www.dekoria.co.uk Reviews 

1,406
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have been searching for years for new chair covers for 10 IKEA Harry chairs. Dekoria customer service is good at responding to emails and they sent me swatches via post to see the materials that I c... See more

Rated 5 out of 5 stars

I bought chair covers for my IKEA chairs, and I was very pleased with the quality, and they fit perfectly. The order was dispatched on time and arrived with full tracking information. I also re... See more

Rated 5 out of 5 stars

We wanted to have our Ikea dining chairs recovered but couldn't find any Ikea stores that stocked them anymore as they are more than 10 years old. But unbelievably we found Dekoria on line after... See more

Company replied

Rated 5 out of 5 stars

Loved that: •Samples were great and matching the quality received. •I've received email updates regarding my order status. •In 2 days curtains leveled themselves out and I didn't require do any i... See more

Company details

  1. Interior Designer

Written by the company

Dekoria offers one of the widest ranges of textiles available from an independent e-retailer, from tea towels to furniture covers to made to measure curtains and blinds. We offer high end quality products and great service at competitive prices making your home makeovers a pleasure and not a chore.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,406)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service and excellent fabrics

Great customer service and excellent fabrics, delivered promptly, I highly recommend Dekoria (I bought some new chair coverings to replace the old ones on my Ikea chairs)

September 27, 2024
www.dekoria.co.uk logo

Reply from www.dekoria.co.uk

Dear Customer,

Thank you so much for taking the time to leave us a 5-star review.

We are glad to hear that you are happy with our products and service.

Thanks for choosing to shop with us!

We’d love to have you back very soon.


Best regards
Dekoria Team

Rated 1 out of 5 stars

The blind never arrived after 1 month…

The blind never arrived after 1 month ... I am now waiting for a full refund.

September 26, 2024
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Reply from www.dekoria.co.uk

Dear Customer,

we are very sorry to hear that you did not recived your blind.
The money has been refunded.

Our customer service has already contacted you to resolve the problem.

We hope that you will be happy with proposed solution.

If you have any questions, please don’t hesitate to contact us: customerservice@dekoria.co.uk

Best regards
Dekoria Team

Rated 5 out of 5 stars

Good experience overall

Quick service and delivery. The product was exactly as described and good quality. I would shop again in the future.

September 3, 2024
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Reply from www.dekoria.co.uk

Dear Customer,

Thank you so much for taking the time to leave us a 5-star review.

We are glad to hear that you are happy with our products, service and delivery.

Thanks for choosing us!

It would be a pleasure to have you with us again.


Best regards
Dekoria Team

Rated 4 out of 5 stars

Good quality and good choice

Easy to use website and good selection of kitchen pelmets which we were struggling to find elsewhere. Well made and arrived in timely fashion fortunately well packaged as the delivery person threw them over the garden gate rather than leaving where instructed and it rained but packaging so good they were safe. They were not lined which is not a big issue but would have been preferable.

August 27, 2024
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Reply from www.dekoria.co.uk

Dear Customer,

thank you so much for taking the time to leave us review.

We are very sorry to hear that the driver did not follow the instructions.
We will forward your comments to the appropriate department.

We are glad to hear that you are happy with pelmets.
Please note that on a special request we can also make them linned.

Thanks for choosing us!

Best regards
Dekoria Team

Rated 5 out of 5 stars

The order I made for the sofa bed…

The order I made for the sofa bed arrived at my doorstep and the quality of the cover is/was top class.
Much appreciated for your response.
Will recommend company to others.
Many thanks
Kind Regards
Ray

August 5, 2024
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Reply from www.dekoria.co.uk

Dear Customer,

We are glad to hear that you are happy with the cover.

Thanks for choosing to shop with us!

Best regards
Dekoria Team

Rated 5 out of 5 stars

Great hendriksal chair covers

Great! Look really nice & fast delivery - will definitely buy again

August 6, 2024
www.dekoria.co.uk logo

Reply from www.dekoria.co.uk

Dear Customer,

Thank you so much for taking the time to leave us a 5-star review.

We are glad to hear that you are happy with our product and delivery.

Thanks for choosing us!

We’d love to have you back very soon.


Best regards
Dekoria Team

Rated 5 out of 5 stars

Super efficient returns

Sadly the material we chose when we ordered new chairs covers wasn’t as expected, however the company issued a refund as soon as we returned the covers. We should have followed the advice on the website to get a material sample!

July 31, 2024
www.dekoria.co.uk logo

Reply from www.dekoria.co.uk

Dear Customer,

we are very sorry to hear that the material wasn't as expected.
We hope the samples will help you make the right choice.
Thank you for taking the time to leave us a 5-star review.

Best regards
Dekoria Team

Rated 5 out of 5 stars

Stunning 😊

My cover arrived today , absolutely stunning, so quick to arrive.
Bought other covers from company, would 100% recommend. 😊

July 24, 2024
Rated 5 out of 5 stars

How to rejuvenate your IKEA sofa

Very happy with my new covers which have completely rejuvenated my ancient IKEA sofa which they no longer make. The covers are a perfect fit (a little on the large side if anything but that’s much better than the other way as they fit well and I need new cushions anyway). I chose a different coloured fabric too (more practical black than the original cream) for a whole new look to my living room. Highly recommended.

July 23, 2024

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