Delnext Reviews 12,790

Fast delivery, extremely kind and precise courier. Everything as expected.

One week after a failed delivery attempt, after waiting the whole day home for the delivery and stepping outside in the evening for groceries. The driver never called, no even approximate time for delivery, no phone numbers, no text updates. New delivery next day impossible for some mysterious reason.

So I had to change the delivery address because of a scheduled trip. The support agent first promised delivery next week Monday or Tuesday. No delivery. No tracking updated. Then the same agent lied to me that he promised delivery Wednesday or Thursday. I stayed in that city for one more day to accept the delivery. No delivery, no tracking info.

So because of the above repeated delays, I had to change the address back to old original home address. Had to deal with their haughty customer support mad at me for reverting back to the original address. Confirmed the original address two times by email.

Only to find out from the tracking that they would be trying to deliver to that other address yet another week later.

Common. This is the first time I am seeing such a dysfunctional company. Like their right hand has no idea what the left hand is doing. Like they are still analogue before the computers and the internet.

Now it's clear why they are hiding from customers and never reveal their phone numbers. You can still Google their phone numbers but those are either disconnected or never answered.

So stay away if possible. Mean, unethical, lying, unreliable, unprofessional support and service.

very nice out door security camera, only 2 days for delivery. will pass the word.
thank you

On the spot, on time, friendly.

Terrible service. I have been waiting 15 days for a delivery, looking at the tracker app its going the wrong way and hasnt left one location in a week.

Everything is going wrong. Problems with the pickup, delayes of 3 weeks. When it finally got picked up more than 10 days ago, the tracking number never showed any movement. The other day my colleague sent an email asking where the package is, and the answer was that it was delivered the day prior. Nobody every received the package and nobody has idea of where it is. No customer support, they stopped answering.

After sending a email stating that my order would BE delivered today,making me waiting for All day at home nothing arrived,not even a phone call,Very bad service😡😡😡
Order:E1WVOF

Efficient and prompt as always with this company

Driver was very helpful and I got my delivery.
Thank you

I was told that my package was delivered, but there was no address associated with the delivery and it was not delivered to my house so I have no idea where it is. the email receipt also does not give an address or a signature for the person/business who signed for it.

Package arrived in a timely manner, delivered politely, and is an excellent feeding utensil for our cat. Easy to clean!

I was really fast and good

Thank you so much, everything was good! Sending many thanks to Matheus for the great service

The Delivery Driver was very polite even though my Portuguese language is limited.

Muito Obrogado! Perfect!