Good communication, delivered on-time, and in good condition. I don't speak Portuguese well yet, but the delivery driver spoke some English, so it was a smooth delivery. I received several emails s... See more
Company replied
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Super one day delivery of my via verse transponder. Ordered on Monday, delivered Tuesday midday. Only improvement , to have a time window for the delivery within the day or real time tracking of... See more
As notificações corresponderam à data da entrega e foi facil seguir a encomenda on line.
Very good delivery, only company to follow notes when it is left on their forms. I asked for the delivery to come after 13:00 as I work mornings. The package was delivered after 13:00 as asked and in... See more
Company replied
Company details
Information provided by various external sources
Send parcels to anywhere in Europe for the lowest price. With Delnext you can send anything you want to where you want. Your parcels will be delivered safely and for an awesome price.
Contact info
4.3
Excellent
13K reviews
Replied to 68% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Delnext
Obrigado Andreas, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
Reply from Delnext
Obrigado Emma, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
Quick delivery and kindness of the…
Livraison rapide et amabilité du livreur
June 1, 2022
Unprompted review
Reply from Delnext
Obrigado Brigitte, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
Worst delivery company I’ve ever used
Worst delivery company I’ve ever used. I placed an order online, and waited for my parcel to be delivered. A whole day passed by and when I tried to look on their website where my parcel went, they claim that they have been trying to deliver it but I wasn’t home.
I waited, yet another whole day (since you don’t give your customers a estimated time slot, we have to sit a whole day inside and wait for you) and the same story replied itself.
I contacted their customer service, and spoke with a agent called Jill. Jill told me that since I have a foreign number, they wont be able to deliver my parcel. Somehow since Covid-19, delivery companies lost their abilities to deliver packeges inside the building. And they can’t use the telephone at the front door to reach out to me.
I’ve tried to come up with multiple solutions, but they want their costumers to sit at the front door the whole day and wait for them to arrive.
WORST experience ever. Will never use your ”services” again. I’ve been reading all your terms and conditions, and no where is there to be found that you can not deliver unless you have a portuguese number.
May 27, 2022
Unprompted review
Reply from Delnext
Olá Jasmin,
Lamentamos desde já pela sua insatisfação na experiência que teve connosco. Agradecemos a partilha do seu feedback que servirá para evolução.
Se tiver alguma questão, por favor envie-nos um email para: info@delnext.com.
Equipa Delnext
Reply from Delnext
Obrigado Paulo, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
As per the dispatch it took long time…
As per the dispatch it took long time as per given in website
May 14, 2022
Unprompted review
Reply from Delnext
Obrigado Ranjan, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
Excelente delivery
May 14, 2022
Unprompted review
Reply from Delnext
Obrigado Ijeoma, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-la da melhor forma, até breve!
Equipa Delnext
Entrega rápida e simpatia do estafeta.
May 12, 2022
Unprompted review
Reply from Delnext
Obrigado José, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!
Equipa Delnext
My Amazon parcel was not delivered on…
My Amazon parcel was not delivered on 25/4 and I received a message saying it hadn't been delivered by 29/4 either. They said they'll try again but it is 4/5 and I can't get through to enquire. Impossible on the telephone and no email.
May 4, 2022
Unprompted review
Reply from Delnext
Olá Rhoma,
Lamentamos desde já pela sua insatisfação na experiência que teve connosco. Agradecemos a partilha do seu feedback que servirá para evolução.
Se tiver alguma questão, por favor envie-nos um email para: info@delnext.com.
Equipa Delnext
Next day shipping
Next day shipping, called when he arrived. Can’t complain
April 8, 2022
Unprompted review
Reply from Delnext
Obrigado KL, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
Delnext is excelent company and they…
Delnext is excelent company and they always deliver on time.
March 30, 2022
Unprompted review
Reply from Delnext
Obrigado Arthur, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!
Equipa Delnext
Fast delivery
The parcel was delivered in time, the driver called before arriving. Good service
March 10, 2022
Unprompted review
Reply from Delnext
Obrigado Sónia, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-la da melhor forma, até breve!
Equipa Delnext
super professional
March 1, 2022
Unprompted review
Reply from Delnext
Obrigado Ana, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-la da melhor forma, até breve!
Equipa Delnext
Cumpriram com as datas da entrega
Cumpriram com as datas da entrega. Rápido e eficientes.
February 26, 2022
Unprompted review
Reply from Delnext
Obrigado Ricardo, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!
Equipa Delnext
I was very pleased with your quick and…
I was very pleased with your quick and efficient service on my products.
February 10, 2022
Unprompted review
Reply from Delnext
Obrigado Susan, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-la da melhor forma, até breve!
Equipa Delnext
Fast and on time
February 4, 2022
Unprompted review
Reply from Delnext
Obrigado Jonatas, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!
Equipa Delnext
Kindly and perfect timing...
January 15, 2022
Unprompted review
Reply from Delnext
Obrigado Michelle, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-la da melhor forma, até breve!
Equipa Delnext
Reply from Delnext
Obrigado Badro, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servir da melhor forma, até breve!
Equipa Delnext
Nice work
Nice work! He call me when arrived at my door! This is nice! Keep going!
January 10, 2022
Unprompted review
Reply from Delnext
Obrigado Pedro, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!
Equipa Delnext
Reply from Delnext
Obrigado Sr. Damião, ficamos felizes pela sua satisfação.
Trabalhamos dia a dia para servi-lo da melhor forma, até breve!
Equipa Delnext
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