www.dekoria.co.uk Reviews 

1,406
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent craftsmanship of the products, often noting their perfect fit and superior finish compared to original items. Many people appreciate the wide choice of materials and colors available, which helps them achieve their desired aesthetic and transform their furniture, making old pieces look new. Reviewers are very satisfied with how well the items look and feel, often describing them as beautiful, well-made, and a significant upgrade. However, some customers also noted issues with delivery services, experiencing delays and confusion with courier messaging, particularly regarding tracking and final delivery.

What people talk about most

Product

People report positive experiences with product quality, often praising the materials used and the overall... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some praising its efficiency and speed,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with our Ikea Karlanda 3seater replacement covers! Well put together, ability with their samples service to get an idea of real colour and feel of the fabric. Affordable and we will be... See more

Rated 5 out of 5 stars

I have been searching for years for new chair covers for 10 IKEA Harry chairs. Dekoria customer service is good at responding to emails and they sent me swatches via post to see the materials that I c... See more

Rated 5 out of 5 stars

The customer service from Dekoria was the best I have experienced. I had a huge probem with UPS in delivering my order, but the customer service lady, Anna, sorted it for me very promply. The communi... See more

Company replied

Rated 5 out of 5 stars

The covers took a little longer than expected to arrive but were worth the wait as they have completely transformed my shabby settee and it now looks new. The main cover was a real squeeze to get on a... See more


Company details

  1. Interior Designer

Written by the company

Dekoria offers one of the widest ranges of textiles available from an independent e-retailer, from tea towels to furniture covers to made to measure curtains and blinds. We offer high end quality products and great service at competitive prices making your home makeovers a pleasure and not a chore.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(1,406)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

A five star experience

A great experience from start to finish with this company. I received my choice of swatches, made my choice of fabric and placed an order for Karlstaad chair cover. Communication was good and my order arrived within the promised time and I am very happy with it. I would recommend this company

April 15, 2024
Rated 5 out of 5 stars

Highly recommended!

This is the second time when I order the seat covers from Dekoria. - First time nearly 10 years ago! The quality is very good, the service is excellent. Highly recommended!

April 6, 2024
Rated 5 out of 5 stars

Loved that: No ironing require, don't discolour in the areas when sun touches like cheep ones do and it's not possible to wash it out.

Loved that:
•Samples were great and matching the quality received.
•I've received email updates regarding my order status.
•In 2 days curtains leveled themselves out and I didn't require do any ironing (that's what I've expected for the money I paid, as I had the same experience previously).

In overall, you get what you pay for. Amazing quality, shining when sun shines. Will order more in the future for the rest of the rooms!

March 27, 2024
Rated 5 out of 5 stars

Furniture looks like new again....

We ordered two sets of sofa covers and one set of chair covers for our Karlstad seating. We were given a two week lead time for delivery but they arrived earlier than that.

The covers are extremely well made and of high quality fabric. We didn't order a fabric sample before purchasing but the fabric was as pictured on their website. The covers were easy to fit and our furniture (which we have had for several years) looks like new again. Much cheaper than purchasing a new suite and a much better environmentally friendly option. We are very pleased with our purchase and would definitely recommend Dekoria to others.

March 19, 2024
Rated 5 out of 5 stars

Contact prior to order for any special requests

I contacted Dekoria before I placed the order because I had a specific request. They responded in good time and were able to supply exactly what I wanted. The covers arrived in very good time and fitted perfectly. I have a new sofa and it looks fabulous. Don’t hesitate to use this firm - they are excellent

March 12, 2024
Rated 5 out of 5 stars

Highly recommend

Fast order and delivery
Can’t put them up yet as the windows haven’t arrived! But they look great.

January 30, 2024
Rated 5 out of 5 stars

Five stars

Very helpful customer service. Chair covers arrived today! So impressed, fit beautifully and look fabulous!! Can definitely recommend this company.

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful and friendly

Helpful and friendly customer service, we have an Ikea Harry chair that needed its cover replacing. We came across Dekoria on Google, they had a range of cover fabrics to choose from. The on-line customer service team are friendly and helpful. The cover fit is identical to the original, fits perfectly we are well pleased to keep using the chair. Highly recommend those who are seeking covers for their outdated Ikea products Dekoria does the job.

January 19, 2024

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