I have been searching for years for new chair covers for 10 IKEA Harry chairs. Dekoria customer service is good at responding to emails and they sent me swatches via post to see the materials that I c... See more
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I bought chair covers for my IKEA chairs, and I was very pleased with the quality, and they fit perfectly. The order was dispatched on time and arrived with full tracking information. I also re... See more
We wanted to have our Ikea dining chairs recovered but couldn't find any Ikea stores that stocked them anymore as they are more than 10 years old. But unbelievably we found Dekoria on line after... See more
Company replied
Loved that: •Samples were great and matching the quality received. •I've received email updates regarding my order status. •In 2 days curtains leveled themselves out and I didn't require do any i... See more
Company details
Written by the company
Dekoria offers one of the widest ranges of textiles available from an independent e-retailer, from tea towels to furniture covers to made to measure curtains and blinds. We offer high end quality products and great service at competitive prices making your home makeovers a pleasure and not a chore.
Contact info
ul. Przemyslowa 10, 58-130, Zarow, Poland
- +48746499750
- info@dekoria.co.uk
- www.dekoria.co.uk
4.7
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Beautiful perfectly fitting replacement…
Beautiful perfectly fitting replacement cover for an old ikea chair. Dekoria provided a free sample service which helped us make the right choice.
July 19, 2024
Cover fitted perfectly.
Fast, efficient service. Cover fitted perfectly and looks great.
March 5, 2024
Seat Pads
The seat pads I ordered were well made and of good quality. The customer service was excellent.
June 20, 2024
Reply from www.dekoria.co.uk
Dear Customer,
thank you so much for taking the time to leave us a 5-star review.
We are glad to hear that you are happy with our products and service.
Thanks for choosing to shop with us!
We’d love to have you back very soon.
Best regards
Dekoria Team
A very good and reliable service.
June 18, 2024
Amazing Chair Covers
We are very happy with our 'Harry' replacement seat covers. They look great, well made and fit perfectly. Our only advise would be to order swatches first to check the fabric and colour.
June 26, 2024
Unprompted review
Excellent quality and fast delivery
Excellent quality and fast delivery. Made my old chair looking like a brand new piece of furniture.
May 24, 2024
Brilliant product
Brilliant product which fits even better than the original IKEA covers. Love the quality of the fabric and the service was excellent!
June 5, 2024
Beautiful fabric
The fabric of our blind is beautiful and was only available at this shop. The blind has been made well so i wouldn't hesitate to order from them again. They are based in Poland and I have to say it took some time to arrive however (a bit over 20 days) which was longer than what advertised. I also emailed prior to my order to ask a question about measuring but never got an answer. We placed the order anyway and luckily, we were correct. They do seem to have lovely fabrics that you do not find in the other shops in the UK.
May 23, 2024
Reply from www.dekoria.co.uk
Dear Customer,
thank you for your 4-star review.
We always try to dispatch our goods on time.
Normally dispatch takes 7 working days and delivery another 6-7 working days.
You recived your blind within 14 working days so without delay.
Unfortunately due to customs we are unable to speed the delivery. We are very sorry.
Regarding the answer, please check your spam.
Maybe our answer was landed there, because we replied you on 7th of May at 10:18 a.m.
Anyway we are verry happy that you are satisfied with blind.
Best regards
Dekoria Team
My cushions are beautiful
My cushions are beautiful, well made, and so well priced. Dekoria went the extra mile for me and I recommend this company without hesitation.
May 20, 2024
Reply from www.dekoria.co.uk
Dear Customer,
Your kind words about our product an service are really appreciated.
We love making our customer’s days and we can’t wait to have the opportunity to make you smile again!
Thanks for choosing us!
Best regards
Dekoria Team
Amazingly pleased with my lovely velvet…
Amazingly pleased with my lovely velvet Ektorp chair cover. When you buy something like this unseen online there is always a worry that the quality / colour isn’t going to be as expected - however I was, and still am, so glad I bought from this company. Thick, quality velvet, lovely yellow mustard colour, beautiful cut and finish. It has transformed our tired and old little chair and was worth every penny. Already thinking about buying another one in a different colour for when I feel like redecorating again. Thank you Dekoria.
May 13, 2024
Reply from www.dekoria.co.uk
Dear Jane,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you are very satisfied with our service and product. We are delighted that we could meet your expectations.
We look forward to serving you again in the future!
best regards
Dekoria Team
Quality product delivered in good time
Quality product delivered in good time, communications re timing and delivery spot on.
May 13, 2024
Beautiful blinds
April 30, 2024
A good but cover very hard to fit
All good but cover very hard to fit. Needs more ease
April 29, 2024
Very pleased with my chair cover
April 24, 2024
Helpful advice and guidance on buying…
Helpful advice and guidance on buying bespoke curtains which are perfect.
April 23, 2024
Exactly as expected
April 12, 2024
The customer messaging was good but the…
The customer messaging was good but the blinds are not black out and they arrived snagged
November 3, 2023
Reply from www.dekoria.co.uk
Dear Sara,
we are very sorry that you are so disappointed.
Please send us more details by e-mail: customerservice@dekoria.co.uk.
We are sure, we will find a good solution.
Best regards
Dekoria Team
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