I have been searching for years for new chair covers for 10 IKEA Harry chairs. Dekoria customer service is good at responding to emails and they sent me swatches via post to see the materials that I c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought chair covers for my IKEA chairs, and I was very pleased with the quality, and they fit perfectly. The order was dispatched on time and arrived with full tracking information. I also re... See more
We wanted to have our Ikea dining chairs recovered but couldn't find any Ikea stores that stocked them anymore as they are more than 10 years old. But unbelievably we found Dekoria on line after... See more
Company replied
Loved that: •Samples were great and matching the quality received. •I've received email updates regarding my order status. •In 2 days curtains leveled themselves out and I didn't require do any i... See more
Company details
Written by the company
Dekoria offers one of the widest ranges of textiles available from an independent e-retailer, from tea towels to furniture covers to made to measure curtains and blinds. We offer high end quality products and great service at competitive prices making your home makeovers a pleasure and not a chore.
Contact info
ul. Przemyslowa 10, 58-130, Zarow, Poland
- +48746499750
- info@dekoria.co.uk
- www.dekoria.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top quality product and excellent customer service
The quality of the Poang seat cushion and sofa cushions is excellent. I needed to amend the order after it had been placed and it was dealt with very promptly and efficiently. Communication on delivery status was very good.
Pleased with pleated bolster
Pleased with pleated bolster. Looks super on new four poster bed. Arrived on time.
ILEA covers
Bought covers for aging IKEA sofas. Covers made, despatched and received more quickly than expected and in time for Christmas. Sofas looking like new again.
How to bolster your home’s appearance.
Dekoria is a top, top company in the field of soft furnishings and accessories. The quality of my two new bolster cushions from Dekoria are an endorsement of my bold opening statement. Also, the workmanship and superior robust materials used justify the price paid. All this makes Dekoria my go to supplier on future home projects. Thank you again Dekoria.

Reply from www.dekoria.co.uk
Great cover, well made and fits perfectly
Good communication re delivery, which was fast. The cover material is lovely it fits beautifully and is well made. Transformed the chair
Covers were well made and arrived in a…
Covers were well made and arrived in a timely manner.
Very impressed by the quality of the…
Very impressed by the quality of the seat covers.
Great fit and great customer service!
My new seat covers are lovely - a great fit - and they even made me a matching large bench-cushion cover from measurements I sent in. The customer service was great. It fits well and I'm really pleased with it.
My only issue was the delivery took a few weeks and I was worried that the package was going to get stuck in Poland. In the end it made it with no extra customs charges - phew!
Very happy
Took a while to get here but they were made to order so it’s fair that they did and were worth the wait gorgeous curtains, so well made and a lovely fabric. Very happy.
Refund
I can't say I was pleased with the purchase as it never arrived. I was very impressed though by the speed and efficiency with which the staff, Anna in Customer Services was the one I dealt with, handled a refund. Thank you

Reply from www.dekoria.co.uk
Excellent service from this company
Excellent service from this company, an enormous amount of fabrics to choose from. My order was accepted and completed in a short space of time plus delivery from Poland was very quick. The curtain pelmet I had made was beautifully made, I was delighted with it and will definitely use this company again.
Seat cushions
The cushion is well made fits chair exactly and are comfortable all in all a good product
Good service and product
The product and the ability to get a free sample were amazing. Only small problem is the long delivery from UPS.
Great quality and good value
Great quality and good value, fast delivery very happy second purchase
Dining chairs covers.
We wanted to have our Ikea dining chairs recovered but couldn't find any Ikea stores that stocked them anymore as they are more than 10 years old.
But unbelievably we found Dekoria on line after a brief search.
All Ikea furniture that can be recovered, Dekorial can do it.
Hundreds of different patterns & textures amazing prices also.
Ordered six covers and 8-9 days later, hey presto.
Top quality covers and better fit than the original Ikea ones.
Well done Dekoria Thank you.

Reply from www.dekoria.co.uk

Reply from www.dekoria.co.uk
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







