Good communication, delivered on-time, and in good condition. I don't speak Portuguese well yet, but the delivery driver spoke some English, so it was a smooth delivery. I received several emails s... See more
Company replied
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Super one day delivery of my via verse transponder. Ordered on Monday, delivered Tuesday midday. Only improvement , to have a time window for the delivery within the day or real time tracking of... See more
As notificações corresponderam à data da entrega e foi facil seguir a encomenda on line.
Very good delivery, only company to follow notes when it is left on their forms. I asked for the delivery to come after 13:00 as I work mornings. The package was delivered after 13:00 as asked and in... See more
Company replied
Company details
Information provided by various external sources
Send parcels to anywhere in Europe for the lowest price. With Delnext you can send anything you want to where you want. Your parcels will be delivered safely and for an awesome price.
Contact info
4.3
Excellent
13K reviews
Replied to 68% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Estafeta simpatico
November 16, 2022
Unprompted review
Reply from Delnext
Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
estafeta simpático e educado e a…
estafeta simpático e educado e a entrega foi rápida
November 11, 2022
Unprompted review
Reply from Delnext
Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
Excellent service
November 4, 2022
Unprompted review
Reply from Delnext
Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
perfect delivery and on time
September 27, 2022
Unprompted review
Reply from Delnext
Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
A tempo e horas
October 17, 2022
Unprompted review
Reply from Delnext
Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
Horrible company
Horrible company! Doesn’t keep their time frames for delivery’s and keeps making excuses for it. Doesn’t have any phone number for Customer Support on their webpage. Also, doesn’t contact customers for their delivery’s outside working hours (wich is usually when they deliver the goods).
October 11, 2022
Unprompted review
Reply from Delnext
Olá,
Lamentamos desde já pela sua insatisfação na experiência que teve connosco. Agradecemos a partilha do seu feedback que servirá para evolução.
Se tiver alguma questão, por favor envie-nos um email para: info@delnext.com.
Equipa Delnext
Delivery arrived as expected within 24…
Delivery arrived as expected within 24 hours. Great service.
September 27, 2022
Unprompted review
Reply from Delnext
Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
Reply from Delnext
Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
Impeccable service
September 7, 2022
Unprompted review
Reply from Delnext
Obrigado, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
What a load of crap this company is!
What a load of crap this company is!! For two weeks I have been tracking my parcel. Today finally it stood parcel being delivered today. Half an hour later it stood parcel being returned. No reason given. Contacted the seller. Yes can can confirm the parcel is being returned. Useless.
August 30, 2022
Unprompted review
Reply from Delnext
Olá Damon,
Lamentamos desde já pela sua insatisfação na experiência que teve connosco. Agradecemos a partilha do seu feedback que servirá para evolução.
Se tiver alguma questão, por favor envie-nos um email para: info@delnext.com.
Equipa Delnext
I buy a lot of things online and these…
I buy a lot of things online and these days is very hard to find like this fast service take only one day to arrive all what can say thank you 😊
August 27, 2022
Unprompted review
Reply from Delnext
Obrigado Hamza, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
Reply from Delnext
Obrigado Nuno, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
It’s a scam company! Stay away!!!
Do not use this company! They will take your money and keep the packages. When you try to track it, it says it was delivered. When you try to contact them, they don’t answer. Upon reading other reviews now, they use an automatically reply.
August 5, 2022
Unprompted review
Reply from Delnext
Olá Cátia,
Lamentamos desde já pela sua insatisfação na experiência que teve connosco. Agradecemos a partilha do seu feedback que servirá para evolução.
Se tiver alguma questão, por favor envie-nos um email para: info@delnext.com.
Equipa Delnext
Reply from Delnext
Obrigado Susanne, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
Very disappointed
In addition to not even having received a delivery estimate from Sensilab, a few days later I received an e-mail from Delnext saying that the delivery would be delayed. The next day I received new information that delivery would be made on the same day. As I couldn't be at home to receive the delivery, I called DellNext five times to try to postpone it and I was never answered. Another bad thing is that the opening hours end at 1:00 pm. I will never buy from Sensilab again, as deliveries are made by DellNext
July 29, 2022
Unprompted review
Reply from Delnext
Olá Isaías,
Agradecemos a partilha do seu feedback que servirá para evolução.
Se tiver alguma questão, por favor envie-nos um email para: info@delnext.com.
Equipa Delnext
Worst delivery company I've ever worked…
Worst delivery company I've ever worked with. They received my package and scheduled the delivery date, I spent the whole day at home, missing a work day, for them to not show up nor call or email. By 11pm changed the package status to: unable to deliver, and forced me to reschedule for the next week because, as they answered my email: "our system only allows for 48/72h reschedule". Making me miss yet another day, for a job they didn't do, and really not giving me any guarantees that this won't happen again. Really really unprofessional. Do not recommend at all! Last time I've worked with them.
July 28, 2022
Unprompted review
Reply from Delnext
Olá F. da Silva,
Lamentamos desde já pela sua insatisfação na experiência que teve connosco. Agradecemos a partilha do seu feedback que servirá para evolução.
Se tiver alguma questão, por favor envie-nos um email para: info@delnext.com.
Equipa Delnext
Very fast delivery!
July 28, 2022
Unprompted review
Reply from Delnext
Obrigado Elena, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
Worse delivery company
Worse delivery company, very rude staff, won’t come to the door or even put the parcel in the lift. Even threatening, if I don’t do as told they just take my parcel back. I won’t buy with any company again, who uses them.
July 25, 2022
Unprompted review
Reply from Delnext
Olá Margot,
Lamentamos desde já pela sua insatisfação na experiência que teve connosco. Agradecemos a partilha do seu feedback que servirá para evolução.
Se tiver alguma questão, por favor envie-nos um email para: info@delnext.com.
Equipa Delnext
Went very well with them
July 6, 2022
Unprompted review
Please call your customers before the…
Please call your customers before the delivery. It's not ok to wait all day for the delivery to arrive. Half an hour before the delivery to make sure the customer is home. Thanks.
June 24, 2022
Unprompted review
Reply from Delnext
Obrigado Ira, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
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