The network speed is good but the connection cost is expensive for loyal customers like me. I am using Delta for last 2 years and the price is much cheaper for new customers than the old customers. Th... See more
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At first everything was working fine. then a whole day outage that pissed me off without proper communciation. once raised a review and expressed how much i was satisfied, i got a call from... See more
Company replied
Update: Delta, your review is as useful as a broken lamp. Local issues? The outage was in your own data center. Frustration does not solve issues...what are you going to do about it? Contracted sp... See more
Company replied
Internet customer service and advice could be better. The service disconnects from time to time and I am not sure if the WiFi coverage in my home is set up well.
Company replied
Company details
About DELTA
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Check hier het aanbod
Ga maximaal met Delta (glasvezel), TV en mobiel. Check jouw aanbod
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Contact info
Netherlands
- www.delta.nl
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delta spoofing
i had a phone call from delta phone service,
they said if don't accept there subscription offer
they will remove my phone number.
If you have a receive strange phone number,
Don't answer it.

Reply from DELTA
Nick Secured $120K Fast and Easy
Nick made the process easy and got me $120K fast Very professional!

Reply from DELTA
No customar care
We have been having an unhealthy internet connection since 6 months. At the end internet connection totaly gone since 19th of September due to something related with Delta. No one actually cares about the customer problems. I asked to be updated on a daily basis for a status update about what are they doing and when will it be rectified. No updates, nothing. Finally I am switching to another internet supplier. I assume others cannot be worse than Delta. Until completion of switch I guess days without internet ahead...

Reply from DELTA
Poor or actually no customer service…
Poor or actually no customer service !!! They stick to procedures while they were the ones making the mistake. Now I am without mobile connection for 5 days because they never told me that Delta doesn't do e-SIM like all other providers. Never use Delta because if you have an issue they won't help you at all !!!
Delta a REliable Internet Service Provider
Apart from one issue when I did my upgrade of the speed of my connection. I have never had any interruptions with my internet services with Delta. Highly reccomend them.

Reply from DELTA
Captain Dan Wines brought us to NY very…
Captain Dan Wines brought us to NY very smoothly. Very nice captain with the people. I love how ge treated my 3 boys. Thank you Captain Dan Wines!!!!

Reply from DELTA
Unstable internet & bad service
Lot's of problem with our 14 days trial internet, wouldn't recommend this provider. We had a nice story at the door, a full package internet/tv for 35 euros a month. Unfortunately the internet was so weak and constantly crashing and we didn't even had a working TV package when the installer was done.. Walking down to reset our router 10 times a day and when I mentioned we might go back to our old provider if it itsn't fixed soon, but they immediately cancelled us and we're without internet now till we can get a new provider. If you want a stable internet connection and proper help if it doesn't work, please don't go here.

Reply from DELTA
Finally got the RIGHT person
Finally got the RIGHT person , Which called me !!! Sent me a Brand New Faucet !! Well pleased now and recommend them as a Vendor !!!

Reply from DELTA
Easy to contact the individual services…
Easy to contact the individual services for assistance, information and problem solving and quick service/resolution of questions

Reply from DELTA
Internet problemen en tv ontvanger…
Internet problemen en tv ontvanger problemen. Bar en bar slecht stap direct over

Reply from DELTA
The first few months everything workes…
The first few months everything workes just fine - but now I do not have any internet since almost 3 months - but still have to pay for it each month :)
I cannot cancel my subscription until June this year - so I am stuck with this awesome provider.
Please, do NOT get your internet from them.

Reply from DELTA
Waiting for Internet and fibre optic…
Waiting for Internet and fibre optic for over 2 years now, raising the prices even if the contract havent started yet. Cancelling also not possible. From 40€/month now to 50€/month already.
Dont know when to expect this to happen.
Calling Delta and referring that its not their issue but another delta company sounds ridiculous.

Reply from DELTA
Always happy with Delta
I travel a lot.
6 months a year, all over the globe, and have been doing so for the last decade.
I have always been very happy with Delta.
Great service, nice planes, and whenever anything has gone wrong, they have always sorted it out ASAP.
It is actually one of the few airline companies that I always feel calm and confident with, when I book my tickets.

Reply from DELTA
No internet connection
No internet connection. Long waiting lines for the customer support just to be told they have no clue. There is a global outage but the global outage page does not show this. When i asked when the global outage page will show the issue, CS could not answer because other departments are involved. Apperently there is no communication between the departments at Delta. This is the 21st century, this could go better....meanwhile i am not able to work from home and noone is able to give a proper update to the customers and i also dont get any evidence over the outage that i could provide my employer. (And before you say just go to the office, yes it is schoolvacation, so i cannot just bring 2 small children to the office)

Reply from DELTA
Excellent service
Excellent service, the installation was prompt and the engineer was very efficient and quick.
The connection is very fast and there are no disruptions.

Reply from DELTA
Double mobile phone contract
During the process to get a new internet subscription via Delta, I was given the offer for a new mobile phone subscription. Accepted it, because it wasn't a bad deal. Since I wasn't prepared for this I didn't knew I still had a no-change contract at a different company. Delta told me in the initial conversation, that we would automatically know, because then number retention would be refused.
On the 13th of September I applied for number retention. In the evening (when I was asleep) at around 22:00 I got a mail that number retention was refused due to my no-change contract at previous provider. And on the 14th of September at 00:00 (2 hours after refusal mail) my new contract with Delta started, leaving me with two mobile phone contracts.
This means I got 2 hours time to respond, which I couldn't because I was sleeping and now I am paying for two mobile phone connections while only using one.
Of course Delta and affiliated partners state that I could have read everything in my mail and should have seen the start date of my new contract, but that doesn't take away the fact that I only got a number-retention response two hours before the contract went live in the middle of the night.
Delta and partners do not want to correct this mistake, because I should have responded earlier during reflection period. That might be true, but there should definitely be a minimal overlap time between number retention refusal and the start of the new contract. This way people can make the correct decision.
Never have I had such an experience in my life. Even though I am partly to blame for starting number-retention quite late, I think it is very antisocial and not customer friendly to just state that the reflection period ended and I have to deal with this.
I am a new customer and this is how you greet me? With double costs? Almost never do I write reviews, but now I very much felt the necessity to do so.
I will change this review if the costs and service of my mobile phone subscription at Delta will be postponed until my contract with my old provider ends.
Internet is stabiel en account is…
Internet is stabiel en account is makkelijk te beheren. Prima service provider!

Reply from DELTA
Very good internet speed and…
Very good internet speed and comfortable price.Never had a problem for 3 years! I recommend!

Reply from DELTA
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