www.dekoria.co.uk Reviews 

1,406
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent craftsmanship of the products, often noting their perfect fit and superior finish compared to original items. Many people appreciate the wide choice of materials and colors available, which helps them achieve their desired aesthetic and transform their furniture, making old pieces look new. Reviewers are very satisfied with how well the items look and feel, often describing them as beautiful, well-made, and a significant upgrade. However, some customers also noted issues with delivery services, experiencing delays and confusion with courier messaging, particularly regarding tracking and final delivery.

What people talk about most

Product

People report positive experiences with product quality, often praising the materials used and the overall... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some praising its efficiency and speed,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with our Ikea Karlanda 3seater replacement covers! Well put together, ability with their samples service to get an idea of real colour and feel of the fabric. Affordable and we will be... See more

Rated 5 out of 5 stars

I have been searching for years for new chair covers for 10 IKEA Harry chairs. Dekoria customer service is good at responding to emails and they sent me swatches via post to see the materials that I c... See more

Rated 5 out of 5 stars

The customer service from Dekoria was the best I have experienced. I had a huge probem with UPS in delivering my order, but the customer service lady, Anna, sorted it for me very promply. The communi... See more

Company replied

Rated 5 out of 5 stars

The covers took a little longer than expected to arrive but were worth the wait as they have completely transformed my shabby settee and it now looks new. The main cover was a real squeeze to get on a... See more


Company details

  1. Interior Designer

Written by the company

Dekoria offers one of the widest ranges of textiles available from an independent e-retailer, from tea towels to furniture covers to made to measure curtains and blinds. We offer high end quality products and great service at competitive prices making your home makeovers a pleasure and not a chore.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,406)

42 reviews in the last 12 months

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Rated 1 out of 5 stars
www.dekoria.co.uk logo

Reply from www.dekoria.co.uk

Dear Customer,

we are very sorry that you are so disappointed.
Please note, that we inform in the description that it's one piece and that made to mesure products are not retunable.

Best regards
Dekoria Team

Rated 5 out of 5 stars

Excellent quality rejuvenating tired sofa!

Excellent quality covers which fit my old IKEA sofa perfectly - surprisingly good stitching detail which has rejuvenated a previously ‘tired’ sofa.
Bought ‘off the shelf’ from the discounted/old stock selection which arrived very smoothly and speedily. Great value for money! Thank you.

December 28, 2023
Rated 5 out of 5 stars

Beautiful seat pads made in Europe

The cotton seat pads we ordered are beautiful, a decent amount of filling to give great comfort on our wooden dining chairs without too much bulge. The bows for tying are long and wide, allowing us to make proper bows at the back of the chairs which look pretty. Delivery took longer than the ‘…within 5 days of ordering or so…’ but the order was over the Christmas period with bank holidays, so to be expected. It was worth the wait! Very pleased and the fact that they were made in Europe is an absolute bonus. Thank you.

January 2, 2024
Rated 2 out of 5 stars

Thin cheap material

Prompt delivery.
However, we were extremely disappointed in the cheap and thin quality material used for the kitchen chair covers. It was not made clear on the website what type and thickness each material type was. I know samples can be asked for but we wanted our chair covers in time for Christmas. Dekoria should make more effort to clearly describe the types of materials on offer.

December 14, 2023
www.dekoria.co.uk logo

Reply from www.dekoria.co.uk

Dear,

we are very sorry that you are disappointed with the thickness of the fabric.
We try to describe each fabric very precisely, but it is very hard to describe the thickness, that is why we offer free fabric swatches.

Of course you always have a 14-day right of return for unused products.

Best regards
Dekoria Team

Rated 4 out of 5 stars

Great service

Great service, responded quickly to enquiries and seat pads are well made and arrived promptly. Only criticism is that they are quite expensive considering the covers don't have zips so aren't removable for washing

December 12, 2023
Rated 5 out of 5 stars

Borje seat pad covers

Well made covers ..exactly fitted my ikea Borje dining chairs . Chose the intenso premium fabric from a selection of samples...it was the higher price one... but worth it because they do look lovely.

December 8, 2023
Rated 5 out of 5 stars

Perfect, unique blind

I was looking for a specific blind that had all the right colours in and found the perfect one. It looks fantastic in my toilet! The quality is good, the service was good, will definitely use this company again

December 1, 2023
Rated 3 out of 5 stars

Site said delivery in 5 days.

Site said delivery in 5 days.
I had to chase when it didnt arrive and then had several changes to delivery date after that.
Update your site with realistic delivery times so customer's expectations are met. Otherwise vey happy with sofa cover.

November 29, 2023
Rated 5 out of 5 stars

Good quality product

We were really pleased with our 2 seater Ikea Karlanda sofa covers. They fitted perfectly and we were really impressed with the quality. Our order arrived within the time expected and we would definitely use Dekoria again in the future.

November 16, 2023
Rated 5 out of 5 stars

Good range of fabrics

Products are shipped from Poland so took a while to arrive, but good range of fabrics & look lovely & fit our Borje chairs well. Good communication. Free samples helped us decide on fabric.

November 13, 2023
Rated 5 out of 5 stars

Pleased all the way

I was really pleased with the style and fit of the replacement sofa covers. The delivery dates were accurate and the entire buying process was smooth and efficient. Thank you and well done.

November 17, 2023
Rated 5 out of 5 stars

My second Ikea sofa cover from Dekoria

This is the second cover for an Ikea sofa that I have bought from Dekoria. (Brilliant that the sofa has lasted long enough to need two). They have both fitted nicely, are decent quality & the first wore well. It arrived in good time & has completed my "new look" room. If you need an Ikea sofa cover I would certainly suggest Dekoria.

October 5, 2023

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