My experience was absolutely Top Tier. Debbie Scott was my Denefits agent and she went above and beyond to help me while on this journey. Life will happen and when it did she was so accommodating to m... See more
Company replied
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Review summary
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Reviews shaping this summary
I had an amazing experience thanks to Nadia! From the moment I was helped, she was professional, kind, and very attentive. She made sure all of my questions were answered and went above and beyond to... See more
Company replied
Nadia was very helpful and made sure I understood my challenges and options. She helped me implement them and followed up with care. Thank you so much, Nadia!
Company replied
I've been working with this lender for almost 2 years, and they have been so accommodating with my unique situation. Just talk to them about your situation, and they'll work with you if you have a pro... See more
Company replied
Company details
Written by the company
Denefits is a checkout and payment options software for businesses, headquartered in Irvine, CA, and trusted by 40,000+ businesses across the U.S. Healthcare practices, law firms, contractors, SaaS platforms, marketplaces, retailers, and educators use Denefits to offer flexible billing and installment options at checkout — so more customers say yes at the point of sale. The software automatically routes every customer to the right payment structure, reduces drop-offs, and recovers missed revenue in the background — without changing how your team works. No IT team needed. Plugs into your existing CRM, POS, or billing system in minutes. More checkout conversions. More closed deals.
Contact info
Irvine, United States
- marketing@denefits.com
- www.denefits.com
4.8
Excellent
169 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Debby scott was great
October 17, 2024
Unprompted review
Reply from Denefits LLC
We appreciate your positive feedback!
Had my issue resolved quick and easily
Had my issue resolved quick and easily.
Thank you so much!
October 17, 2024
Unprompted review
Reply from Denefits LLC
We’re happy to hear your issue was resolved quickly! Thank you for your feedback.
Debby Scott was very helpful in…
Debby Scott was very helpful in assisting me in my needs! If I needed any changes done Debbie was right to it! 10 out 10 with Denefits LLC! Great customer service as I’ve been with them for a year! Amazing service!
October 16, 2024
Unprompted review
Reply from Denefits LLC
Thank you for the kind words! We're glad you’ve had a great experience with Denefits.
Great help with service and…
Great help with service and communication all my needs were handled in a timely Manner! I am happy to deal with this service! Nadia was a great person and assisted all my needs! Great job!
October 15, 2024
Unprompted review
Reply from Denefits LLC
Thank you for your review! We're pleased to hear that our service and communication met your needs.
easy to afford my meds!
Denefits has made it easy to afford my treatments, removing the anxiety of wondering whether I will be able to get my medicine. My ONLY issue is, it asks for a promo code, but I can never find one. That would be the only thing I would like to see. Thank you!
October 15, 2024
Unprompted review
Reply from Denefits LLC
Thank you for your kind feedback!
We're pleased to know that Denefits has helped you by providing a payment plan, making your treatments more manageable and affordable. We are also glad that you are benefiting from it. Regarding the promo code, we’d be happy to assist. Please email us at support@denefits.com or reach out via chat, and we’ll help you with any questions you may have.
Fabulous Company
Fabulous Company. Debby Scott was professional and courteous in every way. Completely understanding of my situation. Will definitely do business with them in the future
October 14, 2024
Unprompted review
Reply from Denefits LLC
Thank you for the wonderful feedback! We’re thrilled to hear our team provided the professionalism and understanding you needed.
Philip is awesome!!!!
Philip is very helpful and Keeps up with his clients had an amazing experience with him
October 9, 2024
Unprompted review
Reply from Denefits LLC
We're glad to hear you had an amazing experience! Our team is dedicated to providing top-notch support at Denefits.
This is the most honest company
This is the most honest, helpful, understanding company I have ever worked with. Everytime I have talked with anyone from the company, I was always treated very well, always have been helped with whatever questions I had. Today I spoke with Debby and she was very kind, very helpful and supportive. I would definitely recommend this company to family or friends.
October 14, 2024
Unprompted review
Reply from Denefits LLC
Thank you for your kind words! We're thrilled to hear about your positive experiences with Denefits. Your recommendation means a lot to us!
Kevin Explained everything and gave…
Kevin Explained everything and gave great customer service.
October 10, 2024
Unprompted review
Reply from Denefits LLC
We're so grateful for your review! At Denefits, we prioritize customer service and are glad to know that our team made a positive impact. Thank you for choosing us.
Debbie was extremely patient to help…
Debbie was extremely patient to help figure a solution for me. Im grateful for that.
October 8, 2024
Unprompted review
Reply from Denefits LLC
Thank you for your kind words! We're happy to hear that our team was able to assist you patiently.
Company mistakingly charge my card
Company mistakingly charge my card. Once I contacted Yolanda she got on it right away and called me a few hours later to apologize and let me know I will be getting a refund immediately.
October 8, 2024
Unprompted review
Reply from Denefits LLC
Thank you for your feedback! We're glad to hear our team was able to assist you effectively and make the process smoother. Your satisfaction is our priority!
My experience was great
My experience was great. Phillip Brooks went above and beyond to help me resolve my issue. Phillip showed dedication, by following up with me to make sure that I was taken care of. This was one of the best customer experiences I have ever had.
October 4, 2024
Unprompted review
Reply from Denefits LLC
Thank you for your feedback! We’re delighted to hear that our team at Denefits provided you with the excellent service you deserve. Your satisfaction is our priority!
Professional
I was very pleased with the professional customer service I receive from NADIA .
Nadia was able to help me resolve the problem. Thank you again Nadia
October 3, 2024
Unprompted review
Reply from Denefits LLC
We’re so pleased to hear about your positive experience! At Denefits, we aim to go above and beyond for our customers, and it’s great to know we achieved that for you.
Cynthia Smith
Cynthia Smith, exudes, professionalism, courteousness, patience, and is polite.
October 3, 2024
Unprompted review
Reply from Denefits LLC
Thank you for your kind words! We’re glad to hear our team’s professionalism and courtesy made a positive impact. We appreciate your support!
Kevin was very accommodating
Kevin was very accommodating! Pleasure working with him!
October 4, 2024
Unprompted review
Reply from Denefits LLC
Thank you for sharing your experience! Denefits is committed to professionalism and courtesy, and we’re happy to know you felt well supported.
Benny is awesome…
Benny is so patient and he made me feel so much better when he helped me with my problem. Denefits is truly a blessing and I'm so thankful for this company and they're willingness to help whenever I need them.
October 4, 2024
Unprompted review
Reply from Denefits LLC
We appreciate your feedback! At Denefits, we strive to create a supportive environment, and it's wonderful to know that our efforts made a difference for you.
Debbie scott was very accommodating
Debbie scott was very accommodating. Friendly and thorough. Working with Denefits has been a good experience. Any time I have needed help with my account they were always very helpful. Thank you
October 4, 2024
Unprompted review
Reply from Denefits LLC
Thank you for your kind words! We're thrilled to hear you had a positive experience with Denefits. Our team is dedicated to providing helpful and friendly support, and we’re glad you felt taken care of.
I spoke with a person named Philip and…
I spoke with a person named Philip and he was very helpful and helping me with my problems.
October 3, 2024
Unprompted review
Reply from Denefits LLC
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means everything!
Nadia,
Nadia,
Was very helpful. She was very patient helping me understand how the partial payment system works.
October 1, 2024
Unprompted review
Reply from Denefits LLC
We’re grateful for your positive feedback! It’s our pleasure to serve you. If there’s anything more we can do for you or if you have any additional feedback, feel free to contact us anytime.
Payment extension
I was recently unemployed. Debby Scott provided excellent customer service to assist with extending my payment schedule. Debby was patient, friendly and supportive. My issue was resolved.
September 27, 2024
Unprompted review
Reply from Denefits LLC
Your appreciation for Denefits means the world to us! We're happy to have made your experience a positive one and look forward to continuing our relationship. Thanks for your wonderful feedback!
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