thank you for choosing us and for your kind words about our service and craftsmanship!

Rated 5 out of 5 stars

Excellent Customer Service

Customer service at Decoris Diamonds was 10/10. They were highly reccomended by family members and the whole experience from start to finish was very pleasant. Any queries I had I was able to contact the watsapp number and I would always get a response within a very short time. Overall very happy with my purchase and experience and would definetely purchase from them again in the future.

June 12, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for the excellent review. We’re thrilled to hear you had a pleasant experience and that our customer service met your expectations. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Excellent service unlike any other…

Excellent service unlike any other jeweller and matching craftsmanship. Not only are they extremely professional, they are also highly empathetic to individual circumstances and will meet you with a great deal of compassion. I recommend this business to anyone wanting to gift sowmthing not only of luxury but crafted with utmost care and affection.

June 7, 2024
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Reply from Decoris Diamonds

Thank you for your generous feedback. We’re pleased to hear that our service and craftsmanship stood out to you. Your recommendation and acknowledgment of our empathy and care are greatly appreciated.

Rated 5 out of 5 stars

The customer service was really very…

The customer service was really very good. Clearly explained the steps and prices. Super easy communication over whatsapp. Very happy

June 19, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your feedback. We’re pleased that our communication and service met your expectations. Your satisfaction is important to us, and we appreciate your kind words

Rated 5 out of 5 stars

HIGHLY RECOMMENDED

I definitely recommend Decoris to everyone, be it for any occasion! The brothers are so kind and helpful Mashallah. May He grant them and the business all the success, Ameen.

June 7, 2024
Unprompted review
Decoris Diamonds  logo

Reply from Decoris Diamonds

Thank you for your heartfelt review.
Wishing you all the best, and we look forward to assisting you in the future

Rated 5 out of 5 stars

Definitely recommend!

Very friendly service. Made the process straightforward and easy to understand

June 12, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your feedback. We’re glad our service was friendly and clear.

Rated 5 out of 5 stars

Decoris diamonds provided exceptional…

Decoris diamonds provided exceptional service. They explained all my options clearly and never rushed me. I felt fully supported throughout the process. Highly recommended!

May 25, 2024
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Reply from Decoris Diamonds

Thank you for your kind words. Your recommendation is greatly appreciated.

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