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Rated 5 out of 5 stars

Good communication, delivered on-time, and in good condition. I don't speak Portuguese well yet, but the delivery driver spoke some English, so it was a smooth delivery. I received several emails s... See more

Company replied

Rated 4 out of 5 stars

Super one day delivery of my via verse transponder. Ordered on Monday, delivered Tuesday midday. Only improvement , to have a time window for the delivery within the day or real time tracking of... See more

Rated 5 out of 5 stars

Very good delivery, only company to follow notes when it is left on their forms. I asked for the delivery to come after 13:00 as I work mornings. The package was delivered after 13:00 as asked and in... See more

Company replied

Company details

  1. Shipping Company

Information provided by various external sources

Send parcels to anywhere in Europe for the lowest price. With Delnext you can send anything you want to where you want. Your parcels will be delivered safely and for an awesome price.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 68% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery less than 24 hours

Fast delivery less than 24 hours. Amazing

September 9, 2023
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we're delighted with your satisfaction.
We work hard every day to serve you in the best possible way. See you soon!
DELNEXT

Rated 5 out of 5 stars

Fast delivery

September 6, 2023
Unprompted review
Delnext logo

Reply from Delnext

Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!
DELNEXT

Rated 1 out of 5 stars

CAREFUL! DONT TRUST THIS COMPANY

Delnext collected my package on the 28th of July. It was some random guy on a random car, no identification on the man or the car, it was a 2 seater with loud music playing. I wanted to send a package from Portugal to Italy and the expected time of delivery was 4 to 8 business days. Today is 21st of August, I have no idea where the package is, I contacted Delnext chat 2 times and sent an email as well. There is no update on the package since the day it was sent, it says it's on transit since the 29th of July but I find that very strange as it's been too long. I don't trust anymore and I'm very worried that this is a scam and that I just lost my package that had many items that are not valuable but have a lot of sentimental value 😔

August 21, 2023
Unprompted review
Delnext logo

Reply from Delnext

Hello
We apologize in advance for your dissatisfaction with the experience you had with us.
Thank you for sharing your feedback which will help us to improve.
If you have any questions, please email us at: info@delnext.com
DELNEXT

Rated 5 out of 5 stars

Great experience

The informed about the time of delivery in advance and delivered everything well and on time. The delivery girl was super nice and polite

August 2, 2023
Unprompted review
Delnext logo

Reply from Delnext

Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!
DELNEXT

Rated 5 out of 5 stars

Quick reliable good communication

Great communication about when they would deliver and it was 100 percent accurate

July 25, 2023
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we are happy for your satisfaction.
We work day by day to serve you in the best way, see you soon!
DELNEXT

Rated 5 out of 5 stars

Great

Great!

_____

July 25, 2023
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we are happy for your satisfaction.
We work day by day to serve you in the best way, see you soon!
DELNEXT

Rated 1 out of 5 stars

Package not received appears as “delivered”

Tracking says that my order was delivered yesterday at 20:31 when I was at home, but I didn’t receive anything. Wrote to their info delnext mail this morning, they are not replying yet. Their phone is on forever “busy”.

July 10, 2023
Unprompted review
Delnext logo

Reply from Delnext

Hello
We apologize in advance for your dissatisfaction with the experience you had with us.
Thank you for sharing your feedback which will help us to improve.
If you have any questions, please email us at: info@delnext.com
DELNEXT

Rated 5 out of 5 stars

Excellent!!

July 4, 2023
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we are happy for your satisfaction.
We work day by day to serve you in the best way, see you soon!
DELNEXT

Rated 5 out of 5 stars

Excelente

Excelente!
Rapido e eficaz!

June 28, 2023
Unprompted review
Delnext logo

Reply from Delnext

Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!
DELNEXT

Rated 5 out of 5 stars

Excellent delivery

Very good delivery, only company to follow notes when it is left on their forms. I asked for the delivery to come after 13:00 as I work mornings. The package was delivered after 13:00 as asked and in good condition.

June 27, 2023
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we are happy for your satisfaction.
We work day by day to serve you in the best way, see you soon!
DELNEXT

Rated 5 out of 5 stars

Entrega dentro do tempo estipulado

Entrega dentro do tempo estipulado, colaboradora super atenciosa e simpática, espero ter mais encomendas entregues por esta empresa.

June 16, 2023
Unprompted review
Delnext logo

Reply from Delnext

Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!
DELNEXT

Rated 5 out of 5 stars

Fast and good delivery time and…

Fast and good delivery time and accurate , just next time I do like to add that you can add time from clock or average timing afternoon or morning so I can be always on time too to receive other than that , perfect experience thank you so much

June 7, 2023
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we are happy for your satisfaction.
We work day by day to serve you in the best way, see you soon!
DELNEXT

Rated 5 out of 5 stars

Buen aervicio

May 25, 2023
Unprompted review
Delnext logo

Reply from Delnext

Gracias, estamos felices por su satisfacción.
Trabajamos día a día para atenderte de la mejor manera, ¡hasta pronto!
DELNEXT

Rated 1 out of 5 stars

Scams, fake products

Empresa de entrega fantástica

May 11, 2023
Unprompted review
Delnext logo

Reply from Delnext

Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma e para da próxima vez termos
uma avaliação de 5 estrelas.
Até breve!
DELNEXT

Rated 5 out of 5 stars

Fast and good delivery

May 11, 2023
Unprompted review
Delnext logo

Reply from Delnext

Thank you, we are happy for your satisfaction.
We work day by day to serve you in the best way, see you soon!
DELNEXT

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