www.dekoria.co.uk Reviews 

1,406
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have been searching for years for new chair covers for 10 IKEA Harry chairs. Dekoria customer service is good at responding to emails and they sent me swatches via post to see the materials that I c... See more

Rated 5 out of 5 stars

I bought chair covers for my IKEA chairs, and I was very pleased with the quality, and they fit perfectly. The order was dispatched on time and arrived with full tracking information. I also re... See more

Rated 5 out of 5 stars

We wanted to have our Ikea dining chairs recovered but couldn't find any Ikea stores that stocked them anymore as they are more than 10 years old. But unbelievably we found Dekoria on line after... See more

Company replied

Rated 5 out of 5 stars

Loved that: •Samples were great and matching the quality received. •I've received email updates regarding my order status. •In 2 days curtains leveled themselves out and I didn't require do any i... See more

Company details

  1. Interior Designer

Written by the company

Dekoria offers one of the widest ranges of textiles available from an independent e-retailer, from tea towels to furniture covers to made to measure curtains and blinds. We offer high end quality products and great service at competitive prices making your home makeovers a pleasure and not a chore.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,406)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

ILEA covers

Bought covers for aging IKEA sofas. Covers made, despatched and received more quickly than expected and in time for Christmas. Sofas looking like new again.

December 13, 2024
Rated 5 out of 5 stars

How to bolster your home’s appearance.

Dekoria is a top, top company in the field of soft furnishings and accessories. The quality of my two new bolster cushions from Dekoria are an endorsement of my bold opening statement. Also, the workmanship and superior robust materials used justify the price paid. All this makes Dekoria my go to supplier on future home projects. Thank you again Dekoria.

November 22, 2024
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Reply from www.dekoria.co.uk

Dear Customer,

Thank you so much for taking the time to leave us a 5-star review.

We are glad to hear that you are happy with our products.

Thanks for choosing to shop with us!

We’d love to have you back very soon.


Best regards
Dekoria Team

Rated 5 out of 5 stars

Great fit and great customer service!

My new seat covers are lovely - a great fit - and they even made me a matching large bench-cushion cover from measurements I sent in. The customer service was great. It fits well and I'm really pleased with it.
My only issue was the delivery took a few weeks and I was worried that the package was going to get stuck in Poland. In the end it made it with no extra customs charges - phew!

November 15, 2024
Rated 5 out of 5 stars

Very happy

Took a while to get here but they were made to order so it’s fair that they did and were worth the wait gorgeous curtains, so well made and a lovely fabric. Very happy.

November 6, 2024
Rated 5 out of 5 stars

Refund

I can't say I was pleased with the purchase as it never arrived. I was very impressed though by the speed and efficiency with which the staff, Anna in Customer Services was the one I dealt with, handled a refund. Thank you

October 15, 2024
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Reply from www.dekoria.co.uk

Dear Customer,

we are very sorry that the package never arrived to you.
We appreciate that in spite of this you leave us 5-star review.

Delivery difficulties have now been resolved.

If you nevertheless decide to buy again, we are here for you.

Best regards
Dekoria Team

Rated 5 out of 5 stars

Excellent service from this company

Excellent service from this company, an enormous amount of fabrics to choose from. My order was accepted and completed in a short space of time plus delivery from Poland was very quick. The curtain pelmet I had made was beautifully made, I was delighted with it and will definitely use this company again.

October 25, 2024
Rated 5 out of 5 stars

Seat cushions

The cushion is well made fits chair exactly and are comfortable all in all a good product

October 21, 2024
Rated 5 out of 5 stars

Dining chairs covers.

We wanted to have our Ikea dining chairs recovered but couldn't find any Ikea stores that stocked them anymore as they are more than 10 years old.
But unbelievably we found Dekoria on line after a brief search.
All Ikea furniture that can be recovered, Dekorial can do it.
Hundreds of different patterns & textures amazing prices also.
Ordered six covers and 8-9 days later, hey presto.
Top quality covers and better fit than the original Ikea ones.
Well done Dekoria Thank you.

October 10, 2024
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Reply from www.dekoria.co.uk

Dear Customer,

Thank you so much for taking the time to leave us a 5-star review.

We are glad to hear that you are happy with our products and service.

Thanks for choosing to shop with us!


Best regards
Dekoria Team

Rated 1 out of 5 stars

Parcel never arrived

Parcel never arrived. Slow customer service.

October 3, 2024
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Reply from www.dekoria.co.uk

Dear Customer,

we are very sorry to hear that you did not recived your parcel.

Our customer service has already contacted you to resolve the problem.

We hope that you will be happy with proposed solution.

If you have any questions, please don’t hesitate to contact us: customerservice@dekoria.co.uk

Best regards
Dekoria Team

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